article thumbnail

Northern Tool Builds Up its Omnichannel Foundation With Brick-and-Mortar Expansion

Retail TouchPoints

Launched by Don Kotula in 1981 as a mail-order business that offered a patented log splitter design, Northern Tool & Equipment moved into brick-and-mortar retail later that year, expanded online in the 2000s and is now a leading omnichannel retailer for tradespeople, DIY enthusiasts and hobbyists. Engagement Across All Channels.

article thumbnail

How Retailers Can Control Costs Even As Return Rates Climb

Retail TouchPoints

Return rates at physical stores range from 8% to 10% , but rise to approximately 20% for e-Commerce, according to data from CBRE. Many are looking to understand how they can improve the economics of their e-Commerce supply chain in order to meet evolving customer needs without compromising margins.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Retail vs Ecommerce: What’s the Difference?

Ecommerce Platforms

Ecommerce stores, on the other hand, are online platforms, where customers can purchase products using credit cards and other digital payment methods, and have them shipped to their homes, or a pickup location. Both retail and ecommerce stores have their own distinctive pros and cons to consider for any entrepreneur.

eCommerce 104
article thumbnail

How To Choose an Ecommerce Fulfillment Service

Ecommerce Platforms

With that said, here we're going to look at how to choose an ecommerce fulfillment service. When Should You Consider Engaging An eCommerce Fulfillment Service? Before going any further, let’s establish whether you’re in a position to benefit from an ecommerce fulfillment service. Cue the dropshipping business model.

article thumbnail

How Rent the Runway Boosted Talent, Sustainability and CX by Moving to the Cloud

Retail TouchPoints

So the fact that Rent the Runway moved its entire IT infrastructure and ecommerce platform over to the cloud without anyone really noticing was a triumph for CTO Larry Steinberg and his team. We’re just four months in, and we’re already proving [the benefits] out every day.”. Attracting Top Talent in a Tight Labor Market.

article thumbnail

Gift Card Purchases Up 414% as Americans Shift to ‘Buy Now, Shop Later’ Mindset

Retail TouchPoints

Retailers should prepare for an extended omnichannel holiday season and look to provide value and options to shoppers as they look for ways to solve this season’s challenges.”. And the trend doesn’t apply only to physical gift cards: e-gift Cards make up the fastest-growing segment of the $160 billion gift card market in the U.S.

Gifts 306
article thumbnail

Best Fulfillment Center in Florida (Tampa)

Ecommerce Platforms

If you intend to ship ecommerce products to Florida, or anywhere in the Southwest region of the United States, it’s best to use a fulfillment center in Florida, or at least within the surrounding area. It’s one of the largest shipment networks you can find for ecommerce. Advantages. total fulfillment cost Apparel: $6.13