RTP blog

JULY 16, 2018

As more consumers take to the Internet and social media to share their retail experiences and feedback, retailers must be keenly aware of how reviews impact brand reputation, risk and even their bottom line. By Guy Yehiav, Profitect Online brand and product reviews today are an important part of the retailer-shopper relationship.

Retail 150

Retail Social Media Operations Clothing 150

Kissmetrics

JULY 12, 2021

Keeping up with what you should be measuring or targeting can be exhausting, difficult, and time-consuming. AdRoll is helpful for retargeting customers through re-engagement on Facebook, Twitter, and the web. Segment and Automate Customer Experiences Using iContact. Or even automate those tasks altogether?

Marketing 362

Marketing Payment Services Payments Events 362

Steve Dennis

JANUARY 26, 2019

Every year, for the better part of a decade, we have heard speakers talk about how the the channels are blurring, how we are moving to a mobile-first customer journey, how important it is to root out friction in the customer experience, how data must be leveraged to provide a more personalized experience and on and on.

Vend 98

Vend eCommerce Events Channel 98

Retail TouchPoints

JULY 13, 2022

Between staffing shortages, rising labor costs, supply chain disruptions, heightened compliance requirements and record-high inflation, food retailers are facing a myriad of market challenges with ripple effects that directly influence consumer behaviors. A recent Wall Street Journal report indicated that nearly 70% of U.S.

Customer Experience 289

Customer Experience Customer Retail Operations 289

BigCommerce

JULY 19, 2018

has been the highest consumer of wine in the world since 2014. Between 2006 and 2016, wine production jumped by nearly 25% , with 2016 production totaling over 800 million gallons. But the sector of the wine industry with the largest growth is direct-to-consumer sales (D2C). Since the late ‘90s, wine sales in the U.S.

Shipping Costs 263

Shipping Costs Shipping eCommerce Merchant Services 263

365 Retail

JULY 13, 2021

In 2006, the Office for National Statistics put online sales as a percentage of total retail sales at under 5% but now shows that figure has risen to just under 30% in April 2021. This then becomes a problem of competitiveness and customer loyalty as retailers are unable to provide the experience consumers are seeking.

Payment Services 52

Payment Services Travel Multichannel Mobile 52

GetElastic

DECEMBER 16, 2021

Using modern development building blocks in a true cloud platform provided by Commercetools, customers can deliver the best commerce experiences across every touchpoint on a large scale. Company Overview: Swell is a customizable headless ecommerce platform that supports unique business models and customer experiences.

Magento 113

Magento B2C Merchant Services B2B 113

Ecommerce Platforms

APRIL 5, 2019

The company’s key selling point is the ability to connect any customer with any seller, no matter where either the seller or buyer is located on the planet. When Adyen began in 2006, they set out to raise millions in funding via venture capital sources. So far, they’ve do an admirable job of accomplishing their mission. Adyen Security.

Payment Services 134

Payment Services Merchant Services Payments POS 134

Ecommerce Platforms

MAY 7, 2019

It launched in 2006, and to date, its users have sold over $82 billion worth of goods! This encourages web pages to load faster when customers access their site using a mobile device. Not only does this provide a better customer experience but it's also great for SEO. Ecwid vs Shopify: Customer Support.

Shopify 147

Shopify Shipping Costs eCommerce Merchant Services 147

eCommerceFuel

APRIL 28, 2021

Analyzing consumer behavior. Personalized customer offerings. Many online retail stores can get customers outside their localities and their country of residence. eCommerce outfits are agile enough to react to changing consumer trends. Analysing Consumer Behavior. These advantages are: A bigger market.

Shipping Costs 56

Shipping Costs eCommerce Small Business Retail Payment Services 56

iVend

DECEMBER 9, 2019

The future for brick-and-mortar looked bleak as retailers began to loosen the reins and became lax on creating the type of customer experience that keeps shoppers coming back—but not anymore as 2020 brings a resurgence of brick-and-mortar retail, and it is in high-demand. Data will Drive Personalisation in the Customer Experience.

Retail 84

Retail X-cart Omnichannel Merchant Services 84

iVend

DECEMBER 9, 2019

The future for brick-and-mortar looked bleak as retailers began to loosen the reins and became lax on creating the type of customer experience that keeps shoppers coming back—but not anymore as 2020 brings a resurgence of brick-and-mortar retail, and it is in high-demand. Data will Drive Personalisation in the Customer Experience.

Retail 52

Retail X-cart Omnichannel Merchant Services 52

iVend

DECEMBER 9, 2019

The future for brick-and-mortar looked bleak as retailers began to loosen the reins and became lax on creating the type of customer experience that keeps shoppers coming back—but not anymore as 2020 brings a resurgence of brick-and-mortar retail, and it is in high-demand. Data will Drive Personalisation in the Customer Experience.

Retail 52

Retail X-cart Omnichannel Merchant Services 52

ESW

MAY 7, 2019

Tina Mulqueen , CEO of Kindred Marketing Company, writes that customer loyalty programs are are shifting toward a new direction. Consumers today are bombarded with loyalty program “white noise,” she says. Consumers expect a seamless customer experience along their entire purchase journeys. So do we.).

Customer Loyalty 113

Customer Loyalty Customer Shipping Costs Beauty and Health 113

BigCommerce

JULY 3, 2017

We focus on offering products crafted with the precision and care consumers expect, and backed by the customer service they deserve. For over 15 years now we have delivered t-shirts all around the world and are known for our humor and quality. – Kamie Hallock, Direct to Consumer Manager, Goodie Two Sleeves.

BigCommerce 209

BigCommerce Social Media Beauty and Health Shipping Costs 209

Kissmetrics

APRIL 30, 2018

Twitter is much different now than it was when it first debuted in 2006. For example, Wingstop uses a bot to accept orders from people who Tweet ‘@Wingstop #Order’: Now, that’s an example of optimal customer experience that doesn’t rely on a wing and a prayer. And remember, your customers aren’t the only ones on Twitter either.

Marketing 211

Marketing Social Media Information Customer 211