Forrester eCommerce

AUGUST 14, 2020

CEOs who put off digital investments to focus on more pressing priorities may be wishing they heeded Forrester’s advice from 2013 and 2014. It’s no surprise that interest in digital has skyrocketed in a post-COVID-19 world. Some digital teams are scrambling to modernize experiences […].

Management 347

Management Customer 347

Retail TouchPoints

APRIL 12, 2023

Babcock joined the retailer in 2013 and most recently served as VP of Integrated Media, helping to launch Retail Media+.

Retail 354

Retail Improvements Channel Marketing 354

Forrester eCommerce

JUNE 22, 2020

Founded in 2013, CyberX has raised $48M in venture capital so this deal provides a good return to investors. Today, Microsoft announced that it has acquired Waltham, MA-based IoT and industrial control system (ICS) security vendor CyberX.

Management 330

Management Technology Operations Customer 330

Retail TouchPoints

OCTOBER 18, 2023

Prior to that she was EVP of Supply, North America at PVH from 2020 to 2021, building on an extensive tenure across several supply chain leadership roles for key businesses within the PVH portfolio, including Calvin Klein North America and The Underwear Group from 2013 to 2020.

Supplies 278

Supplies Operations Management Marketing 278

Retail TouchPoints

JUNE 20, 2023

where he served as President and CEO since 2013. Interim President and CEO Benno Dorer, who has served in this role since December 2022, will remain a VF Board member. Darrell joins from Logitech International S.A.,

Improvements 278

Improvements Management Consumer Marketing 278

Retail TouchPoints

MAY 4, 2022

The department store retailer has also partnered with Finish Line since 2013 in a relationship that saw the athletic goods retailer establish its own branded shop-in-shop locations inside Macy’s stores. Our partnership with ABG will expand our assortment and offer our customers high-quality styles from Reebok apparel in the U.S.,”

Apparel 304

Apparel Department Stores Management Customer 304

Retail TouchPoints

JULY 17, 2023

Founded in 2013, Wide Eyes is integrated with retailers in more than 100 countries and serves millions of unique users each day. The deal further expands Stylitics’ growing presence in Spain, which will allow it to expand service offerings with retail industry clients across the EU.

Fashion 241

Fashion Technology Retail Customer 241

Retail TouchPoints

DECEMBER 22, 2022

Prior to her role as President, Linnartz, who joined Marriott in 1997, held roles in sales, marketing and finance, rising to EVP and Global Chief Commercial Officer from 2013 to 2019 and serving as Group President of Consumer Operations, Technology and Emerging Businesses from 2020 to 2021.

Omnichannel 289

Omnichannel Operations Technology Customer Experience 289

BigCommerce

OCTOBER 2, 2019

At BigCommerce, we were ecstatic to receive the ISO/IEC 27001:2013 certification. However, unlike winning an Olympic gold medal in downhill…

BigCommerce 267

BigCommerce 267

Forrester eCommerce

JULY 9, 2019

Unfortunately, despite our consistent and transparent body of DX research dating back to 2013, there remains a […].

Customer 344

Customer 344

Forrester eCommerce

JANUARY 18, 2019

In a 2013 article in GQ, Netflix chief content officer Ted Sarandos laid out the then-nascent streaming company’s challenge: “The goal is to become HBO faster than HBO can become us.”

Article 320

Article B2C Marketing 320

Forrester eCommerce

FEBRUARY 3, 2020

Back in 2013, making sure that new hires had what they needed on their first day of work was basically a full–time […].

Management 275

Management Information Technology Operations 275

Retail TouchPoints

JANUARY 6, 2021

It is a logical step following the success of our long-term strategic relationship with AmerisourceBergen which has been a strong and trusted partner since 2013.”. “This deal will enable significant value creation for both companies and will generate new synergies in addition to those already captured.

