Remove 2023 Remove Customer Experience Remove Operations Remove Order Fulfillment
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Hy-Vee Integrates Instacart Fulfillment Capabilities for Delivery

Retail TouchPoints

Hy-Vee will leverage Instacart ’s Fulfillment as a Service (FaaS) to integrate same-day delivery fulfillment capabilities into its owned and operated websites and apps. New York City’s Fairway Market partnered with Instacart in December 2023 , joining Kroger , Aldi and Walmart.

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Why Scaling Delivery Operations Goes Beyond Adding Drivers

Retail TouchPoints

Forrester reports that by 2023, ecommerce will drive two-thirds of retail growth. This surging demand has exposed fulfilment inefficiencies and sent retailers scrambling to power their delivery operations. The heaviest investment will take place in order fulfillment, such as last-mile delivery.

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9 Crucial Headless Commerce Trends to Watch In 2023

GetElastic

This strategy offers companies greater adaptability and authority over their customers’ online shopping experiences, which is crucial in today's fast-changing digital environment. This approach also enables businesses to provide a more seamless and consistent experience across multiple channels, from desktop to mobile to social media.

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eBay to Fortify its Collectibles Business With $295M TCGplayer Acquisition

Retail TouchPoints

TCGplayer, which employs more than 600 people, will operate its TCGplayer Marketplace and Authentication Center autonomously following the acquisition, providing eBay with omnichannel capabilities including order fulfillment and cart optimization. The deal is expected to be completed by Q1 2023.

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The History, Present, & Future of AI (Artificial Intelligence) and eCommerce

Groove

Today, businesses have access to advanced AI tools and technologies that empower them to streamline operations, personalize customer experiences, and drive growth. The 2023 State of eCommerce AI In recent years, we have witnessed significant advancements in artificial intelligence (AI) technology.

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Never Miss a Sale

Fabric Blog

fabric’s Order Fulfillment Logic automates distributed order management for omnichannel retailers Our next-generation real-time order fulfillment logic is now generally available in fabric OMS. It helps minimize fulfillment lead times and maximize customer satisfaction with minimal effort.

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Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs

lateshipment

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. 76% of customers say that an unacceptable customer experience would affect their decision to order from the company again.