How to prepare for the expansion of voice commerce
GetElastic
OCTOBER 30, 2019
Customers have been accustomed to modes of communication with businesses that often require a lot of manual effort: filling a contact us form, dialing a toll free customer service number and then waiting for a customer service rep, etc. This is where voice-enabled technology can make this process frictionless. Here are three key reasons why a voice-first strategy should be a part of your business initiative: Voice is the future of search: With 25% of consumers agreeing, the future is headed to a
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