Mon.Feb 07, 2022

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Observability – Is it IT Voyeurism?

Forrester eCommerce

As I worked to develop guidance around AIOps, I soon found that other commonly used terms were equally confusing to people in our industry. How is it that an industry with so many highly educated professionals can have so many problems with words? The latest IT linguistics conundrum is “observability.” While developing my AIOps reference […].

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Target Expands Beauty Assortment with Introduction of Nearly 40 New Brands

Retail TouchPoints

Target has introduced nearly 40 new beauty brands — including clean and Black-owned brands — half of which are exclusive to the retailer. Among the new brands being added to Target’s beauty aisle, 20 are Black-owned or Black-founded, and nearly all of the new products meet the Target Clean standards for ingredient transparency. The product expansion marks progress in several of the company’s corporate social responsibility (CSR) initiatives, including a commitment to spend $2 billion with Bla

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WooCommerce vs Shopify: Must-Know Features

Groove

WooCommerce vs Shopify. When you search the web for comparisons of WooCommerce vs Shopify , you’ll come across various eCommerce merchants sharing their honest opinions through detailed reviews. As all online merchants know, your selected eCommerce platform is what sets your business up for success. Conducting research and choosing a platform wisely is key to mastering eCommerce.

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Eterneva Makes Diamonds from Ashes. How they Connect with Grieving Consumers is a Lesson in Digital Experience

Retail TouchPoints

Among DTC brands, Eterneva occupies a unique niche: the company creates made-to-order memorial diamonds from the ashes or hair of lost loved ones. It is uncharted retail territory in many respects. Not only does the product itself stand apart from typical end-of-life offerings, but the sales process is transacted entirely remotely, at one of the most sensitive moments in many people’s lives.

Consumer 278
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Brands Of The Year: Tesla, YETI, Target, And Fintechs

Forrester eCommerce

Brands Thrive In The Pandemic’s Aftershock In 2020, companies braced for upheaval, navigating a century-defining pandemic through a fog of uncertainty. What followed in 2021 was a series of aftershocks: a tumultuous year of vaccines and variants, hope, and despair that shredded any semblance of normalcy. In an incredibly challenging year, these brands exemplified the […].

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Dickies Boosts Conversion Rate 94% on Tmall After Launching Fit Recommendation Tool

Retail TouchPoints

Workwear brand Dickies has experienced a 94% increase in conversions since it launched size and fit recommendations on Tmall in China in partnership with 3DLOOK. The brand’s satisfaction rates and Net Promoter Score also have been on the rise. Dickies rolled out the tool in May 2021 to help address one of its customers’ biggest points of friction: 50% of all support questions were related to size.

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Missfresh Makes Sure Olympics Support Staff Never Goes Hungry with 24/7 Grocery Delivery

Retail TouchPoints

Chinese online fresh grocer Missfresh has launched special express delivery service and smart vending machines to help feed volunteers, logistics and support staff and security personnel at the 2022 Beijing Winter Olympics. Missfresh has developed a new mini online shopping platform with around-the-clock express delivery service for support staff in the Taizicheng Snow Town, the main area where the Olympics are taking place.

Vend 261
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Setting The Record Straight On The Third-Party Risk Management Market

Forrester eCommerce

Third-party risk management (TPRM) is high on the list of business priorities and risk management priorities, and that’s a good thing. Despite predictions in the early days of the pandemic that firms would rein in outsourcing strategies, the third-party ecosystem continues to grow, smaller vendors and suppliers remain cybersecurity targets, the global regulatory machine continues […].

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391: Apple Destroyed Facebook Ads. Now What? With Nick Shackleford

My Wife Quit Her Job

Today I’m excited to have Nick Shackleford back on the show. Nick runs Structured.Agency which is a company that specializes in the growth of ecommerce brands and he is a master of paid media. Besides his agency, Nick also runs an event called Geekout which caters towards ecommerce agencies and sellers. Today, we’re going to talk about Facebook Advertising and Nick’s strategies for ads in the face of Apple’s changes.

Events 177
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Squarespace vs WooCommerce (Feb 2022): The Battle of The eCommerce Platforms

Ecommerce Platforms

When it comes to the battle of the best website builders, Squarespace and WooCommerce are often two top contenders. Both are praised for their flexibility and design freedom. In the case of Squarespace, this is thanks to its beautiful templates and image editing capabilities. Whereas, for WordPress, it's because of its open-source nature and the sheer array of themes and plugins available.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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What retail has in store for 2022

RetailDive

A month into the new year, here are some of the top forces impacting retail, the trends we're watching and predictions for what is to come.

Retail 110
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Forrester Report: The State of the US Online Grocery Shopper

ChannelAdvisor

Online food and drink sales have skyrocketed in the last few years and are poised for even more growth ahead, according to Forrester’s new report: The State of the US Online Grocery Shopper. However, compared to other sectors of e-commerce, consumers have a somewhat different mindset about online grocery purchases. They’ve adapted to immense change, but deep-rooted habits remain entrenched, continuing to influence their outlook and affecting the ways in which they approach purchasing groce

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From strangers to friends: Turning first-time visitors into longtime customers

RetailDive

Though deep personalization hinges on data, retailers can do a lot to deliver compelling, made-for-me experiences that will sway first-timers to stay and come back for more.

