Wed.Nov 15, 2023

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Maximizing Amazon Reviews: Strategies for eCommerce Success

Algopix

In the ever-evolving world of Amazon e-commerce, understanding the nuances of customer reviews is crucial for any seller aiming to optimize their product’s visibility and sales. As an Amazon seller, customer reviews can make or break your success on the platform. Positive reviews build trust and encourage new customers to choose your products, while negative reviews can deter potential buyers.

eCommerce 105
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How To Exceed Your Customers’ Expectations For The Holiday Season

lateshipment

Want to truly stand out in this competitive e-commerce landscape and enjoy the fruits of holiday season success? Easy. Give your customers what they want. What customers want The increase in e-commerce-based technology, changes in the status quo of online shopping, ever-dynamic trends, etc have all turned customers’ wants into needs. Don’t forget, these interests keep on changing YoY.

eCommerce 130
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For the Holidays, a Reliable and Seamless Shopping Experience is Supported by Observability

Retail TouchPoints

For many ecommerce brands, stress-testing their digital systems in preparation for the holidays is an essential ritual. Retailers need to ensure their systems can scale to upcoming seasonal traffic spikes like Cyber Week so they can capture the attention and wallet share of the numerous consumers hunting online for deals. However, while the holiday shopping rush comes with significant opportunity — Cyber Monday 2023 alone is estimated to generate $13.7 billion in sales revenue — it also comes wi

eCommerce 124
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Dr. Martens Welcomes Ije Nwokorie as Chief Brand Officer in a Strategic Move for Brand Growth

365 Retail

Dr. Martens Plc has revealed a significant shift in its leadership structure with the appointment of Ije Nwokorie as the new Chief Brand Officer for Dr. Martens , effective from 1st February 2024. Nwokorie, who currently serves as a Non-Executive Director, will relinquish his board position and committee memberships to fully embrace this newly-created role.

Retail 104
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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Joe Cicman - Principal Analyst at Forrester, and Jason Cottrell - CEO & Founder at Orium

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.

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Rebag, ThredUp Join Forces to ‘Push the Boundaries of the Secondhand Market’

Retail TouchPoints

Luxury accessory resale site Rebag and online resale platform ThredUp have announced a multi-faceted partnership to bring their clienteles closer together and enhance both companies’ circularity efforts. Rebag customers can now resell gently worn items on ThredUp to earn Rebag shopping credit, and ThredUp customers can now shop select Rebag inventory directly on Thredup.com. “Industry collaboration is key to building a more sustainable future for fashion, and Rebag and ThredUp have a share

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JD Sports Expands at Birmingham’s Bullring & Grand Central

365 Retail

JD Sports has significantly expanded its presence at the Bullring & Grand Central , unveiling an enlarged store that more than doubles its previous size. This expansion at the prominent shopping destination is a clear indication of the ongoing allure of the Bullring and aligns with Hammerson’s broader strategy of enhancing its properties with distinguished brands and unique concepts to captivate and engage shoppers.

Leisure 104

More Trending

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Target CEO touts ‘meaningful improvement’ in profits even as revenue falls 4.2%

RetailDive

The retailer said easing inflation could bring shoppers back to discretionary categories as it adds updated merchandise for the holiday season.

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Inside the SoHo Shop/Museum Where Warhol, Jordan, Porsche and Hermès Converge

Retail TouchPoints

Amid the sleek fashions and high-end furniture that grace the shop windows in NYC’s SoHo, there is a new inhabitant — a 60-million-year-old Triceratops skull. This incredible relic could have been decorating Jeff Bezos’ superyacht, but in a twist of fate, it instead reigns over a stretch of downtown Broadway for all to see. And that is exactly the point of the Rally Museum.

Retail 108
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Marks & Spencer Opens New Store at Lakeside

365 Retail

Marks & Spencer has opened a new store at Lakeside, in Thurrock, Essex. This move is part of M&S’s strategic plan to revitalise its presence in the retail industry amidst a challenging economic environment. The new Lakeside store, sprawling across 97,000 square feet, was officially inaugurated on Wednesday, 15th November. This store is not just another addition to M&S’s portfolio; it is a significant component of M&S’s ambitious plan to open nine stores throughout Nov

Retail 98
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Physical Retail Environments will be Transformed by the Widespread Adoption of AR Glasses

Retail TouchPoints

The incoming adoption of augmented reality (AR) glasses has the potential to transform life as we know it — and that includes physical retail. Augmented reality is set to make the brick-and-mortar experience more personalized, immersive and efficient for retailers and shoppers alike — transforming how we buy, pay and shop. It’s no secret that innovations in technology have largely been reserved for online shopping and ecommerce.

