Retail TouchPoints

AUGUST 10, 2021

Whether a store is busy or associates want to bring the transaction to wherever the customer is, contactless technologies speed up the payment process, improving the customer experience. Retailer bonus: A fast transaction doesn’t only benefit the customer but the retailer as well.

Payment Services 306

Payment Services Payments Customer Retail 306

365 Retail

NOVEMBER 8, 2022

Initially launched in 2006, the category offers a meticulous curation of art and design products from globally and locally renowned home and design retailers, including MOHD and DESIGN REPUBLIC. As part of the launch and for the first time, furniture will be available to purchase, unlocking a more complete lifestyle offering for customers.

Arts 72

Arts Accessories Fashion Online Retail 72

Retail TouchPoints

NOVEMBER 10, 2020

Using a customer experience automation solution to collect and analyze customer data as a way to predict likely returns based on the order’s characteristics (multiple sizes of the same black dress, for example) can also help you to plan and predict return volume.

Retail 290

Retail Shipping Costs Fulfillment Shipping 290

RTP blog

JULY 16, 2018

sales reports, return rates, merchandise quality, damages, etc.) — you have everything you need in order to drive operational efficiency and improve the customer experience. He also was founder of Demantra US, a leading global provider of demand-driven planning solutions, which was acquired by Oracle in 2006.

Retail 150

Retail Social Media Operations Clothing 150

Kissmetrics

JULY 12, 2021

AdRoll is helpful for retargeting customers through re-engagement on Facebook, Twitter, and the web. With cross-device and cross-platform retargeting capabilities as well as flexible segmentation, you can provide customized experiences that dramatically improve marketing efficiency.

Marketing 362

Marketing Payment Services Payments Events 362

Steve Dennis

JANUARY 26, 2019

Every year, for the better part of a decade, we have heard speakers talk about how the the channels are blurring, how we are moving to a mobile-first customer journey, how important it is to root out friction in the customer experience, how data must be leveraged to provide a more personalized experience and on and on.

Vend 98

Vend eCommerce Events Channel 98

Retail TouchPoints

JULY 13, 2022

He has also held senior positions at Oracle and was a founder and executive board member of Demantra, which was acquired by Oracle in 2006. Earlier, he was CEO of Profitect before its acquisition by Zebra Technologies in 2019.

Customer Experience 292

Customer Experience Customer Retail Operations 292

365 Retail

JULY 13, 2021

In 2006, the Office for National Statistics put online sales as a percentage of total retail sales at under 5% but now shows that figure has risen to just under 30% in April 2021. This problem has suddenly become real and the on/offline channel split looks like it will never return to the way it was.

Payment Services 52

Payment Services Travel Multichannel Mobile 52

GetElastic

DECEMBER 16, 2021

Using modern development building blocks in a true cloud platform provided by Commercetools, customers can deliver the best commerce experiences across every touchpoint on a large scale. Company Overview: Swell is a customizable headless ecommerce platform that supports unique business models and customer experiences.

Magento 113

Magento B2C Merchant Services B2B 113

Ecommerce Platforms

MAY 7, 2019

It launched in 2006, and to date, its users have sold over $82 billion worth of goods! This encourages web pages to load faster when customers access their site using a mobile device. Not only does this provide a better customer experience but it's also great for SEO.

Shopify 147

Shopify Shipping Costs eCommerce Merchant Services 147

Ecommerce Platforms

APRIL 5, 2019

The company’s key selling point is the ability to connect any customer with any seller, no matter where either the seller or buyer is located on the planet. When Adyen began in 2006, they set out to raise millions in funding via venture capital sources. So far, they’ve do an admirable job of accomplishing their mission.

Payment Services 134

Payment Services Merchant Services Payments POS 134

BigCommerce

JULY 19, 2018

Between 2006 and 2016, wine production jumped by nearly 25% , with 2016 production totaling over 800 million gallons. The design of your site should demonstrate your commitment to providing an exceptional shopping experience for every shopper — from wine novices to wine connoisseurs to non-wine drinkers shopping for a gift.

Shipping Costs 263

Shipping Costs Shipping eCommerce Merchant Services 263

eCommerceFuel

APRIL 28, 2021

Unlike physical businesses, an eCommerce store can modify its operations more easily to serve fluctuating customer demand. This situation happened to Odeo , a podcast platform that evolved when Apple’s iTunes launched in 2006. Getting information about an individual customer’s behavior is much easier with an online business.

Shipping Costs 56

Shipping Costs eCommerce Small Business Retail Payment Services 56

AcquireConvert

DECEMBER 4, 2022

Shopify started life in Ottawa in 2006. Shopify store pages load fast and the importance of this should not be underestimated as slow pages quickly kill the customer experience and damage performance in the search engines. Shopify vs Volusion: Background. Quick-loading pages. Nobody likes slow pages. Sell any type of product.

