Retail TouchPoints

JULY 3, 2023

We’ve grown accustomed to these various retail touch points, and as a result, we’ve started to notice omnichannel inconsistencies that might never have occurred to us before — raising our own expectations of our favorite brands and retailers. And these functions can be seamlessly incorporated across touch points. Here’s how.

Consumer 215

Consumer Omnichannel Retail Technology 215

Ecommerce Platforms

JULY 9, 2022

The debate of whether to use Shopify POS Lite vs Pro is a common one for companies planning on taking their Shopify website sales offline. Most people know Shopify is one of the most popular ecommerce website building tools on the market. Tracking for cash flow, sales, finance, and product use, as well as other reports.

POS 180

POS Shopify Payment Services Shipping Costs 180

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Offering shoppers more information can increase the likelihood of engagement and create a more holistic omnichannel experience.

Shipping Costs 206

Shipping Costs Improvements Live Chat Retail 206

Retail TouchPoints

SEPTEMBER 27, 2023

Shopify’s Point of Sale (POS) will now also be the preferred provider for Faire’s seller and buyer community, enabling more seamless omnichannel sales across both online and offline channels.

B2B 247

B2B Shopify Merchant Services eCommerce 247

Retail TouchPoints

OCTOBER 25, 2022

An easily movable point-of-sale area will allow stores to change their layouts in order to create a more experiential shopping journey, which will be supplemented with community, education and athletic events. Stores also will beef up BOPIS and ship-from-store options to support omnichannel consumer journeys. “As

Point of Sale 147

Point of Sale Outdoor Omnichannel Shipping 147

Retail TouchPoints

MARCH 1, 2024

First, we will open small locations in a couple of markets where we have no prior physical presence and our omnichannel sales penetration is low, to measure our ability to capture untapped share ,” said Barry.

POS 251

POS Omnichannel Mobile Improvements 251

Wiser

FEBRUARY 23, 2024

This equilibrium is key to ensuring that a brand maintains its premium status without succumbing to the pressures of market-driven price slashing. Understanding the challenges faced by retailers, as well, in synchronizing promos and adjusting to rapid price changes is crucial for building successful omnichannel relationships.

Marketing 78

Marketing Customer Multi-channel Channel 78

Retail TouchPoints

SEPTEMBER 12, 2023

Now it’s here: first launched in the UK and several Asian markets, TikTok Shop was quietly made available in the U.S. We’ve been able to sell lots and lots and lots of products, to the point that TikTok is quickly becoming one of our larger [points of sale] ,” he shared in an interview with Retail TouchPoints.

Merchant Services 233

Merchant Services Payment Services Multi-channel Shopify 233

365 Retail

AUGUST 16, 2023

As consumer shopping preferences and behaviors evolve, Shiseido Americas needed a comprehensive solution to bring together and manage multiple data sources across its various brands to advance its marketing goals.

Omnichannel 98

Omnichannel Point of Sale Customer Data Customer Experience 98

Retail TouchPoints

DECEMBER 13, 2023

Trend 2: Technology will Elevate Omnichannel Performance and Key Value Props Nearly two-thirds ( 63% ) of respondents to Retail TouchPoints’ annual Store Design & Experience Survey shared that better integrating technology into the experience was a top priority for them in 2023. Baird: Store KPIs really need to change.

Sporting Goods 261

Sporting Goods Technology Omnichannel Operations 261

Retail TouchPoints

JULY 13, 2023

JD Sports , a global retailer with more than 3,000 stores worldwide, has adopted a suite of solutions designed to boost its growth in Canada, a market the retailer entered in 2021. includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention.

POS 199

POS Omnichannel Supplies Mobile 199

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. The ultimate goal is to deliver personalized, omnichannel experiences to customers in all of Pandora’s 100 markets.

Jewelry 218

Jewelry Omnichannel Operations Technology 218

Ecommerce Platforms

SEPTEMBER 1, 2022

Finding a Point of Sale system that’s both affordable and feature rich is a crucial task. Many cheap POS solutions are available on the market today, but not all will offer the functionality you need. The best cheap POS system can be an important investment for growing companies. Consider investing in ecommerce.