Retail 104
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The MVP Mindset: Speed Time to Value and ROI

Composable commerce is built for complexity, but you don’t have to tackle everything at once to start seeing the benefit of a modular build. This masterclass will look at how to get solutions launched and performant in less time and with less disruption than you may expect. In this session, BigCommerce, Bold, Contentful, and Orium dig into the complexity of composable commerce and extract the straightforward solutions you can implement today to deliver value quickly and start building your path

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Learning Product-Led Growth: A Simple Guide to Great Marketing Plans and Measures for Success in SaaS

Digital Doughnut

Product-led growth is a strategy where businesses grow by focusing on how customers feel when using their products. They let potential customers try the product for free. The aim is that people will love using the product so much that they'll want to become paying customers.

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Claire’s Preps Kids’ TV Series as Evolution into ‘Global Fashion Brand’ Continues

Retail TouchPoints

Claire’s is teaming up with Sony Pictures Television – Kids to develop a new TV series that will expand on the retailer’s ongoing efforts to “build on its brand equity and evolve into a global fashion brand powerhouse.” This isn’t Claire’s first content play: the company launched a production arm, CMedia, in 2021, which has produced a range of original content, including the episodic video series Dear Claire that debuted during the 2023 back-to-school season.

Fashion 101
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Amazon expands Buy with Prime features in time for the holidays

RetailDive

Prime members can access a live chat, streamlined returns and order tracking when they use Buy with Prime on other brands’ online stores.

Live Chat 109
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Alphabet CEO Admits That Google Pays Apple 36% of Safari Search Revenue

RetailWire

Alphabet CEO Sundar Pichai has acknowledged that Google pays Apple a substantial fee of 36% of its Safari search revenue.

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The Circular Product Journey: Powering a Sustainable, Data-Driven Future With PIM

The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.

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Android or iOS: When and why to use either for delivering innovative retail device experiences

RetailDive

Ensure you’re using the right decision criteria to deliver exceptional customer experiences and set yourself up for long-term success.

Retail 105
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Charts: U.S. Wholesale Trends Q3 2023

Practical eCommerce

Wholesalers in two Census Bureau surveys report mostly flat revenue and inventory levels. The post Charts: U.S. Wholesale Trends Q3 2023 appeared first on Practical Ecommerce.

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Poshmark’s Secondhand Sunday returns with live shopping events

RetailDive

The resale platform, which launched the holiday last year, is hosting live events and encouraging shoppers to embrace circular fashion during the season.

Events 99
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AI vs. Fashion Experts – Make Faster, More Accurate Choices With AI-Powered Retail Intelligence 

Dynamic Action

Summary Access to accurate internal and market data is crucial for retail success, especially in the $2.5 trillion fashion industry, where understanding market dynamics is key. Softline retail lacks industry-standard product naming, making manual categorization time-consuming and prone to human error, posing challenges for effective market analysis.

Fashion 62
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Product Discovery: Enabling Search Outside the Box

Go beyond the basics with Algolia and Orium to explore the elements of search-and-discover you can leverage to create an optimized brand experience that delivers the right products at the right time, engaging customers throughout their shopping journeys. Surfacing the right product at the right time sounds simple, but the complexity of a modern retail environment means it’s anything but.

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Amazon unveils heavy-lifting warehouse robot Titan

RetailDive

A fulfillment center in San Antonio is the first to use the technology in its operations to carry larger and bulkier items.

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What is Customer Loyalty?

Smile.io

Every brand aims for a loyal customer base that will support them no matter what. Loyal customers are the ones who eagerly await every product release you announce and shout your brand from the rooftops. But what exactly is customer loyalty? We’re going back to basics in this post to learn what customer loyalty is. In this ultimate guide to customer loyalty, we’ll define customer loyalty, why it’s important, how to gain customer loyalty as a brand, several types of loyalty p

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Vuori opens store in Washington, DC’s Georgetown neighborhood

RetailDive

The activewear brand joins a number of other DTC brands — including Warby Parker, Allbirds and Everlane — in opening up stores in the area.