Retail 306

Retail Supplies 306

Retail TouchPoints

OCTOBER 20, 2022

From 2013 to 2019, Krausz worked with Nutrisystem as the company’s EVP and Chief Marketing Officer. Krausz will report to CEO Rob DeMartini when she steps into the role on Nov. Krausz’s most recent experience was serving as the Chief Marketing Officer at digital health distribution platform HealthPlanOne , which she joined in August 2020.

Marketing 273

Marketing Management 273

Retail TouchPoints

MARCH 25, 2024

Leadership Changes Create ‘Clear Geographic Structure’ In order to better support its global growth ambitions, Starbucks has restructured its leadership team with a series of changes that will take effect April 1, 2024. These include: Michael Conway has been named as the company’s first-ever CEO of North America.

Merchant Services 263

Merchant Services Marketing Channel Management 263

Forrester eCommerce

NOVEMBER 3, 2019

Every year since 2013, event founder Alibaba has generated more online gross merchandise volume (GMV) than all US retailers put together have generated on Black Friday and Cyber Monday combined. 11.11 (AKA Singles’ Day), the world’s largest online shopping event, is entering a new decade this year. In 2018, Alibaba generated a staggering $30.8

Events 218

Events Retail Customer Experience B2C 218

RetailDive

DECEMBER 1, 2023

The brand, known for its beaded bracelets, will open its 11th store since launching in 2013.

108

108

Retail TouchPoints

MARCH 3, 2021

The investment builds on a 2013 commitment to invest $250 billion in products made, grown or assembled in the U.S. Walmart will invest $350 billion in U.S. manufacturing over the next 10 years, a move the retailer estimates will support the creation of more than 750,000 new American jobs.

Supplies 311

Supplies Other Customer Retail 311

Retail TouchPoints

DECEMBER 9, 2022

He also worked with measurement solutions provider Spirent Communications for nine years , serving as the company’s CEO from 2008 to 2013. Prior to his work with Zebra, Burns served as CEO of network services company Embrane, which was acquired by Cisco in 2015.

Technology 214

Technology Supplies Mobile Operations 214

Retail TouchPoints

NOVEMBER 25, 2020

Prior to filling the top role at Madewell, Wadle was President of the J.Crew brand from 2013 to 2017. Most recently, Wadle was President and CEO of Madewell , where she was instrumental in transforming the brand from a startup division to a high-growth industry leader.

Operations 285

Operations Management Retail Other 285

RetailDive

JULY 24, 2023

Since 2013, Adidas’ net sales have grown by less than $5 billion as it struggles to keep pace with the broader market. Could a new CEO and a clean slate reverse those trends?

Retail 98

Retail Marketing 98

Retail TouchPoints

DECEMBER 9, 2022

He also has held top positions at Clorox, including COO from January 2013 through November 2014 and as CEO from November 2014 to September 2020. He replaces retiring Chairman, President and CEO Steve Rendle and will hold the role while VF searches for a permanent successor.

Consumer 162

Consumer Marketing Customer Retail 162

Retail TouchPoints

JULY 12, 2022

In 2013, prior to his appointment as CEO, Vasos served as COO. Current COO Jeffery Owen, a 30-year Dollar General veteran, has been named as Vasos’ successor. Vasos joined Dollar General in 2008 as the company’s EVP, Division President and CMO.

Operations 288

Operations Management Improvements Retail 288

Retail TouchPoints

DECEMBER 12, 2022

Many traditional retailers spent years trying to fight Amazon’s dominance, including Staples, which went so far as to remove Amazon lockers from its stores and offer a price-match guarantee back in 2013.

eCommerce 203

eCommerce Supplies Retail Consumer 203

Retail TouchPoints

JUNE 29, 2021

Launched by twin brothers Alex and Mike Faherty in 2013, the premium “surf hippie” lifestyle brand currently operates 25 stores and sells into 300 specialty outlets.

