Forrester eCommerce

MAY 23, 2019

To help retailers and brands plan for 2019, Researcher Claudia Tajima and I are interviewing experts within Forrester for our series, “Applying 2019 Predictions To Retail.” Last week, we spoke to Sam Stern about how employee experience will impact retailers in 2019. This week, Claudia interviewed Michele Goetz, principal analyst on Forrester’s enterprise architecture team and an expert in AI, on her 2019 AI predictions report. […].

Retail 408

Retail Online Retail 408

BigCommerce

MAY 23, 2019

Your ecommerce site is like a window into your business.

eCommerce 300

eCommerce eCommerce Technology Technology 300

Forrester eCommerce

MAY 23, 2019

We know that better customer experience (CX) in healthcare better engages customers and patients, improves care outcomes, and reduces costs. But there are several factors contributing to lagging CX in healthcare. The most common pitfalls we observe with healthcare organizations are that they: Have a limited understanding of customers’ wants, needs, and behaviors.

Customer Experience 392

Customer Experience Improvements Customer 392

Optimizely

MAY 23, 2019

You don’t need us to tell you that mobile commerce is killing it. More than half of US shoppers have made a purchase using a mobile device, yet at the same time, only 12% of consumers find mobile shopping convenient. Unfortunately, many ecommerce websites and online stores simply aren’t easy to navigate via phone. Because of that, many marketers assume you need to build an app in order to succeed in mobile commerce.

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Mobile eCommerce Omnichannel Recommendation 150

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Forrester eCommerce

MAY 23, 2019

Offline stores are more important than ever despite the eCommerce boom. How will digital technologies transform the future of the store? My colleague Michelle Beeson and I share our points of view. For more research, see The Digital Store Playbook For 2019 and Case Study: Intime Embraces New Retail Transformation To Drive Growth.

Technology 342

Technology eCommerce Retail 342

Ecommerce Platforms

MAY 23, 2019

Is Planet Express legit? Quite a common question, I’d say. And understandably so, because Planet Express is a young company in the goods and mail forwarding space. At the time of writing this Planet Express review, it had barely earned two candles on its birthday cake. Admittedly, the good thing with startups, as you probably know by now, is the aggression they come with.

Shipping Costs 162

Shipping Costs Merchant Services Payment Services Shipping 162

Omnisend

MAY 23, 2019

When it comes to conversion rate, many marketers look towards source channels for the answers to optimization. However, it’s usually the very last step that has the biggest impact on conversion rate: your checkout page. After all, your most important marketing channel is your site. With our newest CartHook integration, you’ll be able to optimize Read more The post Omnisend and CartHook Integration: Because Your Checkout Page Deserves Better appeared first on Ecommerce Marketing Automation | Omni

eCommerce Marketing 152

eCommerce Marketing Channel eCommerce Marketing 152

Forrester eCommerce

MAY 23, 2019

Your customers have more choice over what products to buy, where to buy them, how to buy them. What they don’t have is time. In fact, Forrester finds that two thirds of customers say valuing their time is the most important thing a company can do to provide them with good service. Customer service organizations […].

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Customer 328

Optimizely

MAY 23, 2019

Retail Touchpoints. The post Zaius Debuts Data-Powered Marketing Assistant appeared first on Zaius.

Marketing 150

Marketing Retail 150

GetElastic

MAY 23, 2019

We caught up with Andy Hoar to find out what he’s been up to these past 18 months. And from the conversation, it sounds like all amazing stuff! After leading the charge on B2B commerce at Forrester for many years as Vice President and Principal Analyst, Andy is now the CEO and Founder of Paradigm B2B. According to his company website, [link] , he and his team are guiding the medium-sized and mid-market B2B companies through the complex and digitally-disrupted commerce landscape.

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B2B Blog eCommerce Marketing 123

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

TradeGecko

MAY 23, 2019

It seems like yesterday you were selling a few items for a few bucks on eBay. Today you’re a thriving eBay entrepreneur with multiple orders coming in every week. Nice work! Your setup was simple at first: Acquire an item. Research/Prep Item. Measure, Photograph & Store Item. Edit Photos. List Item. Pack & Ship Sold Item.

Management 110

Management Shipping 110

Wiser

MAY 23, 2019

Mystery shoppers are your eyes and ears into the current retail landscape inside brick-and-mortar stores. Collecting data from smartphone-enabled shoppers offers many benefits, but to reap all of the rewards, you need to ask the right questions. There is a huge variety of questions you can ask smartphone-enabled shoppers, but not all of them will fit your current business needs.

Consumer 74

Consumer Recommendation Information Retail 74

CPC Strategy

MAY 23, 2019

In today’s digital landscape, influencer marketing is one of the most effective ways to reach your target audience—particularly if they’re of a certain. > Read More. The post How Much Do Influencers Charge? | Paying Influencers 2019 Guide appeared first on Retail Performance Marketing Blog - CPC Strategy.

