Retail TouchPoints

OCTOBER 31, 2022

GameStop ’s highly anticipated NFT marketplace is now live, offering GameStop players and Powerup Pro loyalty customers in the U.S. access to Web3 games and millions of NFT gaming assets. After rocketing to meme stock status during the pandemic, GameStop’s wild ride has continued in 2022 as the company’s new leadership team sets out to transform the video game retailer into a “technology business and help create enduring value for stockholders.

Cryptocurrencies 338

Cryptocurrencies Games Electronics Technology 338

My Wife Quit Her Job

OCTOBER 31, 2022

Today I have my friend Nick Loper on the show. Nick is the host of the popular Side Hustle Nation podcast where he and I share similar goals. We highlight entrepreneurs who run businesses on the side or full-time. One of the common complaints that we often get is not being able to decide what type of business to start. In this episode, Nick and I brainstorm million-dollar business ideas that you are welcome to take for yourself.

eCommerce 216

eCommerce 216

Retail TouchPoints

OCTOBER 31, 2022

The Spirit Halloween business model relies on thousands of short-term leases of brick-and-mortar stores every year for its largest selling season. But with the wide variety of store spaces available, how does the retailer offer a consistent experience to customers? “All Spirit Halloween stores follow a common design blueprint that is then adjusted to fit each specific retail space ,” explained Nikki Balles, Corporate Director of Public Relations and Communications at the retailer and its parent

Operations 287

Operations Toys Accessories Customer Experience 287

Forrester eCommerce

OCTOBER 31, 2022

Businesses recognise that sustainability is a strategic imperative, and that’s particularly true in Europe. In the year ahead, firms must act with transparency and integrity to avoid financial pitfalls and consumer mistrust.

Consumer 195

Consumer Customer 195

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Retail TouchPoints

OCTOBER 31, 2022

Ross Stores has opened 28 Ross Dress for Less and 12 dd’s DISCOUNTS locations across 21 states during September and October, meeting its forecasted growth of opening nearly 100 stores during FY 2022, which ends Jan. 28, 2023. The recent openings bring Ross’ store totals to 2,019 Ross Dress for Less and dd’s DISCOUNTS locations in 40 states, the District of Columbia and Guam.

Fulfillment 274

Fulfillment Retail Consumer Marketing 274

Forrester eCommerce

OCTOBER 31, 2022

Last week, the number of CVE vulnerabilities received and analyzed by the National Vulnerability Database for 2022 surpassed the total number of CVEs for 2021. With nine weeks still left in 2022, we are on pace to crush last year’s record of vulnerabilities. And we are bound to set another record in 2023. When we […].

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195

Forrester eCommerce

OCTOBER 31, 2022

On top of the usual challenges, in 2023 security pros will see more risk coming from internal forces like enabling anywhere work and the future of the office. Learn more in our 2023 predictions.

Management 195

Management Customer 195

Retail TouchPoints

OCTOBER 31, 2022

The unionization pushes at Starbucks and Amazon are poised to converge: the combined Starbucks and Amazon Go store in Manhattan reportedly filed a petition for a union election with Starbucks Workers United, according to CNBC. Additionally, the National Labor Relations Board has filed a complaint against Amazon CEO Andy Jassy regarding the potential violation of labor law in remarks discussing the company’s stance on unionization in interviews with CNBC and Bloomberg.

Food and Beverages 147

Food and Beverages Management Marketing 147

Forrester eCommerce

OCTOBER 31, 2022

Mischief, fright, haunting…these are just a few terms that apply to this time of year: Halloween. But these terms can also explain cyberattacks and the paranormal. Yes, we said it, cyberattacks AND the paranormal, both things that go bump in the night (and often bump in the daylight too). Both involve something that can cause […].

Operations 195

Operations Customer 195

lateshipment

OCTOBER 31, 2022

The holiday season is always a golden time for eCommerce store owners – online holiday spending broke records in 2021 and is poised to go even higher in 2022. Shoppers are in a spending mood. They have long lists of items they wish to buy, and your store should welcome them stocked! With their tastes and preferences more nuanced than ever, you should offer the shopping experience they desire and deserve.

Shipping Costs 130

Shipping Costs Fulfillment eCommerce Shipping 130

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Forrester eCommerce

OCTOBER 31, 2022

In 2023, the payments industry in APAC will turn away from envelope-pushing experiences and focus on modernizing its infrastructure. Learn more.

Payment Services 195

Payment Services Financial Services Customer 195

Wiser

OCTOBER 31, 2022

Most companies prioritize increasing sales and revenue wherever they can. It only makes sense, as revenue is a key factor in the success and growth of your business. But this is easier said than done. If it was simple, then every company’s profits would be through the roof. One of the best ways to ensure a revenue boost is to focus on your customers.

Shipping Costs 148

Shipping Costs Shipping Social Media Customer 148

RetailDive

OCTOBER 31, 2022

Financial deals didn’t fall apart, necessarily, but rather went in a direction that many analysts (and onlookers) weren’t expecting.