Omnichannel 195

Omnichannel POS Fulfillment Operations 195

Retail TouchPoints

JUNE 16, 2021

Conway has been with Starbucks since 2013 as head of Channel Development. He has been with the company since 2002 and has led Starbucks International since 2006. The retailer also promoted Michael Conway to Group President, International and Channel Development. and Canada.

Channel 195

Channel Retail Marketing Operations 195

Retail TouchPoints

SEPTEMBER 29, 2022

Knix was founded in 2013 on the premise that the foundationwear category should include leakproof underwear and apparel such as activewear as it attempted to dispel stigmas related to women’s bodies.

Apparel 182

Apparel Operations Consumer Customer 182

Retail TouchPoints

FEBRUARY 27, 2024

Some cases in point include: In 2013, Target experienced a data breach where hackers accessed their customer credit card information by exploiting a weakness in the HVAC system’s network connection.

Payment Services 278

Payment Services Retail POS Operations 278

Retail TouchPoints

APRIL 20, 2021

From 2013 to 2017, he also chaired the Financial Executives Council of the National Retail Federation. Prior to joining BJ’s, Eddy served multinational manufacturing, technology, retail and consumer products companies as a member of the audit and business advisory practice of PwC.

Technology 234

Technology Retail Consumer Marketing 234

Retail TouchPoints

OCTOBER 6, 2021

The ecommerce marketplace accelerator, founded in 2013 , has more than 900 employees and clients including Panasonic , Pandora , Black Diamond , Skullcandy , KONG and Sorel. Pattern has received $225 million as a minority investment from Knox Lane.

eCommerce 264

eCommerce Fulfillment eCommerce Marketing Management 264

Forrester eCommerce

AUGUST 23, 2019

The transaction is a reacquisition of software development assets that VMware spun out into a separate company in 2013 after struggling to integrate them into its primary data center management […].

Management 194

Management Operations 194

Retail TouchPoints

MARCH 8, 2024

Since its inception in 2013, Thrive Causemetics has generated nearly $1 billion in revenue and donated $135 million in products to more than 500 charities. RTP: When you started building Thrive back in 2013, both clean beauty and cause-based brands were much less common.

Beauty and Health 264

Beauty and Health Games Consumer Travel 264

Retail TouchPoints

APRIL 16, 2021

“In 2013, I launched Beautycounter with the simple mission to get safer products into the hands of everyone,” said Gregg Renfrew, Founder and CEO of Beautycounter in a statement. The brand also is known for its advocacy, passing nine pieces of legislation to advance personal care product safety in the U.S.

Omnichannel 258

Omnichannel Consumer Retail 258

Forrester eCommerce

MAY 15, 2018

We introduced the MMSI in 2013 to help companies assess whether an audience is ready to engage with them on mobile. Marketers and product strategists have used Forrester’s Mobile Mind Shift Index (MMSI) for years to understand their audiences and inform their mobile strategy.

Mobile 186

Mobile Information Marketing Customer 186

TradeGecko

APRIL 14, 2020

As a matter of fact, Apple’s Supply Chain has led Gartner's Supply Chain Top 25 list since 2013. But few people know that the way Apple handles inventory is also a factor that led to success.

Supplies 156

Supplies Management 156

Retail TouchPoints

FEBRUARY 19, 2021

Amazon has acquired Selz , an Australia-based company launched in 2013 that helps small businesses build out their ecommerce capabilities. While Amazon has yet to speak publicly about the acquisition, Selz CEO and Founder Martin Rushe made a short statement on the company’s blog a month ago. “We

Shopify 219

Shopify eCommerce Article Blog 219

Retail TouchPoints

JULY 5, 2022

In March, year-over-year ecommerce sales actually declined for the first time since 2013. Mastercard’s May 2022 SpendingPulse report found that ecommerce grew 2.2% during the month compared to 13.4% in-store growth. As a result, Amazon may be seeking to right-size its warehouse capacity.

eCommerce 305

eCommerce Fulfillment Operations Customer Experience 305