Sophisticated Online, Internet, And Mobile Banking Solutions Help Banks Differentiate And Contain Costs

Forrester Omnichannel

The bank I mainly use for my daily banking needs does not offer that many examples of great customer experiences. The two reasons why my family continues to use that bank are the high number of ATMs in the area where we live and a very customer-oriented branch advisor.

Predictive Analytics Transforms Inventory Management in Retail


Originally Published on PA Times. Every retailer wishes to have the right product at the right place at the right time. In order to achieve this there is a lot of thought put into inventory management, allocation, and replenishment processes.

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Top 10 Reasons how Tumblr can help in Ecommerce Blogging


When it comes to tracing out a social blogging platform and reaching out to the people in the best possible way, Tumblr will have a number of thumbs-up. The popularity of Tumblr made Yahoo to acquire it for a whopping $1.1 billion. It has been six years that Tumblr has been soaring in popularity and it has emerged as a hybrid platform which can be said to be a mix of WordPress, Pinterest and Twitter. Appealing to the Youth.

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Podcast: Leveraging Analytics For Omni-Channel Success


Integrated Solutions speaks with Mark Krupnik, CEO of Retalon, a company that provides retail predictive analytics solutions, about how retailers can leverage analytics to help with their omnichannel initiatives, including best practices you can apply today. Play Podcast: (11:45 Min). Listen on Integrated Solutions for Retailers online magazine.).

Follett Perfects Planning in a Volatile Sales Environment


June 2013 Integrated Solutions For Retailers. Click Here to view the original article from the Integrated Solutions for Retailers Magazine. Follett Perfects Planning In A Volatile Sales Environment. By Matt Pillar. A new software implementation is helping the world’s largest college bookstore operator to reduce out-of-stocks and to manage unique demand stimuli. As college bookstores go, Follett Higher Education Group is the big man on campus.

We Have Just Come out of Stealth-mode

Dynamic Yield

Tel Aviv, April 10, 2013 – Dynamic Yield, a developer of real-time audience personalization software that increases revenue yield and key engagement metrics for online publishers and […]. Dynamic Yield Secures $2M in Series A Funding Led by Bessemer Venture Partners. The New York Times Company and Innovation Endeavors Also Invest in Website Yield Optimization Company.


Netflix Has Become HBO

Forrester eCommerce

In a 2013 article in GQ, Netflix chief content officer Ted Sarandos laid out the then-nascent streaming company’s challenge: “The goal is to become HBO faster than HBO can become us.”

“Crap” Content Continues To Describe B2B Marketing – Don’t Let It Describe Yours

Forrester eCommerce

In 2013, Doug Kessler and the crew at Velocity Partners published “Crap: the single biggest threat to B2B content marketing” – a work of thought leadership genius that I still tell marketers to read today. In just 50 PowerPoint slides, Velocity Partners explains why the current deluge of marketing “content” won’t serve buyers and what […]. B2B marketing buyer engagement content marketing B2B B2B Marketing content strategy

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Forrester’s Mobile Mind Shift Index Monitors An Evolving Preference For Mobile

Forrester eCommerce

We introduced the MMSI in 2013 to help companies assess whether an audience is ready to engage with them on mobile. Marketers and product strategists have used Forrester’s Mobile Mind Shift Index (MMSI) for years to understand their audiences and inform their mobile strategy.

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How Employee Engagement Leads to Customer Loyalty

Editor’s Note: This post was originally published in April 2013 and was updated for accuracy and comprehensiveness on February 9, 2018. Commerce Tips

Kentucky Fried Chicken for Christmas? Why You’ll Eat KFC in Japan


In 2012 and 2013, passengers leaving Japan on selected flights to the U.S. A group of visitors during the holiday season in the 1970s discovered that finding turkey in Japan was extremely difficult. Instead, they opted for a fried chicken Christmas dinner.

How to Think About SEO


That worked really well between 2010 and 2013. From 2013 to 2017, if you created tons of text-based content, got a few social shares, and picked up a few natural backlinks you could dominate Google. Don’t you hate how it takes forever to get results when it comes to SEO?

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Lower Turnover Begins With A Culture Of Engagement

Retail TouchPoints

hybris Software was purchased by SAP in 2013. By Steven Kramer, WorkJam Effective communication is the cornerstone of any successful relationship, working or otherwise. Unfortunately, only half of retailers have a direct line of communication to their frontline employees.

5 Secondary Benefits of Customer Loyalty

Editor’s Note: This post was originally published on February 22, 2013 and was updated for accuracy and comprehensiveness on August 25, 2017. When a professional sports team drafts an athlete, many things are taken into consideration. Stats like the number of goals the player has scored or the number of points they have amassed are all closely scrutinized to determine if the player should be chosen or not. Commerce Tips Reward Program Strategy

Daily Dose of iQ: Macy's Aims to Offer In-Store Pickup of Online Purchases at 500 Stores By Year-End


Tom Ryan of Forbes reported yesterday (April 3) that Macy's is planning to expand its in-store pickup program from 292 stores to 500 by the close of 2013 as part of its "omnichannel" push. Wireless Trends Mobile Industry Macy's Customer Experience e-Commerce

Getting To Grips With ‘PIN On Mobile’ Versus ‘PIN On Glass’

Retail TouchPoints

Prior to joining the MYPINPAD team in 2013, Poole was Managing Director at mPOS technology company, Miura, founded to reshape electronic payments and where he oversaw the commercial success of the company for three years. By David Poole, MYPINPAD Consumers are carrying less cash than ever before. This poses a challenge for the five million small merchants in the UK that are still unable to accept card payments.

