Retail TouchPoints

NOVEMBER 13, 2023

One aspect of this expanded growth story is Brooklinen’s growing store count: the company has nine to date, with plans to “thoughtfully grow” its fleet by the end of 2024. Amazon net revenue has grown 29% year-over-year, and the company has used the marketplace as a key customer acquisition channel.

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Retail TouchPoints

JUNE 3, 2024

JD Sports will implement the AI Search solution from Algolia as it seeks to modernize its online presence and stores based on an omnichannel, composable approach. Adoption of the solution complements the retailer’s rebranding as simply JD. In April 2024 JD Sports beefed up its U.S. The retailer had entered the U.S.

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Retail TouchPoints

JANUARY 9, 2024

in 2024, lower than India, China, Germany and Brazil. Diversifying advertising budgets with omnichannel media, like digital audio, will help advertisers reach unique and performative audiences at scale, with mere clicks of a button. This way buyers can choose what media channels perform best. ad spending to increase 5.1%

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Retail Omnichannel Channel Mobile 287

Retail TouchPoints

MARCH 13, 2024

The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities — online retail, discount/club, automotive and grocery. Full-service restaurants are trailing their limited-service peers.

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Multi-channel Payment Services Consumer Automotive 263

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Navigating this shifting terrain requires a tailored approach rather than a universal solution for future-proofing retail businesses.

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Payment Services Retail Supplies Omnichannel 98

Retail TouchPoints

JANUARY 11, 2024

Generative AI has put the retail industry at yet another inflection point. 2023 was a period of experimentation for retailers, and many thoroughly assessed where this new technology could have the biggest impact. But for many retailers the question remains, “Where can this new technology best help my organization now?”

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Retail eCommerce Technology Social Media 274

Retail TouchPoints

NOVEMBER 7, 2023

WHP’s global strategy for Express includes a full omnichannel launch beginning in 2024, with the opening of flagship stores and ecommerce channels featuring men’s and women’s apparel plus categories including footwear, intimates and accessories. The company also plans for shop-in-shop experiences in Mexico and Indonesia.

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Toys Retail Accessories Apparel 263

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

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Shipping Costs Improvements Live Chat Retail 260

Retail TouchPoints

JANUARY 23, 2024

Over five days and a growing portfolio of on- and off-site events, the National Retail Federation brought together more than 40,000 attendees and 1,000+ exhibitors in NYC. It was the growth of what we first called multi-channel, which then became omnichannel, and then we saw the growth of the brands born on the internet.”

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ACH Multi-channel Technology Customer Retention 283

Dynamic Action

DECEMBER 15, 2023

Summary In the evolving retail landscape, developing a strategic omnichannel approach is crucial to remain competitive. 81% of consumers expect brand consistency across channels, underscoring the pivotal role of omnichannel experiences in retail.

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Omnichannel Retail Social Media Demo 62

Retail TouchPoints

JANUARY 8, 2024

Ever since a bold, mob-style group ransacked a California Nordstrom , we’ve seen increasing news of retail theft and loss. We’ve also witnessed an increase in retail earnings reports that cite shrink and organized retail crime (ORC) as the cause for reduced profitability compared to previous quarters. Similarly, 57.8%

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Recommendation Omnichannel Shipping Costs eCommerce 260

Retail TouchPoints

JANUARY 31, 2024

As a result, brands and retailers have had to up their game for their omnichannel strategies to ensure they have the new features and functionality that consumers require to find the best products at the best price. The 2024 Connected Retail Report includes a survey of 1,012 U.S.

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Shipping Costs Consumer Mobile Channel 263

RetailMinded

APRIL 3, 2024

For indie retailers, following changes in the world of retail is important. Plus, the numbers are on their side: global retail online sales reached 5.8 In 2024, two critical factors will demand your attention: Consumer Privacy Rights Act (CPRA) and operational efficiency. What are strategies for CPRA compliance?

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Payment Services Retail Mobile Payments Operations 52

SheerID

MARCH 14, 2024

Boost sales & loyalty with an Omnichannel Rewards Strategy. Learn to offer exclusive discounts across multiple channels, engage communities & stand out.

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Omnichannel Channel Customer Loyalty Blog 88

365 Retail

APRIL 10, 2024

The Retail Technology Show (RTS) has announced a series of special events, new for 2024. For the first time the RTS will be offering up a London Store Tour, exclusively for brands and retailers attending the show. To sign up, retailers register by contacting: chloe.webber@buyingtime.co.uk.

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Events Technology Retail Omnichannel 52

Pivotree Blog

JANUARY 31, 2024

With 40,000 attendees, 6,200 brands, and more than 1,000 other exhibitors, NRF 2024 – Retail’s Big Show took the industry by storm, and the dust has all but settled. Why has omnichannel retail grown in relevance? Here are some highlights from the groundbreaking event.

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Retail TouchPoints

MAY 3, 2023

Continuing an ecommerce-focused growth strategy that launched when Francesca’s went private early in 2021, the retailer has purchased California-based wardrobe essentials brand Richer Poorer. This will deliver increased operational efficiencies, accelerate our omnichannel capabilities and open new revenue streams.” million.