Blog 85

Blog Marketing Retail 85

Frooition

MAY 23, 2019

One of the hallmarks of a great brand is a confident and distinctive tone of voice. These brands know exactly who their customers are and speak to them in a way that’s natural and engaging. Tone of voice is the result of the choices a brand makes about the language, style and messages it shares. People will make decisions about your brand based on the tone it communicates with.

eCommerce 70

eCommerce Social Media Outdoor Presentation 70

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

ecomdash

MAY 23, 2019

While Father’s Day sales don’t reach the same levels as Mother’s Day sales, it’s still a shopping holiday that shouldn’t be overlooked. With the right marketing and promotions, Father’s Day can be a lucrative sales day for many online retailers. Check out the following creative ideas for Father’s Day marketing that will boost your sales and start off the summer on solid footing.

Online Retail 60

Online Retail Marketing Social Media Gifts 60

TradeGecko

MAY 23, 2019

It seems like yesterday you were selling a few items for a few bucks on eBay. Today you’re a thriving eBay entrepreneur with multiple orders coming in every week. Nice work! Your setup was simple at first: Acquire an item. Research/Prep Item. Measure, Photograph & Store Item. Edit Photos. List Item. Pack & Ship Sold Item.

Management 60

Management Shipping 60

Sailthru

MAY 23, 2019

Do you want a healthy list, full of subscribers who open your emails and stay engaged? Of course you do. That’s why it’s imperative you have a strong signup page and preference center. Every job seeker has heard it a million times: You only get one chance to make a first impression. That classic career advice applies to marketers, too. Except instead of a job, you’re interviewing for someone’s time and money.

Webinar 60

Webinar Demo Recommendation Improvements 60

TradeGecko

MAY 23, 2019

There’s no better time to start or grow an eCommerce business, and WordPress makes it easy. Whether you’re an eCommerce pro or a newbie, you can turn any WordPress site into an online storefront thanks to the power of plugins.

eCommerce 60

eCommerce WooCommerce Management 60

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

Bronto

MAY 23, 2019

Though International Wine Accessories (IWA) can say that it sells “everything for the wine lover”, except for the wine itself, that wasn’t always the case. Ben Argov’s journey from investment. The post The Commerce Marketer Podcast: How Lifecycle Email Marketing Is Like a Fine Wine appeared first on Bronto Blog.

Marketing 48

Marketing Accessories Blog 48

TradeGecko

MAY 23, 2019

It seems like yesterday you were selling a few items for a few bucks on eBay. Today you’re a thriving eBay entrepreneur with multiple orders coming in every week. Nice work! Your setup was simple at first: Acquire an item. Research/Prep Item. Measure, Photograph & Store Item. Edit Photos. List Item. Pack & Ship Sold Item.

Management 60

Management Shipping 60

Jamf on Retail

MAY 23, 2019

Discover how the Jamf Setup and Jamf Reset apps are helping schools, hospitals, hospitality and retail organizations maximize their Apple investments.

Retail 51

Retail 51

Prisync

MAY 23, 2019

It goes without saying a customer who buys from you month on month is worth more (monetary) than a customer who just buys from you once. With a Magento subscription e-commerce strategy, you can ensure customers return to purchase your products at recurrent time frames. Without going into detail, if you have a customer who.

Magento 40

Magento Subscription eCommerce Customer 40

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

Jamf on Retail

MAY 23, 2019

Discover how the Jamf Setup and Jamf Reset apps are helping schools, hospitals, hospitality and retail organizations maximize their Apple investments.

Retail 51

Retail 51

Payoneer

MAY 23, 2019

Payoneer has worked closely with Tophatter for years, watching this unique marketplace grow and evolve — continually putting equal focus on the shopper and the seller experience while developing their products and services accordingly. The Evolution of Tophatter. Tophatter brought the discovery shopping experience to mobile in 2011. Since then, the app and website have seen many iterations for shoppers and sellers.

eCommerce 24

eCommerce Merchant Services Jewelry Electronics 24

eCommerceFuel

MAY 23, 2019

Hello, entrepreneurs! You know Mailchimp for its email services but now they’re mixing things up. Adobe’s Magento hopes to remove friction for D2C stores selling on Amazon. And Walmart—chasing Mr. Prime—hopped aboard the one-day delivery train. Also, is Bezos ditching his empire for an excavator ? It’s all in the ECF News Cart for May 23, 2019.

Merchant Services 24

Merchant Services eCommerce Shopify Magento 24

ChannelAdvisor

MAY 23, 2019

ChannelAdvisor is excited to announce that we now support Sponsored Brands campaign creation and management using the Amazon Advertising API. This functionality will be available to all sellers and vendors. Sponsored Brands (formerly Headline Search Ads) is a powerful advertising option for sellers and vendors enrolled in the Amazon Brand Registry. These cost-per-click ads feature a customized design, a headline (think about your brand’s differentiating factor), your logo and a few product offer

Customer Loyalty 49

Customer Loyalty Download Fulfillment Management 49

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

Payoneer

MAY 23, 2019

For many eSellers, few sale days compare to Amazon’s Prime Day. Two years ago, Amazon saw an increase of over 60% in sales on Prime Day, and last year over 100 million products were sold. The popularity, numbers and revenue generation potential have made Amazon Prime Day the ultimate eSeller holiday – and one that eSellers should start preparing for already now.

Events 40

Events Subscription Improvements Article 40