Forrester eCommerce

NOVEMBER 7, 2022

In the future, only those that can support partner solutions in their ecosystem seamlessly can fully cope with banking industry's expanding requirements. Functionality in retail and corporate banking is not highly differentiating anymore.

Banking 195

Banking Technology Retail Financial Services 195

Salsify

MARCH 9, 2023

This is omnichannel — and creating an omnichannel ecosystem is now critical to driving product and retail brand success. Customers want the ability to connect with brands whenever, wherever, and however they prefer.

Omnichannel 148

Omnichannel Customer Retail 148

Forrester eCommerce

MARCH 22, 2021

There’s a perfect storm brewing over the advertising ecosystem in Asia. First, consumer data privacy awareness has been rising. Forrester’s Consumer Technographics data shows that 30% of consumers in the region make their purchase decisions based on brands’ commitment to consumer data privacy.

Consumer 264

Consumer Marketing 264

Forrester eCommerce

JUNE 7, 2023

Over the past 10 years, marketers, agencies, publishers, and adtech vendors have had to deal with complex collective challenges around consumer privacy, misinformation, viewability, fraud, and diversity and inclusion. Over the next 10 years, the $600 billion advertising industry will have to play its part in fighting climate change.

Marketing 195

Marketing Consumer Customer Experience B2C 195

Forrester eCommerce

OCTOBER 3, 2022

We all know that there is a big difference between working hard and working smart. And specifically for marketers, the status quo often makes working smart impossible — functional silos inhibit internal efficiencies and negatively impact the overall customer experience.

Customer Experience 370

Customer Experience Technology Marketing Customer 370

Forrester eCommerce

OCTOBER 5, 2021

Your users place additional demands on your ecosystem now — in large part due to the limitations of the mobile devices they have. A few years ago, you had a big system if you had a thousand simultaneous users. Today, it means you have a moderately successful app or website. What does this mean for […].

Mobile 195

Mobile Technology Customer 195

Retail TouchPoints

AUGUST 20, 2021

But to make Store as Media a reality, the collective retail industry needs to create an ecosystem that includes digital signage, mobile apps, computer vision, analytics, packaging and other tools and capabilities.

Retail 325

Retail Supplies Webinar Omnichannel 325

Forrester eCommerce

DECEMBER 20, 2023

Facing regulatory scrutiny, Adobe and Figma backed out of the $20 billion acquisition announced last year. It's too bad because although regulators saw them as competitors, they’re complementary.

Customer Experience 251

Customer Experience Management Customer 251

Forrester eCommerce

MARCH 21, 2022

Experience Architecture Is Fundamental To Customer Obsession Delivering the right customer experience is the number one priority for any business.

Customer 369

Customer Customer Experience Technology 369

Forrester eCommerce

MARCH 5, 2020

It’s no secret that credential theft remains a primary attack vector for cybercriminals. According to the FBI’s 2019 Internet Crime Report, phishing was the most widely reported cybercrime last year. Recently, we’ve seen a sharp uptick in the number of phishing attempts that leveraged the paranoia surrounding COVID-19 (coronavirus).

Customer Experience 442

Customer Experience Customer 442

Omniconvert

JANUARY 28, 2021

What the #$% is going on with the digital advertising ecosystem? The post The last cookie crumbs in the digital advertising ecosystem appeared first on Omniconvert Ecommerce Growth Blog. There are many articles available online, explaining both.

Article 147

Article Blog eCommerce Customer 147

Forrester eCommerce

JUNE 10, 2021

In our recent research, we have demonstrated how a Future Fit tech strategy gives your company the foundations for customer and business success. And we have determined that companies that are customer obsessed grow 2.5 times faster than others.

Customer 318

Customer Other 318

Forrester eCommerce

FEBRUARY 10, 2021

In 2020, 620 French start-ups raised €5.4 This is more than in Germany but still way less than the UK (1,136 firms raised €12.7bn according to EY).

