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What to Expect and What to Wish for from Retailers this Holiday Season

Retail TouchPoints

Lastly, finely tuned demand forecasting and management tools will be especially useful, and better than ever thanks to retailers fully leaning into AI, during such a uniquely conservative season — one where consumers are watching their pocketbooks while also still being open to gifting.

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The Retail Industry Is Facing New Disruptive Realities

RTP blog

However, retailers are facing new disruptive realities from three major influences: omnichannel experience, the growing Millennial workforce and innovative technology. The Omnichannel Shift Online retailers are changing how traditional brick-and-mortar retailers are going to market.

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Trending The Rules: Top Retail Trends Are Trending At An Unprecedented Rate

Retail TouchPoints

Whether click-to-pay for e-Commerce or contactless payments for traditional commerce, efforts to improve online and offline checkout experiences did not originate with COVID-19. Online retailers of daily necessities may be inundated with overspill from closed physical stores. Cybersecurity Finds Its Cheat Code.

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How to Recession-Proof Your Online Retail Business Without Raising Prices

Korona

If you have physical stores, offer customers the option to return items to the store instead of shipping them for a complete omnichannel shopping experience. Plan an omnichannel customer experience strategy. With the sales data provided by your point of sale software, you will know which items are selling the best or the least.

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A Guide to Omnichannel Commerce for International Expansion

ESW

Consumers have shifted from shopping primarily in-store to now using a mix of online, mobile and brick-and-mortar channels. To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? Because customers demand it.

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Brands jeopardise customer loyalty as they fail to replicate in-store experiences online

365 Retail

The report, titled ‘ Overcoming the Physical Disconnect: How Retailers Can Maintain Customer Loyalty in an Omnichannel World ’ has revealed that retailers, forced to rapidly scale their eCommerce offering by the pandemic, are falling short when it comes to replicating tangible in-store elements digitally.

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Ecommerce Trends: 147 Stats Revealing How Modern Customers Shop in 2017

BigCommerce

Get your free comprehensive omnichannel report now. A 2017 point-of-sale solutions survey of 1,164 U.S. In the last year, shoppers have spent the most with ecommerce marketplaces ($488), closely followed by major online/offline brands ($409) such as Nordstrom or Best Buy. It’s free and a quick download away.

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