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Holiday 2020: Why Target Soared While Nordstrom Faltered

Retail TouchPoints

Additional results for the 2020 holiday season are coming in, and the outlook is rosy despite the unprecedented challenges: Adobe Analytics pegged year-over-year online shopping growth at 32.2% , totaling $188.2 Sheldon noted that late-season shipping delays further discouraged December sales. billion , while the NRF measured 8.3%

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Retail Sales Grew 3% Over Extended Holiday Purchase Period — And the Season Isn’t Over Yet

Retail TouchPoints

Preliminary holiday 2020 results have proven unsurprising so far: analysts expect modest year-over-year growth fueled by a massive increase in ecommerce activity across a longer-than-usual season. 24, 2020), or 2.4% However, the larger story of holiday 2020 is still being written. 3 shopping day in 2019. 11 through Dec.

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Kroger Introduces Paid Loyalty Program Offering Faster Delivery Times

Retail TouchPoints

The retailer is hoping that members will see the fuel incentives as valuable at a time of rising gas prices. New members also will receive a one-time welcome kit worth more than $100 to offset the first year’s cost. Kroger has been bolstering its omnichannel operations in recent months.

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Holiday Season 2020 Will be Different. Here’s How

lateshipment

But first… Let’s look at some highlights of the 2019 holiday season. Highlights of the 2019 holiday season. In 2019, holiday sales were up 4.1% The mindset of consumers during the 2019 season was geared toward keeping themselves entertained. Holiday season 2020 from a consumer standpoint. Retail’s new normal.

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Brooklinen Plans to Operate up to 30 Physical Stores by Late 2024

Retail TouchPoints

” Brooklinen’s brick-and-mortar expansion was previously announced after the company raised $50 million in March 2020. The retailer already does business in Canada, but opening a dedicated warehouse in the country will reduce shipping costs and allow for expedited delivery options. ” .

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Salesforce’s Top 5 Predictions for Holiday 2022

Retail TouchPoints

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. In the first quarter, the average selling price (ASP) increased by 11% in the U.S. Shoppers will Buy Even Earlier to Avoid Price Hikes. Loyalty Shifts to Value.

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The Looming Spike In Returns Abuse

Retail TouchPoints

From reduced margin percentages on items to increased labor costs due to restocking, returns can add myriad logistical expenses as retailers try to salvage some value from the item. According to the National Retail Federation (NRF), returns abuse typically costs U.S. Fraudsters Abusing Merchant Policies.