BigCommerce

AUGUST 10, 2018

model to becoming truly omnichannel without the headaches of the buzzword. Outside of the B2B scope, the main purpose of this strategy is to build a brand with high customer lifetime value, i.e. a fantastic customer experience from awareness through retention. You’ll need a full funnel customer experience.

eCommerce 365

eCommerce WooCommerce BigCommerce Download 365

Sailthru

NOVEMBER 5, 2018

In 2011, 35% of Americans reportedly owned a smartphone of some kind. This makes it critical for retailers to leverage mobile not just to drive digital revenue, but also to support the broader omnichannel retail experience. Key tactic 2: Create a message center to promote omnichannel opportunities.

Retail 76

Retail Mobile Omnichannel Channel 76

Retail TouchPoints

AUGUST 29, 2023

Kelley Kurtzman “Customers have a very close relationship with their phone, so for over a decade we’ve worked to stitch together a personalized shopping experience,” said Kelley Kurtzman, Chief Sales Officer at Verizon in an interview with Retail TouchPoints. Our mission is to drive seamless omnichannel experiences.”

Payment Services 228

Payment Services Omnichannel POS Mobile 228

Smile.io

FEBRUARY 1, 2023

With coils, curls, kinks, straight, straight natural, and straight coarse collections, Kinky Curly Yaki has their customers covered wherever they are on the texture spectrum. They also offer a ton of value-added content like tutorials and blogs to enhance the customer experience from pre-purchase all the way to post-purchase.

Food and Beverages 128

Food and Beverages Beauty and Health Gifts Accessories 128

Demac Media

AUGUST 17, 2017

What does it take to run an omnichannel clothing company in the 2nd largest country in the world? Since 2011 we’ve partnered with Boathouse to bring their tens of thousands of SKUs online for consumers coast-to-coast – that’s 9,306 km (5,780 miles)! Discovering Hidden Revenue!

Clothing 40

Clothing Improvements Technology Omnichannel 40

Demac Media

JULY 7, 2017

In 2011 we partnered with Boathouse , Canada’s leading retailer of action brands like Volcom, Hurley, Billabong, Roxy, and more! So when they decided to build out a Magento store it didn’t clearly represent their brand or their in-store customer experience. If you build they will come… does not apply to eCommerce.

Magento 34

Magento Marketing Retail Apparel 34

Retail TouchPoints

NOVEMBER 30, 2022

For Nike, the temporary nature of pop-ups helped generate hype — customers knew the limited-edition products would be here today and gone tomorrow. At the same time, the experiences of retailers like Word Up Bookstore show how pop-ups can prove valuable for startup businesses.

Mobile 254

Mobile Events Omnichannel Technology 254

Payoneer

FEBRUARY 22, 2023

billion through 2011, and it has the potential to raise funds needed for infrastructure, given its strong economy and abundant oil revenues. To ensure that customers enjoy a hassle-free experience, multiple payment options should be made available to cater to different preferences. billion annually through 2021.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Demac Media

JULY 31, 2017

In 2011 we partnered with Boathouse , Canada’s leading retailer of action brands like Volcom, Hurley, Billabong, Roxy, and more! So when they decided to build out a Magento store it didn’t clearly represent their brand or their in-store customer experience. If you build they will come… does not apply to eCommerce.

Marketing 48

Marketing Magento PPC Apparel 48

Retail TouchPoints

JANUARY 21, 2021

Customer Experience: Chewy “innovated extensively” in order to adapt to consumer demand and broader market conditions. “We Enhancing its omnichannel capabilities and expanding its loyalty program have been key areas of emphasis for Walgreens, with a focus on providing a personalized and differentiated experience.

Beauty and Health 214

Beauty and Health Small Business Retail Operations Channel 214

Retail TouchPoints

APRIL 15, 2024

We started Untuckit online in 2011, but retail has really been the backbone of our company since 2015,” said Chris Riccobono, Founder and Executive Chairman of Untuckit in a statement. It’s a strategy we strongly believe in because customers love experiencing our products in person.

Shipping Costs 130

Shipping Costs Operations Shipping Shopify 130

RTP blog

FEBRUARY 1, 2019

But through engagement and encouragement, workplace culture becomes one of positivity, and so does the customer experience. Steven Kramer is CEO at WorkJam , with 20 years of executive leadership experience driving business results and developing disruptive technologies for the retail industry.

eCommerce 150

eCommerce Omnichannel B2B Improvements 150

GetElastic

MAY 14, 2019

Customer satisfaction is key to business growth, and it can be achieved by delivering what is promised and improved customer experience. Customer experience is slowly overtaking price and product as the basis on which customers decide to purchase. Develop an excellent content marketing strategy.

Management 140

Management eCommerce Social Media Payment Services 140

GetElastic

MARCH 14, 2022

Flashback to 2006 through 2011 when many D2C brands were first launching their websites. Most of these brands were selling rather simple products (t-shirts, sneakers) via desktop website only and didn’t have complex requirements for search, merchandising, payments, content-heavy experiences, and beyond. Necessity of social shopping.

Payment Services 78

Payment Services Multi-channel Payments Workshop 78

Smile.io

JANUARY 17, 2023

Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. When you operate in a competitive industry, the customer experience matters more than ever. Customers can track all of their progress in the app, making it a smooth customer experience while you’re on the go.

Customer Loyalty 62

Customer Loyalty Customer Subscription Omnichannel 62

GetElastic

AUGUST 25, 2021

Best Buy had made the decision back in 2011 to enable BOPIS (buy online, pick up in store) to help create a competitive differentiator. In B2C, retailers are well under way to modernizing their customer experiences by integrating online and offline channels – for example BOPIS is becoming almost common place even in niche retail markets.

Payments 148

Payments Payment Services eCommerce Multi-channel 148

Sailthru

FEBRUARY 27, 2018

With an average annual growth rate of 30% since it implemented its paywall in 2011, The New York Times is growing like a Silicon Valley behemoth. With a single platform, retailers will have access to each consumer touch point, which provides a foundation for personalization across the entire customer journey.

Omnichannel 60

Omnichannel Subscription Retail Mobile 60