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Shining a Light on a Growing Ecommerce Threat: Chargeback Fraud

Retail TouchPoints

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. And yet many retailers remain unaware of chargeback fraud and its harmful impacts on business revenues. Internet payments mean more purchases.

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Is What Epic Wants for App Stores What Other Game Developers Actually Want?

FastSpring

As mobile game and app developers gasp for air under a player-gouging 30% duopoly-tax on nearly all mobile game revenue worldwide, Epic Games has emerged as the de facto leader of the gaming community in the fight for open computing on mobile. Allow unlimited “steering” and embedded payments from third-party payment platforms.

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The Hidden Challenges of Proper PCI Compliance

FastSpring

As the online shopping trend continues to grow, it shouldn’t come as a surprise to hear that more customers are taking a greater interest in how merchants handle their payment information. Understanding the basics of Payment Card Industry Standards is fairly straightforward, but maintaining full compliance can be challenging.

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19 Shopify Pros and Cons To Understand the Good and Bad

Ecommerce Platforms

The same can be said for ecommerce site building, inventory management, order management, marketing tools, advertising, discount codes, blogging, abandoned cart recovery, multiple currencies, payment options, shipping rates, product sourcing, omnichannel selling, and much more. Shopify cuts all of that out of the equation.

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Use Cases for a Returns Experience Management Solution

lateshipment

92% of shoppers say they will buy again if the return process is easy. Easier said than done, navigating through returns might be difficult for e-commerce merchants but there’s a catch to it. However, not all e-commerce businesses see returns the same way their customers expect them to. But we can’t blame them for it.

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What is Multi-Local Commerce and Why is it Essential for Growing Global Sales

ESW

It knows that long-term success is superior to a short-term burst of revenue. Which payment methods do shoppers in this market prefer? Which channels do shoppers prefer to use to interact with customer service? They expect to have a domestic-equivalent experience with every online merchant.

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Resellers vs. Retailers: How to Handle the Bot Problem

Retail TouchPoints

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. This surge of reseller abuse can have a negative impact on the business-consumer relationship. Below, we examine reseller tactics and their potential damage to merchants.