Smile.io

MARCH 8, 2024

billion in 2023. Tech has developed in nearly every area, from call center systems technology to more sophisticated mobile devices.   Advertising revenue from TikTok was expected to rise by 55% in 2023. More than 88% of global mobile phone users use social media platforms. Billion in 2023.

Social Media 70

Social Media Customer Loyalty Customer Retention eCommerce 70

Ecommerce Platforms

MARCH 14, 2023

The digital and mobile software applications available from Evercommerce are specifically well-suited to an environment of digital transformation, where customers are looking for more convenient and tech-first approaches to services and sales. There’s also integrated payment processing and a mobile app for offline jobs.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Omnisend

OCTOBER 4, 2023

Cancellation confirmation emails can persuade customers to complete their purchase after all. This retains customer interest while increasing the value of the order. Get consumer insights. Include a survey to find out why customers canceled their orders. Optimize your email for mobile. Manage expectations.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

Korona

JANUARY 30, 2023

With in-person shopping having become much safer than mid-pandemic, most consumers have made their way back to physical stores. Customer preferences shift, technologies advance, and shopping patterns evolve. Read on for more details regarding these noteworthy retail trends for 2023.

Small Business Retail 59

Small Business Retail Payment Services Shipping Costs Retail 59

365 Retail

DECEMBER 13, 2023

This, combined with consumers’ rising expectations, places huge pressure on retailers to implement AI and enhance the overall shopping experience, to maintain a competitive edge. This is having a significant positive impact in helping connect consumers to the products they love and we know this growth will continue.

Retail 63

Retail Gifts Shipping Costs Customer Loyalty 63

RetailMinded

FEBRUARY 20, 2023

Contactless shopping, delivery, and curbside pickup — once a public health necessity — have now turned into conveniences many consumers regularly expect. Our tips for retail marketing will help you level up in 2023 for better sales and happier customers. This is just one of the many ways shopping has evolved. Nearly 80% of U.S.

Small Business Retail 52

Small Business Retail Social Media Marketing Retail 52

RetailMinded

NOVEMBER 8, 2022

With these advances, grocery retailers can choose from a range of self-service shopping tools that promise to remove friction, keep losses down, and even boost income per cart and customer loyalty. Unlike scanner apps, smart carts reduce friction by removing the need for consumers to scan by hand. . The App Approach.

Payment Services 97

Payment Services Customer Loyalty Download Technology 97

Sailthru

JUNE 23, 2023

Millennial Consumer Trends Index 2023 explores some of the major shifts that are in play. Email remains one of the most effective and efficient ways to personalize a customer journey. Millennials are the first generation whose lives revolve around the near-constant use of their mobile phones. Sailthru by Marigold’s U.S.

Marketing 78

Marketing Social Media Customer Loyalty Banking 78

UpSellIt

JULY 13, 2023

It seeks to bridge the gap between online and offline purchasing by establishing a cohesive experience between physical stores, websites, mobile apps, social media platforms and more. This concept provides a consistent brand experience across different channels, allowing customers to interact with your brand in the most convenient way.

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

GetElastic

AUGUST 18, 2021

B2B companies are implementing new strategies to adapt to a changing market and take advantage of a growing online customer base, characterized by rising mobile usage, new expectations for personalization and self-service, and increasing demand for digital connectivity.

B2B 145

B2B eCommerce Payment Services Marketing 145

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 75

Customer Loyalty Customer Jewelry Social Media 75

ESW

JUNE 6, 2023

Here’s how multiple ecommerce payment options can benefit brands, how to choose the right payments and the various payments favoured by today’s consumers. The Benefits of Offering Multiple Ecommerce Payment Options Offering multiple online payment methods benefits customers and brands. Traditional credit and debit cards.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

Smile.io

MARCH 13, 2023

The iconic brand has revolutionized the coffee industry and changed the way everyone consumes coffee. They have been doing things differently ever since, including customer loyalty. Starbucks Rewards is often regarded as one of the best retail loyalty programs in existence and one of the most engaged among its members.

