Retail TouchPoints

NOVEMBER 16, 2023

Recently, many have committed to clean eating and, as a result, the demand for organic food has more than doubled over the last 10 years, with sales reaching $62 billion in 2020. She brings more than 20 years of B2C and B2B branding and marketing experience across a variety of industries — from retail to rockets.

Retail 275

Retail B2C B2B Other 275

Kibo

AUGUST 18, 2022

Impacts of the recession on DTC brands and B2C retailers. This, combined with the continued expansion of eCommerce as a percentage of total retail sales, suggests the dramatic gains of 2020 have been consolidated. . Traditional B2C retailers should redouble their investment in digital transformation. eCommerce growth was 6.7

Technology 62

Technology B2C Retail eCommerce Technology 62

Kibo

FEBRUARY 28, 2022

According to data from Earnest Research, November sales were up 9% versus 2020. The global eCommerce market more than doubled from 2015 to 2020, 8% to 18% respectively, according to data from CBRE. This gave the retail behemoth an advantage over (most) eCommerce-only retailers since their stores doubled as fulfillment centers.

Merchant Services 62

Merchant Services Payment Services Order Fulfillment Retail 62

Kibo

SEPTEMBER 6, 2022

In 2020, Gartner noted the need for online businesses to move to a more modular model of organizing their tech stack. You can opt for a B2B or B2C version of the platform, upgrade your order management and point of sale capabilities, or take a more modular approach to the construction of your platform according to your needs. .

Payment Services 71

Payment Services eCommerce B2C Technology 71

Retail TouchPoints

JUNE 7, 2023

In this final installment of our Stimulate Retail series, we’ll explore ways businesses, whether B2C or B2B, can fill the sensory void online with new technologies capable of transferring the sensations consumers have interacting with brands in real life into the digital world. 74% of U.S. Online sales reached $4.9

Technology 276

Technology Retail Customer Experience Presentation 276

Ecommerce Platforms

JANUARY 4, 2019

For instance, chatbots can fulfill a number of customer service needs, from answering questions about a product to discussing a complaint. Who said ecommerce was only for B2C brands? trillion by 2020. AI assistants can handle a number of tasks typically assigned to a human, such as managing inventory or handling inquiries.

eCommerce 223

eCommerce Payment Services B2B BigCommerce 223

365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. over the six weeks of Christmas 2020, the worst-ever outcome. As a consequence, primarily brick-and-mortar retailers suffered an average fall in sales of 12.7%

eCommerce 96

eCommerce Payment Services Merchant Services eCommerce Platforms 96

GetElastic

APRIL 11, 2023

billion in financing has been obtained for headless commerce in 2020 and 2021 alone. These technologies can also automate back-end processes like inventory management and order fulfillment. Headless commerce has quickly gained widespread popularity among brands looking for more flexibility and agility in their eCommerce operations.

Payment Services 147

Payment Services Payments Social Media Mobile 147

iVend

MARCH 20, 2020

iVend for Magento quickly facilitates online sales with an integration to Magento Commerce so you can be up and running in as little as three days with a B2C eCommerce platform integrated to iVend Retail. iVend Mobile POS license subscriptions will be free until June 1st, 2020.

Technology 94

Technology Retail Magento POS 94

365 Retail

SEPTEMBER 24, 2023

Founded in 2003, Siteimprove leads in four major enterprise G2 categories and is actively involved with major accessibility groups, including the International Association of Accessibility Professionals (IAAP), the Worldwide Web Consortium (W3C), and the European Commission’s Horizon 2020 Program.

eCommerce 67

eCommerce Multi-channel B2B eCommerce Platforms 67

BigCommerce

OCTOBER 26, 2017

200%+ Increase in Cross-Border Revenue by 2020. And, this type of cross-border commerce is projected to grow at twice the pace of domestic ecommerce –– growing 25% annually through 2020. With 2020 right around the corner, brands looking to optimize on the international potential need to act –– fast. Get it now.

Shipping Costs 218

Shipping Costs Merchant Services Electronics Mobile 218

Kibo

JANUARY 28, 2021

The accelerated online shopping of 2020 is here to stay, but that doesn’t mean the pace of growth will stay the same. Or worse, many brands with closed storefronts suddenly had BOPIS as their only option, but didn’t provide enough information to consumers to deliver a truly good fulfillment experience.

