Remove trust-retailer-top-concern-home-improvement-shoppers
article thumbnail

4 Steps Retailers Can Take to Market Themselves in a Recession

Retail TouchPoints

Marketing is often first on the chopping block during a recession, and with GDP contracting two quarters in a row, retail marketers are working hard to determine how to make each dollar go further. More optimistic retailers will not pull back on spend and let their competitors steal their customers’ attention.

Marketing 255
article thumbnail

What You Need to Know About Transforming Online Return Churn

Retail TouchPoints

That same report identified the top aspects that U.S. Incentivizing exchanges or store credit can cater to different customer preferences, which is crucial seeing as the majority of shoppers want this flexibility. In markets where many retailers charge for returns, you can set your brand apart and make it more attractive to customers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Victoria’s Secret Chile Leveraged Click-and-Collect to Boost Incremental Sales 20%

Retail TouchPoints

BOPIS, boasts a number of very strong positives for both retailers and their customers. Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. Click-and-collect, a.k.a.

article thumbnail

RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. She wore it and the retailer got blasted with traffic.

Payments 207
article thumbnail

How to Turn Your Brick-and-Mortar Store into an Online Store

Ecommerce Platforms

Thousands of brick and mortar stores have closed down because shoppers are moving online. Track Results and Make Improvements. su_spoiler] Go to top. Technology has changed a lot of things, including retail. Thanks to the internet, people can stay at home and do their shopping. Prioritize Your Product Page.

article thumbnail

The Impact of Live Commerce on Shopping

Smile.io

You can now buy almost anything from the comfort of your own home.   So, just how is live commerce impacting the retail sector? The Guide to Setting Up a Loyalty Program for Shopify Plus Learn how the top Shopify Plus brands create a loyalty program that customers love. billion in 2022 and is forecasted to reach $2,880.3

article thumbnail

Trends Reshaping Ecommerce Personalization in 2021

Kibo

To combat supply chain disruptions and other uncertainty, consumers of all ages turned to digital channels to purchase goods across every retail category. In 2020, online spending represented over 21% of total retail sales —that’s more than $861 billion dollars spent online, up 44% compared with 2019—an astonishing shift.