POS 197

POS Payment Services lightspeed Payments 197

Retail TouchPoints

JANUARY 8, 2024

As a result, retailers must ensure their 2024 loss prevention plans incorporate an omnichannel approach that considers all avenues for loss. How to Mitigate Unnecessary Loss Today and Tomorrow The secret to a stellar omnichannel loss prevention strategy is AI-driven exception-based reporting (EBR).

Recommendation 205

Recommendation Omnichannel Shipping Costs eCommerce 205

Ecommerce Platforms

MARCH 5, 2023

Shopkeep (now Lightspeed POS) and Shopify also provide access to a range of tools to help business leaders create omnichannel sales strategies, including site builders and ecommerce capabilities. Shopify POS is all-in-one solution for point of sale software and hardware.

POS 104

POS lightspeed Shopify Payment Services 104

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. Tractor Supply Co.

Sporting Goods 223

Sporting Goods Payment Services Retail Supplies 223

Retail TouchPoints

APRIL 20, 2022

The legal cannabis market was valued at $12.81 Our marketing and social media presence will drive new customers to our store, but the experience in the physical store brings them back. ”. A “quick convert strategy” has been key to bringing new store concepts to life in different markets. billion globally by 2026.

Retail 351

Retail Social Media Technology Events 351

iVend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. Flexibility – the number of checkouts a store needs may increase – say in holiday season, or during sales. trillion by 2027.

POS 95

POS Mobile Point of Sale Payment Services 95

365 Retail

MARCH 4, 2024

Sitoo , a leading could-native Point of Sale (POS) and Unified Commerce Platform, has been recognised in the 2024 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS for Tier 2 Retailers. We wanted technology that was omnichannel and would take us into the future – and a partner that was solution-focused.”

POS 52

POS Marketing Retail Sporting Goods 52

Retail TouchPoints

AUGUST 14, 2020

However, retail marketers often lack the data they need to develop and execute more empathetic messaging. This data deficit makes it difficult for marketing to keep pace with a rapidly changing environment. Marketers are really at the forefront of this transformation ,” Schwartz said. since the 2019 State of Marketing report. “It

Webinar 247

Webinar Consumer Payments Marketing 247

Retail TouchPoints

JULY 12, 2023

She and Robert Price, EVP of Global Sales and GM of Omnichannel Retail for Felbro, gave a joint presentation about how the companies collaborated to bring a new store concept to market — from render to reality. Integrate marketing into the process. Ideate and conceptualize using various tools. Measure performance.

Technology 200

Technology Consumer Omnichannel Point of Sale 200

Retail TouchPoints

AUGUST 20, 2021

Panelists included: Steve Brown , VP of Marketing and Innovation, WestRock Co. ; These Retail Media Networks have largely focused on the web and apps, but we see an enormous opportunity to leverage the ‘Store as Media’ channel, driving advertising and precision marketing to keep shoppers engaged.”

Retail 303

Retail Supplies Webinar Omnichannel 303

Retail TouchPoints

JULY 7, 2020

In 2019, the global contactless payments terminal market was valued at $13.23 market is expected to see an 800% increase in people using at least one form of a digital wallet between 2020 and 2024. And contactless is not limited to the point of sale. Traditionally, U.S. And the U.S.

Merchant Services 189

Merchant Services Payment Services Payments Small Business Retail 189

365 Retail

DECEMBER 12, 2023

Rhone: Leading the way with omnichannel retail Rhone , the premium performance lifestyle brand, decided to maximise the value of its omnichannel customer data to deliver personalised customer experiences. Let’s take a look at three leading retail brands getting it right.

Customer Data 52

Customer Data Customer Retail Omnichannel 52

Omnisend

MAY 11, 2021

Crucial to this growth is your marketing tool. This is mostly because your marketing tool will be the main means for you to communicate with your customers—the existing and future ones. When looking at specific tools, flexible marketing automation, an intuitive interface and always-helpful support are key. Marketing Automation.

