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How Retailers Can Use AI to Improve Customer Experience and Build Trust

Retail TouchPoints

While this certainly makes online shopping easier, it also means that consumers expect fast, first-contact resolutions during customer service interactions — and unfortunately, retailers can struggle to meet this demand. This process helps businesses verify a customer’s identity before any confidential information is provided.

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The Complete Guide to Shopify Payments

SellBrite

When paying for products, customers prefer stores that make the payment process easy and smooth. So the importance of having a payment gateway that makes checking out uncomplicated cannot be overemphasized. Payment gateways are platforms, like PayPal, Square, and Stripe, that process credit card payments for ecommerce sites.

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How to Meet and Exceed Amazon-Driven Customer Expectations 

ESW

So now is the time for brands to evaluate and optimise operations to ensure a strong finish to the year. But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. And to be sure, the effect is far-reaching.

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What is Multi-Local Commerce and Why is it Essential for Growing Global Sales

ESW

Rather, every detail of the shopper journey – from demand generation to last-mile delivery – is part of a multi-local commerce implementation. What is Multi-Local Commerce? Multi-local commerce prioritises the shopper. Which payment methods do shoppers in this market prefer?

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Why Uncommon Corporate Partnerships are a Must in 2024 (and How to Make Them a Reality)

Retail TouchPoints

Full-service restaurants are trailing their limited-service peers. Brands Benefit from Cross-Channel Collaboration These collaborations could generate major profits for all parties involved. Brands leverage demographics and geographic data to tailor marketing strategies, products and services to specific consumer segments.

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Features to Look For in a Cannabis Payments Solution: Ultimate Guide For CBD retailers

Korona

If you’re a CBD owner, you know that making sales and collecting payments aren’t as simple as they seem. That’s why you need a cannabis payment solution. A secure, reliable payment system tailored to cannabis dispensaries can help keep your customers safe and ensure that you do everything right.

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5 Strategies to Optimize the Online Integration of Your Grocery Store

Retail TouchPoints

To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs. Delivery expenses and costs for in-store picking and other operations can be very high if not optimized correctly for scale and profitability.