Customer 301

Customer 301

RetailDive

FEBRUARY 21, 2023

VMware Retail Industry Solutions Strategist explores cross-cloud ecosystem for better in-store experiences.

Consumer 98

Consumer Retail 98

Forrester eCommerce

FEBRUARY 20, 2024

The cloud-native ecosystem, powered by the distributed Kubernetes backbone, is transforming everything in the cloud. In APAC, organizations are prioritizing the adoption of multicloud container platforms (MCPs) to develop, deploy, and run modern applications in a multicloud and hybrid cloud context.

Presentation 411

Presentation Operations 411

Forrester eCommerce

JUNE 26, 2020

^^ CLICK IMAGE FOR FULL SCREEN ^^ The channel technology stack is a group of technologies that firms leverage to plan with, find, recruit, onboard, develop, enable, incentivize, co-sell with, co-market with, manage, measure, and report on partners.

Channel 545

Channel Technology Management Marketing 545

Retail TouchPoints

APRIL 25, 2024

The retailer and tech publisher’s new partnership also will allow advertisers to share ad spaces across both ecosystems, allowing them to see the impact of their campaigns through a full-funnel, closed-loop media solution. Best Buy and CNET have a combined, unduplicated reach of 50 million unique visitors per month.

Technology 222

Technology Consumer Channel Marketing 222

Omniconvert

JANUARY 28, 2021

These are the last cookie crumbs in the digital advertising ecosystem. The post The last cookie crumbs in the digital advertising ecosystem appeared first on Omniconvert Ecommerce Growth Blog. Having started already, this will affect everyone dependent on 3rd party data.

Blog 78

Blog eCommerce Customer 78

Forrester eCommerce

OCTOBER 10, 2019

(co-authored with Han Bao, senior research associate) Blockchain solutions are maturing, yet speculation on its value is rife. Most business and technology decision makers are still unclear about what actual business value this technology can deliver to their organizations.

Technology 276

Technology Information 276

Forrester eCommerce

SEPTEMBER 22, 2023

Any tech ecosystem in which multiple applications, data sources, and processes intersect is ripe for low-code innovation. Low-code application development is revolutionizing how enterprises develop technology. Martech is notoriously complex and dynamic, so it’s no surprise that low-code is finding its way into the marketing department.

Marketing 451

Marketing Technology B2C Customer 451

Forrester eCommerce

OCTOBER 19, 2023

In 2020, Forrester published The Forrester Wave™: Zero Trust eXtended Ecosystem Platform Providers, Q3 2020. The wait is over: The Forrester Wave™: Zero Trust Platform Providers, Q3 2023, is live! Three years later, many of the capabilities that were once considered “extended” are now core to Zero Trust.

409

409

365 Retail

OCTOBER 17, 2023

The post Key Benefits of a Digital Food Delivery Ecosystem appeared first on Retail News and Events. Food delivery apps will likely become an even bigger part of how we eat as technology improves the customer experience. So next time you’re hungry, open up one of these apps!

Payment Services 52

Payment Services Recommendation Improvements Events 52

Forrester eCommerce

OCTOBER 11, 2018

Nearly 20 years after SaaS giants such as Salesforce and NetSuite made their foray into the world of enterprise applications, we still see SaaS disrupting the traditional software world at a fast pace.

Marketing 332

Marketing 332

Forrester eCommerce

AUGUST 20, 2020

Accelerating the trend is a myriad of factors including changing buying behaviors and demographics, companies shifting to subscription and consumption models, and the rising importance of ecosystems. Put simply, the future business buyer will look more and more like a consumer. Based […].

Channel 537

Channel Subscription Consumer Customer Experience 537

Forrester eCommerce

MAY 24, 2022

The flurry of changes in the advertising and marketing ecosystem driven by cookie and ID deprecation, rising walled gardens, and privacy-preserving measures, has B2C marketers scrambling for solutions to help them develop data-driven marketing strategies.