Live Chat 78

Live Chat Point of Sale Omnichannel Demo 78

iVend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. The global market for mobile POS terminals was $36.07 With mobile point of sale systems, transactions don’t have to take place within the store. Sell anywhere.

POS 52

POS Electronics Payment Services Point of Sale 52

Optimizely

AUGUST 16, 2018

Marketers already know data is key to success in B2C and ecommerce. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. But what if you could eliminate the gap between data and marketing execution? This isn’t just a marketing dream — it’s possible.

B2C 210

B2C Customer Data Omnichannel Point of Sale 210

Retail TouchPoints

JULY 25, 2023

We want to make it a seamless trip, but there’s a lot more room to enhance that and put less onus on the customer, and we’re testing [solutions] right now in certain markets. It helps, of course, that Walgreens has an enviable store footprint: more than 8,800 stores nationwide, putting 78% of the U.S.

Payment Services 218

Payment Services Operations Omnichannel Fulfillment 218

Retail TouchPoints

DECEMBER 21, 2023

For example, marketing and advertising campaigns are tailored around a shopper’s age, gender, geographic location, shopping history and other demographics. Peter Karpas is CEO of Bold Commerce , the checkout company for leading omnichannel retailers and DTC brands.

Payments 232

Payments Retail Shipping Costs Social Media 232

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. Digital marketing can play a key role in achieving success under these conditions. Examine Your Marketing Technology Stack. First-Party Data Marketing Is The New Norm. Embrace SMS Marketing.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

RTP blog

APRIL 27, 2018

Staying ahead of market trends and customer behavior is critical for any business to survive and thrive. However, retailers are facing new disruptive realities from three major influences: omnichannel experience, the growing Millennial workforce and innovative technology.

Omnichannel 150

Omnichannel Retail Toys Technology 150

Retail TouchPoints

JUNE 28, 2023

For example, in-store kiosks can’t support endless aisle experiences if they aren’t underpinned by real-time inventory visibility and omnichannel order management capabilities. “Do I’ve chased the FOMO stuff when I was at Foot Locker and Adidas…it’s easy to chase stuff that’s frothy.

Technology 237

Technology Consumer Mobile Operations 237

Ecommerce Platforms

JUNE 20, 2023

There’s a drag-and-drop builder where you can make changes to your website, and a host of useful plugins and add-ons you can implement into your store from the Shopify app market. Plus, you can set up omnichannel selling strategies with point of sale integrations, social media, and more.

eCommerce Platforms 104

eCommerce Platforms Payment Services Payments eCommerce 104

Retail TouchPoints

JUNE 15, 2022

That is why Interstore | Schweitzer , which believes brick-and-mortar is the linchpin of the omnichannel customer experience, analyzed food stores all over the world, coming up with a list of 50 stores they believe every serious retailer (and food lover) should visit. has evolved quite a bit in that area and other markets are catching up.

Omnichannel 215

Omnichannel Customer Experience Department Stores Consumer 215

Teamwork Retail

MARCH 19, 2019

This forces marketing departments to expand how and where they put their efforts. In marketing, you need to be where the customer is, and retail has become the same way. This brings up the question: Why would a retailer only make their marketing efforts omnichannel and not the selling of their product as well?

Payment Services 97

Payment Services POS Payments Multi-channel 97

Ecommerce Platforms

OCTOBER 12, 2022

We’ve rigorously tested and compared them both to help you understand which stands out in the following categories: Main Features Pricing Design Marketing Customer Support. Squarespace vs BigCommerce: Marketing. However, we’re mainly interested in the built-in marketing features. Squarespace Pros. Squarespace Cons.

BigCommerce 209

BigCommerce Payment Services Merchant Services Shipping Costs 209

Retail TouchPoints

APRIL 20, 2023

These markets offer a level playing field where digital commerce is everything, most major players are relative unknowns and companies will need to develop new strategies to succeed, according to The Next Billion Consumers: A Fast Growing Opportunity for Digital Commerce report from Accenture.

Social Media 283

Social Media B2B Supplies B2C 283