OrderDynamics

SEPTEMBER 14, 2017

A new KPMG study, “ The Truth About Online Consumers ”, released in June 2017 that surveys 18,430 consumers world-wide, packed a few surprising results regarding online vs in-store regulars. The study also showed that male consumers often made purchases of higher priced categories of goods. Multi-channel isn’t good enough.

Multi-channel 114

Multi-channel Shipping Costs Electronics Channel 114

OrderDynamics

DECEMBER 27, 2018

A Thankful Consumer Equals a Full Cart: Why Consumers And Retailers Are Thankful For Omni-Channel. Whether you call it omni-channel, unified commerce or multi-channel, one thing is clear: the ability to provide a seamless, consistent retail experience across channels is something to be thankful for.

Channel 52

Channel Consumer Shipping Costs Multi-channel 52

Korona

JANUARY 5, 2023

After all, studies show that customers are quick to abandon a retailer or purchase if they’re not happy with their checkout experience. . 1-click checkout can be a great asset for certain types of retailers, especially ones with lower priced items and recurring customers. Show Costs Up Front. Add A Chat Bot.

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

Teamwork Retail

JULY 8, 2020

Make your business more efficient, more profitable & more accessible with Omnichannel retail. Omnichannel is a key retail buzzword, which has accelerated over the past few months. “Curbside Pickup” , a core component of Omnichannel retail, has seen a 4001% increase in searches since late February. The Timeline.

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

OrderDynamics

JULY 31, 2018

How Important Are Merchandise Returns to Omni-Channel Shoppers? From a look at the OrderDynamics Omni-1000 study, the good news is that retailers have generally done a good job fixing their returns terms and conditions. However, how important are returns capabilities really for omni-channel shoppers? In fact, 80.9%

Channel 50

Channel Multi-channel Shipping Costs eCommerce 50

OrderDynamics

NOVEMBER 23, 2017

Omni-Channel in Australian Retail Market Only at 25.5%. The study investigates 200+ retailers specifically in Australia & New Zealand. Like the US and Canadian markets, the Australian retail market is in its early days of omni-channel capabilities. Other Omni-Channel Factors. Multi-Channel Merchants.

Channel 50

Channel Multi-channel Merchant Services Marketing 50

GetElastic

SEPTEMBER 16, 2021

As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. Customers can order cars online and have them shipped to their homes.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. Customers can order cars online and have them shipped to their homes.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Kibo

JULY 24, 2020

Good ecommerce can scale up or down easily and grow with companies as they expand their offerings and expand to new online channels. Managing all of this while keeping the wheels turning requires robust admin tools that offer multi-layered B2B and B2C management. Even before COVID-19, it was one of the fastest growth channels.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

Ecommerce Platforms

JUNE 16, 2023

We sprinkled in apps from all categories, ranging from marketing to sales, social media to shipping, and customer service to reporting. Just before you start though, you might want to take a look at our Shopify reviews and Shopify Pricing guide. Oberlo Pricing: Starting at $4.90 What are the Best Shopify Apps in 2023?

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

ROI Revolution

MAY 6, 2021

To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. An omnichannel approach can be a big revenue driver. An omnichannel approach isn’t new. Claim your copy! So what’s the next big thing?

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Wiser

MARCH 16, 2021

Listen in to hear from Tom Lee, Wiser’s Product Lead, Online Products, and Mert Damlapinar, Sabra Dipping’s Director of eCommerce and Natural Channels, as they cover how Mert creates an effective online shopper journey for Sabra customers. We have a recording of the webinar below. So having the insights is super important.

Webinar 78

Webinar eCommerce Shipping Costs Omnichannel 78

BigCommerce

DECEMBER 13, 2017

Those millions sold have been made selling a variety of products, among various industries, at a mix of price points and using several different methods. Within 18 months they were selling more on Amazon than through their traditional channels. A Case Study: How to Sell to — and on — Amazon. How did they do it? Editor's Note.

Shipping Costs 354

Shipping Costs Multi-channel Shipping Fulfillment 354

GetElastic

NOVEMBER 29, 2022

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Customer retention rates are 90% higher on omnichannel vs. single channel. By investing in the omnichannel experience. Source: Clout Brands. And how do they do that?

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Fabric

MAY 31, 2023

According to the 2020 Shopper Story study by Criteo, 93% of US shoppers cite discounts and promotions as driving factors when deciding which retailers or brands to patronize. Customers today want to feel understood by their brands through personalized pricing offers, messaging, content, promotions, and ads.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

MAY 31, 2023

According to the 2020 Shopper Story study by Criteo, 93% of US shoppers cite discounts and promotions as driving factors when deciding which retailers or brands to patronize. Customers today want to feel understood by their brands through personalized pricing offers, messaging, content, promotions, and ads.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

MAY 31, 2023

According to the 2020 Shopper Story study by Criteo, 93% of US shoppers cite discounts and promotions as driving factors when deciding which retailers or brands to patronize. Customers today want to feel understood by their brands through personalized pricing offers, messaging, content, promotions, and ads.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

BigCommerce

DECEMBER 13, 2017

Wrong pricing, fake reviews or just bad customer service can kill your Amazon adventure faster than you think. To many, this makes Amazon complicated, but… Your pricing strategy on Amazon must be dead simple, and lead with the customer in mind. Further, I’ll give you insight into our approach to pricing on Amazon.

