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Sailthru Named to the Inaugural Gartner Magic Quadrant for Multichannel Marketing Hubs

Sailthru

Download the Gartner Magic Quadrant for Multichannel Marketing Hubs to learn more about how multichannel marketing hubs can help your organization unify customer data across channels, enhance personalization and decisioning with AI, and integrate customer journey analytics.

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How Small and Local Marketers can Take Advantage of the Metaverse

Retail TouchPoints

Tech giants like Facebook and Microsoft have gone all-in on the metaverse, based on the idea that it’s the future of digital experiences like gaming, collaboration and marketing. Not everyone has the resources that multi-billion dollar global corporations like Facebook or Microsoft do, so how can SMBs possibly hop on the metaverse bandwagon?

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This Brand Was Ahead of the D2C Game. Then E-Commerce Marketplaces Changed the Rules

ChannelAdvisor

It was a great time to be ahead of the game, and the brand’s direct-to-consumer selling strategy worked well for more than 15 years. When starting out with e-commerce marketplaces, the casando team started by using internal IT resources to manage orders. The post This Brand Was Ahead of the D2C Game.

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This Brand Was Ahead of the D2C Game. Then E-Commerce Marketplaces Changed the Rules

ChannelAdvisor

It was a great time to be ahead of the game, and the brand’s direct-to-consumer selling strategy worked well for more than 15 years. When starting out with e-commerce marketplaces, the casando team started by using internal IT resources to manage orders. The post This Brand Was Ahead of the D2C Game.

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Richpanel Review: Multi-Channel Customer Support for Shopify and More

Ecommerce Platforms

Platforms like Richpanel include more than a chat box; with features for multichannel communications, customer portals, and workforce management, you’re able to improve upon several areas of your business with one app. Multichannel Support. That’s not a bad idea, considering consumers are becoming more and more reliant on chat boxes.

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8 Steps to Improve Your E-Commerce Order Fulfillment Process

ChannelAdvisor

Amazon forever changed the game when it introduced free, two-day shipping for its Prime members. This typically involves everything from processing the order in a multichannel commerce platform , sending it to the warehouse for fulfillment, assembling and packing it, shipping it and confirming final delivery.

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How to Take Your Brand Direct to Consumer

BigCommerce

If your brand wants to win the direct to consumer game, you can’t just efficiently fill orders, you need to expertly fulfill the modern expectations of customers who place those orders. The model of the multichannel retailer is failing, and it’s falling apart because the margins are small. Why Brands are Going to Direct to Consumer.

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