Volusion 36

Volusion Shopify Merchant Services Payment Services 36

AcquireConvert

SEPTEMBER 20, 2022

Shopify started in Canada in 2006 and BigCommerce in Australia in 2009. Both platforms can provide a great-looking store with a top-notch customer experience in tune with the type of brand you want to portray. Shopify vs BigCommerce: Market share. Whether you’re a startup, growing store or already well established .

BigCommerce 41

BigCommerce eCommerce Platforms Shopify Merchant Services 41

GetElastic

MARCH 14, 2022

Flashback to 2006 through 2011 when many D2C brands were first launching their websites. Most of these brands were selling rather simple products (t-shirts, sneakers) via desktop website only and didn’t have complex requirements for search, merchandising, payments, content-heavy experiences, and beyond. Why Does This All Matter?

Payment Services 78

Payment Services Multi-channel Payments Workshop 78

iVend

DECEMBER 9, 2019

The future for brick-and-mortar looked bleak as retailers began to loosen the reins and became lax on creating the type of customer experience that keeps shoppers coming back—but not anymore as 2020 brings a resurgence of brick-and-mortar retail, and it is in high-demand. Data will Drive Personalisation in the Customer Experience.

Retail 72

Retail X-cart Omnichannel Merchant Services 72

iVend

DECEMBER 9, 2019

The future for brick-and-mortar looked bleak as retailers began to loosen the reins and became lax on creating the type of customer experience that keeps shoppers coming back—but not anymore as 2020 brings a resurgence of brick-and-mortar retail, and it is in high-demand. Data will Drive Personalisation in the Customer Experience.

Retail 52

Retail X-cart Omnichannel Merchant Services 52

iVend

DECEMBER 9, 2019

The future for brick-and-mortar looked bleak as retailers began to loosen the reins and became lax on creating the type of customer experience that keeps shoppers coming back—but not anymore as 2020 brings a resurgence of brick-and-mortar retail, and it is in high-demand. Data will Drive Personalisation in the Customer Experience.

Retail 52

Retail X-cart Omnichannel Merchant Services 52

Ecommerce Platforms

MARCH 26, 2021

Launching in 2006, the service is almost as old as WordPress. There are various ways to work with Wix, from using drag-and-drop building technology, to customizing templates. Both Duda and Wix will allow you to design an online store that supports great customer experience.

Payment Services 104

Payment Services Shipping Costs SEO Live Chat 104

AcquireConvert

DECEMBER 11, 2022

Shopify, on the other hand, has focused on ecommerce stores since its inception in 2006. Slow page loading times will damage the customer experience and ultimately, kill your store. Multiple payment gateway options for customers. That’s all it does. Most are easy to install and many are free to use. Quick-loading pages.

Shopify 36

Shopify Merchant Services Payment Services eCommerce 36

Onilab User Guides

JANUARY 30, 2020

The Canadian company launched its product 2,5 years later, in June 2006, and then added the API and Shopify Apps in 2009. But with time they find out that their need for customization grows and it’s harder and harder to find a good fit for the store. Shopify: First Look. Shopify has been around since 2004. Shopify is huge.

Magento 52

Magento Shopify Shipping Costs Payment Services 52

AcquireConvert

NOVEMBER 3, 2021

Most readers will know a fair bit about Shopify , the Canadian company established in Ottawa in 2006. Engage customers with promotions (discount codes) and gift card management. Vast app ecosystem to improve the customer experience, marketing, store management, etc. Insight into store traffic to help grow your store.

Shopify 36

Shopify Merchant Services Shipping Costs Payment Services 36

ESW

MAY 7, 2019

Consumers expect a seamless customer experience along their entire purchase journeys. Your marketing team already knows the importance of customer experience and brand management — but how do those intangibles translate into a loyalty program? Consumers today are bombarded with loyalty program “white noise,” she says.

Customer Loyalty 113

Customer Loyalty Customer Shipping Costs Beauty and Health 113

BigCommerce

JULY 3, 2017

After the birth of my first child in 2006, I found another need: funny, cute t-shirts for kids and babies. Now, even though I am just one in a sea of thousands of others, we’ve been able to stay competitive by providing a fast turnaround, great customer service and staying ahead of the competition.

BigCommerce 209

BigCommerce Social Media Beauty and Health Shipping Costs 209

Kissmetrics

APRIL 30, 2018

Twitter is much different now than it was when it first debuted in 2006. For example, Wingstop uses a bot to accept orders from people who Tweet ‘@Wingstop #Order’: Now, that’s an example of optimal customer experience that doesn’t rely on a wing and a prayer.

Marketing 211

Marketing Social Media Information Customer 211