Customer 62

Customer Retail Omnichannel B2B 62

Kibo

SEPTEMBER 22, 2021

In 2020, online spending represented over 21% of total retail sales —that’s more than $861 billion dollars spent online, up 44% compared with 2019—an astonishing shift. increase this year versus 2020, although this still represents the strongest growth since 2011.

eCommerce 62

eCommerce Recommendation Technology Fulfillment 62

Kibo

JULY 24, 2020

Look for platforms that offer built-in order management for order accuracy and fast fulfillment at the scale and depth that you need. Managing all of this while keeping the wheels turning requires robust admin tools that offer multi-layered B2B and B2C management. Kibo eCommerce is built with personalization at its core. Click Here.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

iVend

MARCH 20, 2020

iVend for Magento quickly facilitates online sales with an integration to Magento Commerce so you can be up and running in as little as three days with a B2C eCommerce platform integrated to iVend Retail. iVend Mobile POS license subscriptions will be free until June 1st, 2020.

Technology 52

Technology Retail Magento POS 52

iVend

MARCH 20, 2020

iVend for Magento quickly facilitates online sales with an integration to Magento Commerce so you can be up and running in as little as three days with a B2C eCommerce platform integrated to iVend Retail. iVend Mobile POS license subscriptions will be free until June 1st, 2020.

Technology 52

Technology Retail Magento POS 52

Inflow Insights

OCTOBER 14, 2021

Editor’s note: This blog was originally published in 2020. While live chat is important for B2C eCommerce stores, it may be even more important for B2B buyers — because they tend to have very specific and varying questions about their orders. Make sure your B2B eCommerce website is up to B2C standards.

B2B 107

B2B eCommerce Marketing eCommerce Marketing 107

Kibo

APRIL 26, 2022

Shoppers migrated online in droves in 2020, with eCommerce sales up nearly 32% from 2019 per data from Digital Commerce 360. Adding new fulfillment and payment options, expanding to new channels like mobile, and scaling these services quickly means you can keep up with customer expectations and stay competitive.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

ChannelAdvisor

JUNE 14, 2017

Well, Gateway is the e-commerce industry conference that’s geared to help brands and retailers tap into the China opportunity: a $900 billion market that’s expected to reach $158 billion by 2020. Reaching Chinese online shoppers can be simple. Start the process of selling in China today!

eCommerce 56

eCommerce Merchant Services Jewelry B2C 56

Inflow Insights

APRIL 3, 2020

These three digital marketing practices are important for B2C buyers, and today’s online B2B buyers expect a shopping experience that is similar to B2C. By September 2020 , Google will make mobile-first indexing the default for all websites. It’s important for both B2B and B2C eCommerce businesses.

B2B 78

B2B eCommerce Marketing eCommerce Marketing 78

Omnisend

DECEMBER 15, 2020

A study conducted by Walker, an experience management company, shows that by the end of 2020, customer experience will overtake price and product as the key brand differentiator. How to Start with Omnichannel Support. This way you can gather relevant data about your customer and refer to it to gain context before the next interaction.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

BigCommerce

MARCH 31, 2017

trillion by 2020. Many online brands are both B2B and B2C –– and even use their same homepage for each audience, segmenting into customer groups for individual merchant accounts. Assurant launched a business-to-employee ecommerce site with BigCommerce, saw incredible growth and then used that same site to sell B2B and B2C.

B2B 402

B2B eCommerce B2C Merchant Services 402

GetElastic

JANUARY 13, 2019

This kind of personalization can have real benefits to a company’s bottom line, with Gartner predicting that by 2020 , smart personalization engines used to recognize customer intent will enable digital businesses to increase their profits by up to 15%. Take an open systems approach.

Customer Experience 150

Customer Experience Customer Multichannel Social Media 150

Kibo

APRIL 12, 2022

In September 2020, about six months after the pandemic drove people into their homes and forced mandatory shutdowns across the globe, Whole Foods opened its first online-only store. . Some are former brick-and-mortar retail locations now shuttered to the public and converted into fulfillment centers. in 2021 versus 2020. .

Fulfillment 62

Fulfillment Order Fulfillment Shipping Costs Multi-channel 62

Retail TouchPoints

DECEMBER 29, 2021

of its total revenue in 2020. L’Oréal utilised TikTok with the hashtag #LetsFaceIt challenge to destigmatise mask wearing and garnered nearly 17 billion video views , becoming one of TikTok’s best-performing campaigns of 2020. Therefore, it’s key that brands apply learnings from D2C brands to their overall strategies.