Shipping Costs 307

Shipping Costs Payment Services Social Media Channel 307

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. My partner for this post, BigCommerce B2B Edition , makes it easy for you to offer different price lists and products to your different customer segments. On the other hand, poor customer service will cost you customers and, ultimately, your business.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

BigCommerce

APRIL 24, 2018

Understandably, this decision has wide-ranging implications –– to your customers in engaging with your brand and reducing friction of getting the product they need, to your employees that have to implement campaign strategies, and to your bottom line in terms of sales growth as well as cost of maintenance and installation.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

BigCommerce

OCTOBER 26, 2017

When it comes to ecommerce and doing business globally, Brian Beck, current SVP of ecommerce and omnichannel strategy at Guidance Solution, knows a thing or two. He manages the digital channels of some of the world’s leading retail brands, including, but not limited to: Eastbay. Foot Locker. Kate Somerville.

Merchant Services 218

Merchant Services Marketing Shipping Costs eCommerce 218

BigCommerce

SEPTEMBER 12, 2017

It’s a complex process, and it’s why omni-channel selling is so important. Get your free comprehensive omnichannel report now. What is omni-channel retail? The purpose is to keep customers moving around within the brand ecosystem, with each channel working in harmony to nurture more sales and engagement.”

Channel 420

Channel Shipping Costs Consumer Multi-channel 420

Smile.io

FEBRUARY 2, 2024

The sample size includes 139 million orders analyzed for this study.  Mike Rossi 2023 Customer loyalty data snapshot  The study examines key retention metrics year over year by industry and merchant size based on average monthly order count. We studied Smile Rewards’ top 6 industries by annual revenue.

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

SellBrite

MAY 27, 2020

At most price points , you get an online store, unlimited product listings, inventory tracking, and shipping, plus a few other features like an SSL certificate and customer service options. Bold Sales Motivator: Offer Deals, Gifts, and Free Shipping. Free shipping: Customize your own shipping thresholds.

Shopify 109

Shopify Shipping Costs Shipping Channel 109

Ecommerce Platforms

APRIL 28, 2018

It's seven times more expensive to get a new customer than retain an existing one. Voice assistant users will spend 18% of their total expenses via voice assistants in the next three years, up from 3% currently. 28% of online shoppers abandon carts because of unexpected shipping costs.(VWO,2017). (Comscore, 2017).

eCommerce 187

eCommerce Live Chat B2B Social Media 187

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Here are 5 tips for building an innovative, omnichannel customer experience to satisfy today’s demanding multi-touch consumers: 1. And for good reason.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

OrderDynamics

OCTOBER 30, 2018

Omni-Channel Retail Grows 5.6% This year’s omni-channel research was bigger than ever. But, look deeper by running a like-for-like analysis and we find that omni-channel retail grows at 5.6% Direct Comparison: Omni-Channel Retail Grows? Omni-channel retail grows 0.6% offering omnichannel retail. improvement.

Channel 50

Channel Multi-channel Retail Merchant Services 50

OrderDynamics

JUNE 4, 2019

Stock accuracy comes from the fact that the omni-channel system monitors incoming and outgoing merchandise. It is the CPU within ALL unified commerce and omnichannel solutions. In fact, it connects to all technologies in the retail stack that touch inventory. ” Here, other unassociated studies came to similar conclusions.

Merchant Services 69

Merchant Services Management Retail Omnichannel 69

Kibo

DECEMBER 5, 2022

According to Harvard Business Review , 73% of consumers prefer shopping across multiple channels. And a Bazaarvoice study found that 70% of shoppers prefer a hybrid in-store and online approach. Inventory visibility is the foundation for a seamless omnichannel experience.

Presentation 62

Presentation Multi-channel Fulfillment Management 62

Ecommerce Platforms

OCTOBER 14, 2019

The concept that lower prices solve buying objections is a myth. And here's how I automated the process (this is just one B2B channel that you can use for gathering data and ideas. There are tons of channels and methods, including face to face conversations, that you can use for this). It should have a steady growth trend.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

Omnisend

JANUARY 5, 2024

Get started with Omnisend today See pricing Still not convinced about the importance of a website? Here are just some of the benefits:: Increased visibility More credibility Owned channel (no need to worry about social media algorithm updates) More control over customer experiences Exactly what you want your brand to deliver, right?

eCommerce 88

eCommerce Payment Services SEO Social Media 88

ROI Revolution

DECEMBER 2, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. Last year, low prices and the ability to purchase online were the top concerns for customers. Business being good isn’t always a good thing.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

AUGUST 5, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive. 45% of shoppers are more inspired to make a purchase by convenience than price. million from 72.8

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JANUARY 5, 2022

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences. of all retail sales.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JULY 1, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive. 45% of shoppers are more inspired to make a purchase by convenience than price. July 1 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

NOVEMBER 4, 2021

What started as factory shutdowns has snowballed into issues across the entire supply chain, from material and labor shortages to increased freight prices to extremely delayed shipping. Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike. How did it happen?

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JUNE 1, 2021

In light of the COVID-19 pandemic, 70% of brand decision-makers say they had to reprioritize their marketing channels or rethink their channel strategy. Email will be the top channel that brands use to communicate with customers and prospects in 2021, though voice search and ads are also making their way up the ladder.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158