Payment Services 82

Payment Services Payments Mobile Omnichannel 82

Smile.io

MARCH 21, 2023

These days, customized experiences are more important than ever. So if you overlook personalization, you’re likely missing out on potential sales and customer loyalty. Dynamic Yield informs that the English football club improved its mobile homepage conversions by 40% thanks to mobile web customization.

eCommerce 67

eCommerce Shopping Carts Customer Loyalty Recommendation 67

lateshipment

AUGUST 31, 2023

59% of US consumers planning to shop online this year, and 63% of consumers are planning to spend more money shopping compared to the 2022 holiday season. JustUno ] It’s important that e-commerce businesses brace themselves to handle the holiday rush and keep up with the evolving consumer trends. But, let’s face it.

Consumer 130

Consumer eCommerce Social Media Payment Services 130

GetElastic

DECEMBER 9, 2020

The COVID-19 pandemic has drastically changed consumer buying behaviors and accelerated the evolution of and shift to digital commerce for businesses globally. Mobile self-checkout and curbside pickup are just a couple of examples of recent contactless shopping trends that have become the norm. Enterprise Marketplaces.

Payment Services 113

Payment Services Payments B2B B2C 113

Smile.io

JULY 7, 2023

🤝 Your online brand community has the potential to increase customer retention, which is about keeping loyal customers, as opposed to recruiting new ones. Customer loyalty follows if you’re continuing to meet customers’ expectations. Blog Jonathan Roque 4.

Customer Retention 83

Customer Retention Blog Customer Experience Jewelry 83

Kibo

JUNE 18, 2014

How Retailers Are Increasing Foot Traffic in an Omni-Channel Retail World Given the accelerating pace of technology innovation, consumers have more purchasing options than ever before — in-store, online, mobile, overnight shipping and ship-from-store, to name a few.

Channel 62

Channel Retail B2B B2C 62

Algopix

JULY 26, 2023

Furthermore, advancements in mobile technology have enabled consumers to make purchases on-the-go, further boosting eCommerce sales. Shopping cart solutions facilitate the online purchase process by allowing customers to add products to their cart, review items, and proceed to checkout securely. What are Shopping Cart Solutions?

Shopping Carts 125

Shopping Carts Payment Services 3dcart eCommerce Platforms 125

Kibo

JULY 2, 2014

High on the list was a poor mobile shopping experience. Consumers expect to enjoy a frictionless journey via any connected device. Lower shipping costs and faster delivery times lead to higher conversion rates. Yep, no surprise there.) Other causes for abandonment? Fail to deliver, and you’ll lose that sale.

Shipping Costs 62

Shipping Costs B2C B2B Shopping Carts 62

Payoneer

FEBRUARY 22, 2023

Nigeria’s ecommerce market is rapidly growing and is projected to generate a revenue of US$7,627 million by the end of 2023, making it the 39th largest ecommerce market globally. With a compound annual growth rate of 11.3% (2023-2027), the market is expected to reach a volume of US$11,707 million by 2027.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

365 Retail

MARCH 27, 2024

Mobile commerce is an essential part of today’s digital economy as consumers are increasingly using smartphones and tablets to discover new products. As of Q4 2023, over half of global website traffic originates from mobile devices. And M-commerce retail sales are set to exceed £100 billion in 2025.

Mobile 58

Mobile Omnichannel Order Fulfillment Customer Experience 58

Kibo

JUNE 6, 2014

With real-time inventory visibility, you can spend less time worrying about stock-out scenarios, and more time focusing on your customers. And if a consumer is unable to purchase a desired item online, you can easily direct them to the nearest local store that has the item in stock. Happy customers, healthy revenue.

Improvements 62

Improvements B2B B2C Webinar 62

Kibo

JULY 9, 2014

Why Smart Shoppers Love Your Website, But Hate Your Dealer Locator Chances are, if you’re reading this blog post, you’re a savvy consumer. And I’ll bet my afternoon chips that you’re among the 52% of US consumers who prefer to purchase products directly from a manufacturer’s website (Price Waterhouse Cooper).

B2C 62

B2C B2B Shipping Costs Webinar 62

Retail TouchPoints

JANUARY 5, 2024

When retailers invest correctly, logistics presents the opportunity for not only hard cost savings but long-term value creation as organizations find innovative ways to deliver products into the hands of consumers. We hadn’t quite recognized their strategic potential to drive customer loyalty and influence shopping decisions.

eCommerce 257

eCommerce Fulfillment Supplies Operations 257

Retail TouchPoints

APRIL 17, 2023

As prices rise with inflation and consumers become more selective about where they shop, grocers have much to learn from specialty brands’ experiential retail success. The challenge now is to create an environment that improves customer loyalty, increases basket size and encourages brand advocacy.

