article thumbnail

LiveChat Review: Clean Live Chat and Lead Generation with an Excellent Price Tag

Ecommerce Platforms

Live chat boxes are so beneficial to both ecommerce companies and customers that you'd be leaving money on the table if you didn't have one. LiveChat is a powerful solution for getting a live chat module on your website, with lead generation tools, agent rating options, and more. Stats for Managing Your Agents.

Live Chat 116
article thumbnail

WebinarJam Review: An Introductory Guide to WebinarJam

Ecommerce Platforms

In today’s WebinarJam review, we’re going to be introducing some of the top features and unique capabilities offered by a market-leading webinar platform. WebinarJam is one of the most popular tools available for creating and hosting webinars in today’s digital market. WebinarJam Pros ? WebinarJam Cons ? WebinarJam Pros ?

Webinar 104
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Squarespace vs Bigcommerce: Which is Best for Your Online Store?

Ecommerce Platforms

Very limited App Store Limited payment processing options More of a “this is what you get” setup (the features are plentiful, but you’re restricted when it comes to scaling) Only live chat and email support Not a platform that focuses primarily on ecommerce One of the plans has transaction fees. Bigcommerce Pros. Let’s take a look.

article thumbnail

The Future of Customer Service: How Ticketing Systems, Content and Chat Are Changing the Game

Retail TouchPoints

Whether creating text-based content, webinars or online learning courses , your content needs to first answer your customer’s questions so that they don’t have to speak to a live agent on your team. Ticketing systems can combine perfectly with live chat software and chatbots too. With tools like Advocate.ly Conclusion.

article thumbnail

ShipStation Review (Jan 2023): What You Need to Know

Ecommerce Platforms

It’s a leading order management and shipping platform for helping retailers execute efficient shipping processes. The platform also provides access to discounted shipping rates, helps users prepare shipping labels, and comes with a wide range of order and inventory management features. Inventory Management. Returns Management.

article thumbnail

ShipStation Review (Jan 2023): What You Need to Know

Ecommerce Platforms

It’s a leading order management and shipping platform for helping retailers execute efficient shipping processes. The platform also provides access to discounted shipping rates, helps users prepare shipping labels, and comes with a wide range of order and inventory management features. Inventory Management. Returns Management.

article thumbnail

Klaviyo customer support: The pros, cons, and how to reach them

Omnisend

In general, Klaviyo support is based on your plan: Free : Help Center, Klaviyo Academy, and Community forum Email : email and chat support Email and SMS : email and chat support. Klaviyo offers a range of support options, including extensive online resources, email support, and live chat support.