RetailWire: Should Walmart Reinstate In-Store Returns During A Pandemic?
Retail TouchPoints
AUGUST 10, 2020
Walmart, however, is not taking in-store returns for apparel, cleaning supplies, health and beauty or pharmacy purchases, although customers can ship products back using the Walmart app or web site. This policy prompted customer complaints that a local ABC TV affiliate in Chicago reported on. Its competition clearly is.
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