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8 Amazing Omnichannel Experience Examples from the World's Top Brands

GetElastic

An omnichannel approach enables businesses to deliver consistent, frictionless, and more convenient user experiences by interconnecting every customer touchpoint. Where omnichannel differs from a multi-channel approach, is that with a multi-channel approach, each touchpoint is launched, managed, and optimized in silos.

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Brands Need a Dedicated Balance Sheet for Customer Health

Retail TouchPoints

Today’s customer is omnichannel, mobile, and has begun to lean more heavily than ever on the availability of digital and online shopping options. For today’s B2C brands, nothing happens outside the context of the customer. The health of a company’s relationship with these individuals transcends the store, the channel and the product.

Customer 296
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7 Powerful Enterprise E-Commerce Platforms for Retail Businesses

Fabric

For omnichannel retailers, these cutting-edge solutions can help to deliver seamless shopping across various channels and improve the overall customer experience. It provides a comprehensive set of features, including AI-powered personalization, omnichannel capabilities, and extensive developer tools.

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Ecommerce Statistics

Ecommerce Platforms

B2B ecommerce sales are expected to outgrow B2C sales, reaching 6.7 U.S.ecommerce sales reached $396 billion in 2016 and are predicted to grow to a massive 684 billion by 2020. SearchEngineland, 2016). Techcrunch,2016). E-Consultancy,2016). Statista,2016). Mashable,2016). EMarketer,2016).

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How Ecommerce Made in North America is Set to Shake Up Lifestyle Fashion in Asia Pacific

GetElastic

Emerging online markets such as China and India have had double-digit growth rates in ecommerce apparel sales ( Asia Pacific B2C Ecommerce Report, 2016 ). More than 60% said they would be investing more in omnichannel integration, ecommerce and digital marketing.

eCommerce 113
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The Role of WordPress Ecommerce in the Coming Content and Commerce Era

BigCommerce

model to becoming truly omnichannel without the headaches of the buzzword. Download this guide to learn how top brands tackle: Direct-to-Consumer & B2C Implementations. 2016: The Big Mistake Is Realized. EDD began converting back to custom tables in 2016 and has largely completed that journey. Download Your Guide.

eCommerce 365
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7 B2B Ecommerce Trends + 13 B2B Brands Changing How Businesses Buy

BigCommerce

Like B2C, B2B businesses know the importance of offering a multi-channel experience to drive sales. The most successful B2B sellers now use consumer-based technology to provide B2C-like shopping experiences to their B2B customers. Integrate Your Systems for Multi-channel Selling. Avoid the Doom Loop and Go Mobile Already!

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