Social Media 304

Social Media Beauty and Health B2C Subscription 304

ESW

JUNE 27, 2018

Cross-border eCommerce is taking over as the key growth engine to B2C trade, with a compound annual growth rate of 29.3 percent from 2014 to 2020, according to Accenture. Orders should ship from fulfillment centers accurately and in a timely fashion, and returns should be handled just as seamlessly. Fortunately, the annual?

eCommerce 60

eCommerce Merchant Services Shipping Costs Operations 60

Ecommerce Platforms

JANUARY 12, 2021

The platform lets you manage your order fulfillment across multiple channels. Here are some numbers to guide you: As of February of 2020, 20.2% The pros of using the NetSuite retail platform include: It supports multiple business models (B2C, B2B, or D2C) on one system. Order Management. of online shoppers in the U.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

BigCommerce

FEBRUARY 13, 2018

Globally, ecommerce growth projections are also on an upward trajectory: They show that retail sales may exceed $4.058 trillion by as soon as 2020. Most businesses with an ecommerce presence use an ecommerce store and/or an ecommerce platform to conduct both online marketing and sales activities and to oversee logistics and fulfillment.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Kibo

NOVEMBER 1, 2021

It represents the new normal in how B2B and B2C consumers research, purchase, and acquire products. Worldwide, ecommerce purchases grew by nearly 30% in 2020, with different behaviors emerging based on product availability, new purchase triggers, and environmental factors like virus outbreaks and mandatory shutdowns.

Omnichannel 114

Omnichannel Management Multichannel B2C 114

Kibo

JANUARY 18, 2023

5 Critical Values From Distributed Order Management in an Omnichannel World As retailers struggle with inventory visibility and fulfillment efficiency, OMS has quickly become the core system needed to successfully run a commerce business. increase from 2020. Fulfillment optimization in modern OMS solutions. billion in 2027.

Fulfillment 62

Fulfillment Supplies Shipping Costs B2B 62

Kibo

JUNE 4, 2020

That’s why we are so excited to announce that Kibo has been named a Strong Performer in the recent Forrester Wave™: B2C Ecommerce Suites, Q2 2020. Download The Forrester Wave™: B2C Ecommerce Suites, Q2 2020. Download The Forrester Wave™: B2C Ecommerce Suites, Q2 2020. Prioritize Business User Experience.

eCommerce 62

eCommerce Merchant Services B2C Download 62

Kibo

MAY 5, 2021

In August 2020, McKinsey reported that the pandemic significantly impacted consumer shopping behavior. Cloud Commerce Streamlines Order Management and Fulfillment. Cloud commerce enables retailers with multiple locations to streamline order management and fulfillment , opening up inventory across multiple locations.

Technology 62

Technology eCommerce Fulfillment Omnichannel 62

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. trillion was spent globally on marketplaces in 2021, and two-thirds of B2C ecommerce sales now happen on marketplaces. A whopping $3.23

Payment Services 245

Payment Services Merchant Services Omnichannel Consumer 245

Ecommerce Platforms

AUGUST 18, 2020

Whether you use this solution as a B2B ecommerce platform service, or a tool for B2C selling, you can expect to enjoy a host of amazing features. Both of the premium and pro plans come with all the features on the Business package, including integration with QuickBooks online, and eBay, email support, order fulfillment tools and so much more.

Shipping Costs 104

Shipping Costs Payment Services Multi-channel B2B 104

Kibo

NOVEMBER 5, 2021

Ecommerce order management systems (OMS) enable retailers to manage the back-end process of online order fulfillment from the moment of purchase through product delivery. A modern OMS helps retailers manage inventory in real time, coordinate multichannel sales, initiate fulfillment tasks, routes, print shipping labels, and handle returns.

Management 62

Management Payment Services eCommerce Shipping Costs 62

GetElastic

SEPTEMBER 23, 2021

Since the acquisition of Moltin’s technology in January 2020, Elastic Path Commerce Cloud still has a gap to fill to achieve feature parity with Elastic Path Commerce, and has not migrated many customers from Elastic Path Commerce”. We see this momentum as a clear sign of our execution and growth trajectory.

B2B 148

B2B Omnichannel Management Recommendation 148

Retail TouchPoints

DECEMBER 9, 2022

I had been at the heart of the digitization in the B2C space, but hadn’t seen it in B2B , [where] there was a clear white space,” she said in an interview with Retail TouchPoints. Just ask Century 21 , which filed for bankruptcy in 2020.

Shipping Costs 193

Shipping Costs Beauty and Health eCommerce B2B 193