365 Retail

JANUARY 31, 2022

Whilst adding a raft of new logos in H2 2021 to the roster of brands and retailers already working with MoEngage, including Nestlé, Travelodge and Deutsche Telekom, it was also able to maintain customer retention globally of 97%. With the accelerated and sustained demand for ecommerce, with global digital retail sales surging 25.7%

Customer Retention 52

Customer Retention Mobile Technology Games 52

Omnisend

DECEMBER 15, 2020

Proper implementation of an omnichannel customer support strategy has a significant impact on a company’s revenue and can bring with it other benefits and advantages, including: Faster resolution of customer cases. Reducing agents’ time handling customer requests. Higher customer satisfaction rates.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

Omnisend

APRIL 26, 2021

According to the Ecommerce Statistics Report 2020 , the COVID-19 pandemic has played a huge role in accelerating the trend toward shopping online. In 2020, the furniture industry grew to $115.2 Use Marketing Automation to Create a Personalized Customer Experience. The key to personalization is the effective use of customer data.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Omnisend

JUNE 15, 2021

Doing so creates a lifelong customer that engages with and purchases from you over and over again. This is the role that customer lifecycle management plays in ecommerce—creating brand loyalty while establishing and skyrocketing customer retention. Retention marketing is useful during each stage of the lifecycle.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Events 52

Omnisend

MARCH 16, 2021

Ecommerce product recommendations aren’t an exact science, but with customer data, you can come close. Think about the different stages of your customers’ journey: what recommendation will be the most relevant to your customer at that moment in time? How to Use Product Recommendations on Your Ecommerce Site.

Recommendation 158

Recommendation Accessories eCommerce Shipping Costs 158

Retail TouchPoints

DECEMBER 17, 2021

Customer data is centralized so that agents can resolve issues faster and more efficiently, customers can move seamlessly between communication without having to repeat information, and with everything in one spot you’re able to integrate existing or new tech much more easily. The benefits of going omnichannel? Aberdeen Group ).

Omnichannel 305

Omnichannel Multichannel Multi-channel Customer Retention 305

Korona

AUGUST 26, 2022

From Q1 of 2020 to Q4 of 2021, the amount of marijuana flower sold grew from $48 million to $223 million. . Utilize your point of sale data to implement targeted text message campaigns, loyalty programs that keep your clientele coming back, and promotional emails around holidays and birthdays. Last year, Michigan did $1.4

POS 59

POS Point of Sale Operations Social Media 59

GetElastic

APRIL 28, 2022

According to Swirl , from 2015 to 2020, revenue from online video commerce went from $3.5 Omnichannel Shopping Leading to Better Customer Retention. According to Omnisend , “customer retention rates are 90% higher for omnichannel versus single channel.” Social and Live Commerce for Expanded Shopping Experiences.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

lateshipment

MARCH 26, 2020

All you need to do to enjoy this feature is to connect your eCommerce store or CRM platform to our interface, and relevant customer data will be populated within our interface. Customer loyalty is valuable for businesses. Studies show increasing customer retention rates by just 5% can increase your profits by more than 25%.

Management 208

Management Shipping Costs Shipping Merchant Services 208

RetailMinded

FEBRUARY 8, 2023

Using their customer Sonos as an example, John continues to explain the benefits of automated technology. “In In March of 2020, 90% of Sonos’ business shutdown, almost overnight, as a result of the pandemic, closing brick-and-mortar retailers across the country. Plus, don’t overlook inventory.

Technology 98

Technology Merchant Services Retail Shipping Costs 98

Omnisend

APRIL 20, 2021

This is where mobile commerce (or m-commerce) helps in aligning you and your customers in a single frame. Due to the pandemic, mobile shopping has now become the new norm—in 2020, mobile commerce increased by a whopping 30% compared to 2019. of the global population purchased something via mobile devices in the last quarters of 2020.

Mobile 78

Mobile Payment Services Omnichannel Social Media 78

ROI Revolution

AUGUST 5, 2021

Published March 12, 2020. Visa found that 53% of consumers were spending more in June 2021 than in June 2020. Apparel and restaurants also saw notable growth last month over 2020, with sales increasing 62.9% After surging nearly 34% in 2020 due to the pandemic, ecommerce retail sales are expected to grow a more modest 13.7%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Published March 12, 2020. billion in sales compared to $9 billion in 2020. Retail sales as a whole still saw significant yearly growth on Black Friday according to data from Mastercard SpendingPulse. In-store sales were up nearly 43% over Black Friday 2020, with department stores up 86.4%. Updated December 2, 2021.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

Published March 12, 2020. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. in 2020 and are expected to surge another 28.8% in Q2 2020. in 2021 over 2020 and approach $87 billion by 2022.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Published March 12, 2020. After surging nearly 34% in 2020 due to the pandemic, ecommerce retail sales are expected to grow a more modest 13.7% Amazon sales surpassed $96 billion in 2020, with the ecommerce giant expanding its fulfillment by 50% in response to COVID-19. in 2020 and are expected to surge another 28.8%

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

Published March 12, 2020. growth over 2020. Where 2020 was ecommerce’s year to shine, nonecommerce sales took the crown last year. in 2020, in-person sales grew 15.4% 47% of shoppers plan to shop in-store this holiday season, up from 39% in 2020. since June 2020. Updated January 5, 2022. Sensormatic).

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Published March 12, 2020. million in holiday sales in 2020, an 32.5% from April to May 2020 and 37.4% for May to June 2020. Bed Bath & Beyond, Ashley Furniture Homestores, IKEA, and Williams-Sonoma were the leading US furniture & home goods retailers in 2020. billion in 2020. of the total $206.8

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Published March 12, 2020. Consumer electronics is the fastest-growing digital ad spend category, seeing 18% growth in 2020. The consumer electronics industry actually saw a negative growth rate in 2020 with a loss of 2.2%, but that’s expected to bump up again by 4.3% growth estimate from August 2020. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Published March 12, 2020. to approach $53 million in 2020 – an unprecedented $6.6 In 2020, consumers spent $115 billion on furniture & bedding, adding up to a modest 0.6% The electronics sector is one of the many industries that witnessed significant growth online in 2020, with ecommerce up across the board due to COVID-19.

eCommerce 78

eCommerce Social Media Payment Services Payments 78