Specialty Retailers 248

Specialty Retailers Payment Services Retail Outdoor 248

Fabric

SEPTEMBER 5, 2023

In 2022, Statista reported that nearly two-thirds of US millennial consumers chose curbside pickup for their online purchases. The company announced plans to enhance the service by rolling out Returns with Drive Up to nearly 2,000 stores nationwide by the end of summer 2023. If you’re ready to learn more, let’s get started.

Fulfillment 130

Fulfillment Omnichannel Merchant Services eCommerce 130

Retalon

AUGUST 14, 2023

Customers expect seamless integrated shopping experiences across channels – online, mobile, in-store, etc. An omnichannel retail strategy is key for retailers to effectively meet rising customer demands in 2023 and beyond. As consumer behaviors and expectations rapidly evolve, these systems cannot keep pace.

Omnichannel 41

Omnichannel Retail Multi-channel Payment Services 41

Retalon

AUGUST 14, 2023

An omnichannel strategy provides customers with a unified shopping experience across all channels, whether online, mobile, or brick-and-mortar. High-revenue retailers need to meet these expectations to retain large customer bases and protect market share. Let’s dive in! What is an Omnichannel Ecommerce Strategy?

Omnichannel 41

Omnichannel eCommerce Channel Customer Experience 41

ESW

SEPTEMBER 29, 2023

Consumers have shifted from shopping primarily in-store to now using a mix of online, mobile and brick-and-mortar channels. To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Because customers demand it. In 2023, that percentage jumped to 50%. “As

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Retalon

AUGUST 14, 2023

With pricing intelligence, retailers have real-time visibility into customer reactions to prices across channels. This is crucial in today’s omnichannel retail environment, where customers expect seamless experiences whether shopping online, in-store or on mobile. Siloed pricing simply won’t cut it anymore.

Retail 41

Retail Omnichannel Channel Games 41

Retail TouchPoints

SEPTEMBER 3, 2021

However, the relationship between the customer experience and the marketing teams is often disconnected. This disconnect can be particularly harmful, as Forrester’s research shows that today’s consumers do not differentiate between the brand experience and the customer experience. Customer Priorities and Touch Points.

Marketing 305

Marketing Customer Social Media Customer Experience 305

Fabric

AUGUST 8, 2023

However, while global e-commerce sales are growing at an accelerated pace, the traditional approach to order management has not kept up with the evolving needs and expectations of modern customers. from 2023 to 2027 , with India leading the pack at 14% and the U.S. fabric OMS fabric OMS is built with the enterprise customer in mind.

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

Smile.io

SEPTEMBER 1, 2023

Improve your Customer Churn Rate with outstanding customer experience The key to improving your customer churn rate is to provide an outstanding customer experience. It’s estimated that 61% of consumers say they will switch to a competitor after one bad customer experience.

Customer Retention 69

Customer Retention Mobile Improvements Customer Experience 69

Kibo

JULY 28, 2014

How Mobile is Transforming the Retail Landscape We’ve all heard the hype about anytime, anywhere shopping. Mobile commerce is transforming the retail landscape – changing the way consumers connect with the products they love. Fifty-three percent of retailers listed mobile as one of their top initiatives this year.

Mobile 62

Mobile B2C B2B Retail 62

GetElastic

FEBRUARY 14, 2023

Try Before You Buy Becoming increasingly popular for e-commerce merchants, “Try Before You Buy” helps overcome the objection many online customers have to not being able to touch and try on products before purchasing. Gift With Purchase Consumers love a free gift, and this gives them just that. Read Gartner® Predicts 2023 16.

Shipping Costs 78

Shipping Costs Customer Social Media Retail 78

Ecommerce Platforms

OCTOBER 24, 2022

With email marketing, companies can capture the attention of their target audience, nurture leads into dedicated customers, and boost average order value. Plus, email is a relatively low-cost way to connect with consumers from a range of backgrounds. Business to Consumer email marketing is a commonplace practice in today’s world.

Marketing 196

Marketing B2B B2C Mobile 196