Retail 115

Retail 115

UpSellIt

OCTOBER 31, 2022

Conversion optimization is essential at every stage of a website. If your brand hasn’t recently analyzed your category pages, the layout and navigation could be impacting your sales. Online stores can easily feel overwhelming to shoppers if not organized properly. Consumers don’t have time to look through hundreds of products to find what they’re looking for, so any lack of organization could result in a loss in revenue and customer loyalty.

Conversion Optimization 78

Conversion Optimization Shipping Costs Recommendation Mobile 78

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailDive

OCTOBER 31, 2022

More shop owners are having trouble, a reversal from last month and a return to July’s higher delinquency rate, according to an Alignable report.

Retail 108

Retail 108

FastSpring

OCTOBER 31, 2022

When managing international recurring payments, there are three overarching considerations: Staying up to date with local tax laws and transaction regulations Making it really easy for customers to make the initial purchase and sign up for recurring payments Ensuring each subsequent payment goes through. While this may sound simple, there’s a plethora of factors to consider to achieve those three goals including: Currency conversion rates Preferred payment types Payment processing Tax collection

Merchant Services 78

Merchant Services Payment Services Subscription Banking 78

RetailDive

OCTOBER 31, 2022

After declarations about “decisive” actions to clear excess goods earlier this year, levels are still high and markdowns rampant.

Retail 105

Retail 105

365 Retail

OCTOBER 31, 2022

Founded in Sweden in 1947, H&M opened its first U.K. store in 1976. Over forty years later, H&M’s U.K. and Ireland portfolio has grown to include more than 200 stores. Customers visiting the new Angel Central store will notice a warmer, more welcoming interior and relaxed environment, and a lower volume of products which will be displayed in a curated and inspirational way.

Fashion 72

Fashion Clothing Customer Experience Management 72

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailDive

OCTOBER 31, 2022

Both suits allege the Target-owned delivery company has misclassified its workforce to circumvent labor costs.

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99

eCommerce CEO

OCTOBER 31, 2022

If you are looking for the best WooCommerce hosting companies, you have come to the right place. In this blog post, we will discuss seven. Read more.

WooCommerce 74

WooCommerce Blog 74

RetailDive

OCTOBER 31, 2022

The home goods retailer doesn’t believe sensitive or personal data was accessed by the third party.

Retail 104

Retail 104

Digital Doughnut

OCTOBER 31, 2022

The artificial intelligence in fashion markets is anticipated to account to US$ 270.0 Mn in 2018 and is expected to grow at a Car of 36.9% during the forecast period 2019 – 2027, to account to US$ 4,391.7 Mn by 2027.

Fashion 59

Fashion Marketing Technology 59

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailDive

OCTOBER 31, 2022

The off-price retailer is sticking to its expansion plans as its customer comes under pressure from inflation.

Customer 101

Customer Retail 101

Digital Doughnut

OCTOBER 31, 2022

Leading consumer intelligence platform, Talkwalker releases its annual Social Media Trends 2023 Report: From insights to action: how to disrupt a disruptive consumer. The 8th edition of the eagerly anticipated report looks at the 10 biggest trends of 2023, that matter most for brands, marketers, and PR professionals to watch in the coming year.

Social Media 59

Social Media Marketing Consumer 59

RetailDive

OCTOBER 31, 2022

Navigations to retail locations during this year's holiday kickoff in October increased 19% year over year.

Omnichannel 98

Omnichannel Retail 98

365 Retail

OCTOBER 31, 2022

The Co-operative Group has completed the sale of its petrol forecourt business to Asda for £600 million. This transaction includes 129 petrol forecourt sites, spread across the UK and represents 5% of Co-op’s retail estate of 2,564 stores. Proceeds from the sale will be reinvested into Co-op’s convenience business centred around its retail estate, as well as its growing wholesale, franchise and e-commerce operations, including new convenience stores.

eCommerce 59

eCommerce Operations Technology Retail 59

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailDive

OCTOBER 31, 2022

E-commerce shoppers can now select one of roughly 12,000 pickup locations when placing an order.

eCommerce 96

eCommerce 96

365 Retail

OCTOBER 31, 2022

Nationwide pet retailer Jollyes is handing its colleagues a payment of £600 to help support them through the cost of living crisis – with payments timed to help around Christmas. The cost of living support, together with enhanced staff discounts, is being made as a thank-you to colleagues for their hard work during a year which has seen the business deliver a strong performance across its 82 UK stores and online platform.

Payment Services 59

Payment Services Financial Services Toys Travel 59

RetailDive

OCTOBER 31, 2022

The move comes after the e-commerce platform made two key acquisitions last year.

eCommerce Platforms 97

eCommerce Platforms eCommerce Technology 97

ChannelAdvisor

OCTOBER 31, 2022

The e-commerce market for electronics has seen steady growth in the last few years and is projected to keep growing as overall electronics sales grow, and an increasing proportion of these sales happen online. According to eMarketer , online sales of electronics are projected to grow in the US from $178 billion in 2021 to $263 billion in 2024. However, many factors will challenge this growth, from ongoing supply chain disruptions to global shortages of semiconductor chips and lithium.

eCommerce 52

eCommerce Electronics Consumer Social Media 52

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data