Other 100
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Retailers Are Charging Return Fees This Holiday Shopping Season

RetailWire

Industry-wide data reveals that nearly 40% of retailers are imposing return fees this holiday shopping season.

Retail 89
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Predictions You Can Rely On: How Data Drives Successful Financial Forecasting

Speaker: Robbie Bhathal, Founder & CEO, and Matthew Acalin, Head of Credit Intelligence

In today's volatile financial environment, how confident are you in your company’s financial forecasting? To get the most accurate cash predictions that will lead to long-term financial survival, real-time data is critical. Innovative cash management strategies can lead to better credit opportunities, more sustainable growth, and long-term financial prosperity.

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Amid another leadership shakeup, Nike hires ex-Amazon Fashion chief

RetailDive

Muge Erdirik Dogan spent 16 years at the e-commerce giant, leading the apparel business for three. Her hire is just one of a slew of changes Nike announced.

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Nike Revamps C-Suite with New Leaders in Design, Innovation, Marketing and Tech

Retail TouchPoints

Nike is making several top-level personnel changes in key areas, with new leaders in marketing, design, innovation and technology. The brand is promoting from within in several cases as well as tapping Amazon : John Hoke, a 30 -year Nike veteran, will become Chief Innovation Officer for Nike, Inc. He was most recently Nike’s first Chief Design Officer and will work with Tom Clarke, President, Innovation, Nike, Inc. to accelerate the brand’s innovation strategies; The new Chief Design Officer wil

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Skims plans Georgetown store

RetailDive

The apparel brand — founded by Kim Kardashian — aims to open a shop at 3300 M Street NW in Washington, D.C.

Apparel 101
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Retail industry reacts to UK inflation fall in October

TalkingRetail

Retail industry bodies and analysts have responded to the news that UK inflation has fallen to a two-year low with cautious optimism. The UK’s CPI index has dropped to 4.6% in October, down from 6.7% in September, the lowest rate of price increases in two years, meaning inflation has more than halved since late last.

Retail 59
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Modernizing Frontend Experiences: A Step-function Toward Greater Composability

Frontend experience can make or break the customer journey. For many brands the idea of modernizing frontend experience is a dream too large, as they imagine the years-long project of extracting their digital operations from legacy all-in-one platforms where experience and commerce functionality are tightly combined. But moving to a composable commerce platform doesn’t have to be an all-or-nothing endeavor, and it doesn’t have to be a years-long undertaking.

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Pottery Barn launches new mobile app

RetailDive

Customers can virtually preview products in their homes, track and manage registries and chat with a design expert.

Mobile 85
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C-store owner admits crime made him consider his future in the industry

TalkingRetail

A Nisa retailer has admitted he considered his future in the retail industry due to a surge in retail crime over the past year. Ben Selvaratnam, owner of Freshfields Market in Croydon – a family-run Nisa partnered store, admits shoplifting has become such an issue that they are targeted by three to 10 thefts or.

Retail 59
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London Gatwick Electric Forecourt® to open Simply Fresh convenience store implementing Amazon’s Just Walk Out technology

365 Retail

At the forthcoming London Gatwick Electric Forecourt® , GRIDSERVE’s latest landmark EV charging destination, customers will benefit from a fast and frictionless way to shop while charging their electric vehicles, thanks to the implementation of Amazon’s Just Walk Out technology within a Little Fresh -branded convenience store. The London Gatwick Electric Forecourt® , which is the first of its kind to open at any of Europe’s international airports, will feature 35 EV charging bays as well as a de

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New study shows significant lack of targeted enforcement fuelling youth vaping

TalkingRetail

As the government considers new vape legislation, which could see the sale of disposable vapes restricted over youth fears, new research reveals a lack of regulatory enforcement is being taken against rogue vape traders selling single use devices. Data gathered through FOI requests by Arcus Compliance has shone a light on the activities of Trading Standards teams.

Retail 59
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The Future of Customer Loyalty: Rewards, Retention, Appreciation, and More

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.