Retail TouchPoints

MARCH 25, 2024

This year, we’ll hear senior-level executives’ perspectives on how customer experiences are evolving as content, community and commerce converge. With an emphasis on customer experience, RICE has three tailored tracks to reflect the distinct interests and needs of its key audience members.

Retail 197

Retail Article Omnichannel Customer Experience 197

Retail TouchPoints

JANUARY 27, 2021

Founded in 2011, MeUndies initially stood out with its bold, colorful and pop culture-infused prints as it acquired a loyal customer base through social media. Expansion into brick-and-mortar: “For the consumer, the brick-and-mortar experience is the most complete manifestation of a brand’s personality,” Shokrian said. “It

Omnichannel 234

Omnichannel Social Media Subscription Apparel 234

Sailthru

NOVEMBER 5, 2018

In 2011, 35% of Americans reportedly owned a smartphone of some kind. For some organizations, mobile teams operate much like any other channel team. They have “their” data and work to keep other channel management teams up to speed on initiatives to find common ground and opportunities to integrate.

Retail 76

Retail Mobile Omnichannel Channel 76

Smile.io

FEBRUARY 1, 2023

With coils, curls, kinks, straight, straight natural, and straight coarse collections, Kinky Curly Yaki has their customers covered wherever they are on the texture spectrum. They also offer a ton of value-added content like tutorials and blogs to enhance the customer experience from pre-purchase all the way to post-purchase.

Food and Beverages 129

Food and Beverages Beauty and Health Gifts Accessories 129

Retail TouchPoints

AUGUST 29, 2023

And it’s a very large scale: on an annual basis, Verizon gets 48 million visits to its stores, 66 million visits to its call centers and engages in 22 million chats with customers, and the company employs 14,000 associates just in its retail channels. Our mission is to drive seamless omnichannel experiences.”

Payment Services 215

Payment Services Omnichannel POS Mobile 215

Payoneer

FEBRUARY 22, 2023

billion through 2011, and it has the potential to raise funds needed for infrastructure, given its strong economy and abundant oil revenues. To ensure that customers enjoy a hassle-free experience, multiple payment options should be made available to cater to different preferences. billion annually through 2021.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Retail TouchPoints

NOVEMBER 30, 2022

By thinking outside the box and investing in the right technology, brands can use pop-ups to experiment in ways that are impossible with traditional storefronts. That’s why retail designers spend millions to cultivate a shopping experience that channels novelty, surprise and delight. Pop-ups are Endlessly Customizable.

Mobile 241

Mobile Events Omnichannel Technology 241