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Global Brands' Top Ecommerce Personalization Examples | Salsify

Salsify

If you’re an ecommerce professional, you likely know the importance of personalization. Basic elements of personalization, like related product suggestions or recommendations based on past purchases, are already common across online retailers.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Custom audiences for eCommerce | How and Why to Build Them

Omniconvert

Discover how you can use custom audiences to improve your eCommerce store's paid campaigns' effectiveness. The post Custom audiences for eCommerce | How and Why to Build Them appeared first on Omniconvert Ecommerce Growth Blog.

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Nike, Amazon reportedly considering Peloton acquisition

RetailDive

The potential bids come shortly after Blackwells Capital urged the company to consider a sale and called for CEO John Foley to be fired.

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Forrester Report: The State of the US Online Grocery Shopper

ChannelAdvisor

Online food and drink sales have skyrocketed in the last few years and are poised for even more growth ahead, according to Forrester’s new report: The State of the US Online Grocery Shopper. However, compared to other sectors of e-commerce, consumers have a somewhat different mindset about online grocery purchases. They’ve adapted to immense change, but deep-rooted habits remain entrenched, continuing to influence their outlook and affecting the ways in which they approach purchasing groce

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Hasbro comes through a challenging year with revenue up

RetailDive

Price hikes and strong consumer demand more than compensated for supply chain disruptions and freight costs.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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8 Ways Retailers Can Leverage Customer Reviews Using Machine Learning

IntelligenceNode

A Guide to Analyzing Customer Reviews & Shopper Sentiment for eCommerce Growth Content Summary : Reviews and Their Repercussions What is Digital Shelf Analytics Anyway? The Role of Customer Reviews in Digital Shelf Rankings Listening to Shopper Sentiment with Machine Learning The Gold Standard in Digital Shelf Analytics - 9 Ways To Win over Customers […].

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Fruit and veggie prices are on the rise

RetailWire

Fresh fruit and vegetable prices have avoided some of the price spikes that have affected other categories in recent years. That, however, appears to be ending as avocado prices have doubled and the cost of blueberries has risen 45 percent. Price hikes are tied to imports as the U.S. brings more goods in from outside the country during the winter months.

Other 52
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Former Burt's Bees exec joins Grove Collaborative's board of directors

RetailDive

The company has expanded its product assortment, formed retail partnerships and added to its leadership team as it preps to enter the public markets.

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Temporary workers help fill labor shortfalls

RetailWire

Food processors and supermarkets are turning to short-term staff to help address labor shortages tied to the Omicron variant. Associated Wholesale Grocers hired hundreds of temp workers to help staff its 11 distribution centers after a record number of employees called out sick.

Article 52
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Solo Brands CFO to depart

RetailDive

Sam Simmons saw the company through its initial public offering last year, one of many IPOs among DTC brands.

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Retalon is Now a Microsoft Partner, Integrating Retail Analytics Solutions with Microsoft Dynamics 365

Retalon

Retalon announces that any user of Microsoft Dynamics 365 Commerce can use award-winning AI and analytics solutions without lengthy implementation cycle. TORONTO (PRWEB) FEBRUARY 04, 2022. Retalon, an award-winning provider of AI and predictive analytics for retailers has become a Microsoft Partner through the release of their analytics solutions for planning, inventory management, and lifecycle pricing on Microsoft Dynamics 365.

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3 Biggest Sources of Telecom Market Competition

iQmetrix

The past 12 months have seen another year of change that is dramatically reshaping telecom and creating new market competition from all angles. Stacy Hamer, iQmetrix Vice President of Client Experiences, told the most recent iQmetrix Telecom Industry Address , “What an exciting time for all of us to be part of the telecom industry, because of the radical transformation that’s rolling out right in front of us.”.

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Employers paying higher wages but job vacancies remain

RetailWire

The average American worker was paid 5.7 percent more in January 2022 compared to the same month last year. Higher wages have attracted some workers to fill open jobs, but the U.S. is still about five million jobs short of where it stood prior to the pandemic.

Article 40
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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How Retail Companies Can Cut Cookies and Boost Engagement

Retail TouchPoints

In recent months, marketers have seen article after article about the impending death of cookies, and it can seem pretty bleak to those who depended on them for personalized customer engagement. Many retailers are scrambling for new data sources, and some big players are even creating their own solutions, the most recent being Walmart’s new demand-side platform Walmart DSP , which allows advertisers to leverage its customer data.

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Dolce & Gabbana brings beauty business in-house

RetailWire

Dolce & Gabbana has set up a new division with the task of developing, producing and selling cosmetics and perfumes under the luxury manufacturer’s brand. The company’s licensing agreement with Shiseido ended in December.

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Cloud retail solutions unlock the power of automation

iVend

Doing more with less is nothing new in the world of retail. The pressure to continually evolve and improve is a way of life to those who operate retail stores. But recent times have seen a step change, with more retailers than ever to look at how they can automate and streamline their business – and they’re turning in their droves to cloud retail solutions as an enabling platform. iVend Cloud iVend are the experts in cloud retail solutions.

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Home Depot associate arrested for counterfeit money scheme

RetailWire

Adrian Jean Pineda was put in charge of counting money from the registers at a Home Depot in Tempe, AZ, and placing it in sealed bags that were deposited at a local bank. Mr. Pineda, the U.S. Secret Service alleges, began substituting counterfeit prop money for real dollars to the tune of $387,500 over a four-year period.

Banking 40
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.