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A ‘Wellness Plan’ For SMB Retailers

Retail TouchPoints

Card losses have increased 18% every year since 2013 [xi] Cybercriminals have shifted from targeting big box retailers to SMBs [xii] 11.8

Complying with FDA UDI Requirements | Salsify


The seven-year schedule laid out in the agency's original 2013 rule will conclude with deadlines in 2018 and 2020 that apply to devices judged to pose the smallest medical risks The staged rollout of the Food and Drug Administration's Unique Device Identification (UDI) system is well underway.


The Empowered Marketer: Marketing to Everyone with a Mouth


He actually got into ecommerce via a creative Kickstarter back in 2013. When a digital native brand makes the move from Instagram ads to TV ads, it’s a milestone of mainstream success.

The 8 Must-Follow Business Principles That Drove 832% Growth and $5M in Revenue


But it did happen between 2013 and 2015 –– when our business was growing 832%. In 2013, Google released Hummingbird, the single largest change to Google’s search algorithm in 12 years. But in 2013, it was incredibly needed because the results Google kept showing weren’t any good at all.

How a $1,000,000 Loss Turned into a $22,000,000 Gain


In 2013, that’s exactly what happened to me and my brothers’ business, Dazadi. And losing a million of our own hard earned money in 2013 was one of our biggest. That brings us to 2013 –– when we lost a million dollars from our bottom line.

Highlights from Web Summit

Ecommerce Platforms

Highlights from Web Summit 2013. The next Web Summit conference is months away (November 6-9, 2017), so we’d thought we’d take you down memory lane and go over some of the highlights of one of the largest and fastest-growing technology conferences in the world.

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The Empowered Marketer: Winning with Subscription Box Marketing


He started the company back in 2013 and as CEO, quickly turned Boxycharm into a multi-million dollar company by offering full-size beauty products in a box. The popularity of subscription boxes isn’t slowing down. There are boxes for everything from foods to wines to clothes to makeup.

How E-Commerce Retailers Are Winning With Agility

Retail TouchPoints

Kirsch founded the company in November 2013, together with CTO Robin Müller and COO Matthias Wilrich, with a vision to revolutionize the retail industry. By Roman Kirsch, Lesara Fast fashion has been dealt a blow by the rise of trendy online retailers.

Writing Content That Is Too In-Depth Is Like Throwing Money Out the Window


So, on January 24, 2013, I released my first in-depth guide. Now let’s look at the traffic stats for January 2013 when I published the guide. You’ve heard people telling you that you need to write in-depth content because that’s what Google wants.

Win Millennials’ Hearts: 6 Things Retailers Can Learn From Glossier

Retail TouchPoints

By Klaudia Tirico, Features Editor We’ve written endless stories about successful and innovative retail companies disrupting the industry here at Retail TouchPoints. Yet in my humble opinion, none of them quite compare to the cult-favorite beauty brand Glossier.

Checkout-less Shopping: Faster Payments, Smarter Customer Data


As early as 2013, Walmart’s wholesale division, Sam’s Club already had a “Scan and Go” app that let customers scan product barcodes and then pay at a special fast lane. A bad checkout experience can lead to an abandoned cart and a tarnished brand image.

Checkout-less Shopping: Faster Payments, Smarter Customer Data


As early as 2013, Walmart’s wholesale division, Sam’s Club already had a “Scan and Go” app that let customers scan product barcodes and then pay at a special fast lane. A bad checkout experience can lead to an abandoned cart and a tarnished brand image.

Sears: The world’s slowest liquidation sale picks up the pace

Steve Dennis

The Lampert Delusion might be a good name for a Robert Ludlum novel. Unfortunately it is more apropos of the apparent strategy Sears Holdings’ principal shareholder and CEO is employing to try to save the flailing retail chain.

The Complete List: All 49+ Global Marketplaces


TMall Global was launched back in 2013. Figuring out where to go may not be as easy as buying a plane ticket on Kayak. However, we have aggregated a complete list of all global marketplaces as of 2017, by region and country. Top Grossing Asia-Pacific Marketplaces by Country. China.

Digital Assistants and the Rise of Voice Search: News Updates


Google Express started as a shopping service in 2013; it originally featured couriers who would shop and then deliver items to your door within hours.

Report: Inflow eCommerce Best-in-Class Research Study 2018

Inflow Insights

Both for Desktop: And Mobile: We first made our Best In Class list in 2013, and have updated it every year since.

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How To Sell Auto Parts Online


For example; for a 2013 BMW 3 Series there are 128 trim variations to choose from. Whether your customers are auto repair professionals, hobbyists, or complete novices trying a bit of DIY, auto parts purchases are always driven by need.

How Voice Apps will Change E-Commerce Forever


Back in 2013, Google’s spoken word accuracy was below 80%. Marketers say that in order to anticipate what the customer wants, you have to know what they’re thinking. With voice apps becoming more and more commonplace — now the customer can actually tell you.

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