2021 Consumer Guidelines Omnichannel 
Retail TouchPoints
APRIL 13, 2021
The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.
Retail TouchPoints
JUNE 14, 2021
The RTP editorial team has partnered extensively with retailX on developing the content, themes and sessions for the in-person event, which will be held August 24-25, 2021, at McCormick Place in Chicago. Day two will feature a keynote by Geronimo Chala, Chief Client Officer at Rebag. Vitamin Shoppe; Bite; and Be Rooted.
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Retail TouchPoints
OCTOBER 19, 2022
It’s clear that there is a consumer-driven need for more flexible finance and smarter buying power. . This trend follows changes in the retail sector, which has recently seen a shift toward an omnichannel approach and subsequent changes in how consumers spend. What Increased Regulation will Mean for Consumers and Retailers.
Retail TouchPoints
MARCH 31, 2021
Nowhere is that more true than the retail market, which has seen a fundamental shift among consumers in the wake of the pandemic. The pandemic has transformed how consumers behave by accelerating their embrace of digital commerce, and the changes are likely to prove permanent, according to businesses studying and adapting to the changes.
Retail TouchPoints
FEBRUARY 23, 2022
In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. From early 2020 to mid-2021, the percentage of retail chains offering curbside pickup surged from a miniscule 7% to a staggering 51%.
Retail TouchPoints
DECEMBER 8, 2020
These shoppers were omnichannel-aligned even before the lockdowns hit, and American Eagle built on this foundation to help online sales reach 45% of its total in 2020. Craig Brommers: American Eagle’s Gen Z consumers have always been digitally connected, so ecommerce has always been a focus for the brand.
Retail TouchPoints
JANUARY 11, 2022
But ongoing pressure from consumers, employees and even regulators has forced businesses — especially retailers — to reprioritize sustainability along with broader corporate social responsibility (CSR) strategies. Consumer Demands Accelerate Sustainability Priorities. of purchases.
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