B2C 369

B2C Marketing B2B Technology 369

RTP blog

AUGUST 20, 2018

By putting consumers and the teams that create digital paths for them at the heart of innovation, both sectors are pushing the boundaries for experience, and transforming the retail ecosystem as we know it. Jonathan Cherki is CEO of ContentSquare.

Retail 150

Retail Games Consumer Definition 150

Forrester eCommerce

JUNE 4, 2023

Forrester Decisions for Revenue Operations is designed to help organizations strengthen alignment across the revenue ecosystem to maximize customer value and company performance. In constantly changing and highly complex B2B markets, organizational growth hinges on the ability to uncover value for customers.

Operations 369

Operations Customer Experience Customer B2B 369

Forrester eCommerce

OCTOBER 15, 2021

It was World Mental Health Day this past Sunday–a day designated by the WHO to raise awareness of mental health issues globally and to mobilize efforts in support of mental health. It’s a solid reminder to embrace the progress we’ve made in mental health support but also recognize that there’s a long way to go […].

Mobile 195

Mobile Technology 195

Retail TouchPoints

APRIL 23, 2024

Our view of the full shopping journey across the Saks Fifth Avenue digital and physical ecosystem enables meaningful, personalized customer engagement and product discovery, and the Saks Media Network is the next step in leveraging our data-driven insights and industry expertise to enhance the customer experience.”

Retail 263

Retail Customer Data Customer Experience eCommerce 263

Ecommerce Platforms

OCTOBER 29, 2018

This Worldpay review evaluates the entire Worldpay payment ecosystem- it discusses its features, functionalities, pricing and possible drawbacks. Well, it has withstood the test of time since then, thanks to its ever-changing payment ecosystem. The post Worldpay Review- Complete Digital Payment Ecosystem? Payment Modes.

Payment Services 91

Payment Services Merchant Services Payments POS 91

Forrester eCommerce

JANUARY 24, 2024

Given how loose security standards are across the programmatic ecosystem, this requires abandoning “blind programmatic” in favor of more coordinated, stringent buying strategies. In 2024, digital marketers and publishers have a unique opportunity to rebuild trust in digital advertising and the internet overall.

Marketing 235

Marketing Events B2C 235

Forrester eCommerce

DECEMBER 8, 2023

Access to audience data is becoming more restricted with B2B buyers preferring to remain anonymous until later in their purchase journeys, and this will only get worse as we see more closed ecosystems and browser and operating system restrictions. In this […]

Events 264

Events Gifts B2B Operations 264

Profitero

SEPTEMBER 9, 2020

Last week, Profitero announced the launch of the Open Commerce Ecosystem , a first of its kind partnership program connecting retail digital shelf analytics, media agencies and tech platforms together for optimized marketing performance. Why did Profitero launch the Open Commerce Ecosystem? And it’s simply more convenient too.

Accessories 78

Accessories Technology eCommerce SEO 78

Forrester eCommerce

JANUARY 24, 2024

Given how loose security standards are across the programmatic ecosystem, this requires abandoning “blind programmatic” in favor of more coordinated, stringent buying strategies. In 2024, digital marketers and publishers have a unique opportunity to rebuild trust in digital advertising and the internet overall.

Events 217

Events Marketing B2C 217

Retail TouchPoints

AUGUST 7, 2023

With a B2B or B2C marketplace, you benefit from an ecosystem of buyers and sellers. Lean on Digital Ecosystems Trying to build a digital marketplace by yourself would take too long, and in-house resources would be bogged down with manual processes. Automation helps ensure a seamless customer experience.

Subscription 246

Subscription B2B Mobile Customer Experience 246

RIS News

SEPTEMBER 13, 2023

Amazon is building out its supply chain services for sellers, offering merchants the ability to distribute products from its warehouses to physical stores and fulfillment centers.

Supplies 101

Supplies Merchant Services Fulfillment 101

Forrester eCommerce

NOVEMBER 2, 2022

Vibrant open source communities, effective product implementations by vendors, and savvy adoption by enterprises have created a dynamic, powerful cloud-native ecosystem that puts cloud scale in the hands of business and […].

Technology 368

Technology 368