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Apparel Omnichannel Operations Channel 274

365 Retail

MARCH 4, 2024

Sitoo , a leading could-native Point of Sale (POS) and Unified Commerce Platform, has been recognised in the 2024 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS for Tier 2 Retailers. Sitoo helps global fashion and lifestyle retailers create positive shopping experiences every time and everywhere.

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POS Marketing Retail Sporting Goods 52

Omnisend

DECEMBER 14, 2023

Reading Time: 9 minutes Many marketers believe that multichannel selling is only for big retailers and that small retailers can’t afford it. Selling on multiple channels need not cost a fortune if you do it right. Invest in an SEO-friendly website and optimize your checkout process to make it a profitable sales channel.

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Multichannel Social Media Payment Services Shipping Costs 78

Retail TouchPoints

FEBRUARY 25, 2022

In today’s world brands need to be omnipresent, having digital footprints across several channels. A recent study found that 68% of Gen Z shoppers planned to use non-traditional channels for Black Friday and Christmas shopping, with Instagram (47%) taking the lead as a holiday shopping platform. Retailers Going Live.

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Social Media Retail Events Channel 304

Retail TouchPoints

AUGUST 17, 2022

While many brands and retailers are focusing on engaging Gen Z, Gen Alpha is slowly creeping into the picture. Gen Alpha — consumers born after 2010 — have grown up immersed in technology. families say their children under 12 influence family purchasing decisions, according to the National Retail Federation.

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Social Media Omnichannel Apparel Consumer 276

Retail TouchPoints

FEBRUARY 27, 2024

billion in 2024. However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. We could be better served by store-within-store concepts and help curate collections within traditional retailers.

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Food and Beverages Fulfillment Omnichannel Specialty Retailers 263

Retail TouchPoints

MARCH 13, 2023

Allbirds is planning to overhaul its strategy after a weak Q4 2022 that resulted in the retailer’s first-ever quarterly revenue drop. The retailer still achieved 7% revenue growth for 2022 as a whole, but a poor holiday season resulted in a 13% revenue drop during Q4.

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Retail TouchPoints

JUNE 27, 2023

“The debate is over — retail media is now almost universally recognized as one of the most effective methods of commerce marketing,” declared The Mars Agency in its third annual Retail Media Report Card. If retail media is indeed past the initial phase of proving its worth, then the logical next question is: Where does it go from here?

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Retail White Paper Customer Experience Marketing 263

Smile.io

MAY 15, 2024

In 2024, global retail ecommerce sales are expected to reach $6.3 of all retail purchases.     Consider these scalability factors when choosing an ecommerce platform: Omnichannel compatibility —As ecommerce stores scale, new sales channels emerge. trillion U.S. dollars and account for 20.1%

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Payment Services Merchant Services eCommerce Payments 53

Fabric

DECEMBER 15, 2023

Welcome to our recap of fabric’s recent LinkedIn Live event, where Jon Reily, Bounteous’ SVP of Commerce & Loyalty, joined Lori Howitt, fabric’s Senior Solutions Consultant, to discuss how retailers can meet the needs of customers in this age of instant gratification. 5 Key Takeaways 1.

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eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Retail TouchPoints

MAY 11, 2023

The downsizing is expected to deliver approximately $7 million in annualized selling, general, and administrative expense (SG&A) savings compared to 2022 costs, with the full year impact being felt in 2024. This is the latest step in the retailer’s efforts to save $15 million to $20 million in annualized SG&A costs.

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Omnichannel Channel Operations Improvements 285

Retail TouchPoints

NOVEMBER 6, 2023

store in September — the first step in a much larger global vision that extends into 2024. On-Trend Styles: “Delivering on-trend fashion continues to be the cornerstone of our business and the focus of our strategy for the holiday season and through 2024,” Dres explained.

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Fashion Omnichannel Operations Consumer 262

Retail TouchPoints

JANUARY 2, 2024

Mango reaffirmed its focus on physical retail in its 2024-2026 Strategy — a broad vision and roadmap for growth that includes a refined value proposition, digital expansion plans, executive leadership updates and more. In 2022, 36% of its business came from online channels. through 2026.

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Fashion Events eCommerce Channel 261

Pivotree Blog

JANUARY 11, 2024

Experts in digital commerce, supply chain and data management demonstrate their award-winning technologies, paving the way for retail success in 2024 TORONTO–(BUSINESS WIRE)– Pivotree Inc. Pivotree Control Tower is a dynamic SaaS-based solution designed to help retailers gain control over commerce complexity.

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Fulfillment B2B Supplies B2C 52

Retail TouchPoints

APRIL 26, 2024

Known widely as one of the first subscription boxes to make a splash in the retail market, BarkBox has become just one piece of a much larger organization. Bark stands for creating magical experiences and exceptional products and services for dogs and their people,” McDonnell said in an interview with Retail TouchPoints.

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Toys Social Media Subscription Consumer 276

Retail TouchPoints

NOVEMBER 3, 2023

Both of Schultz’s previous periods as CEO marked significant growth for the coffee retailer, and this third time around was no different. The company expects to further grow global comps and revenue in fiscal 2024 to the tune of 10% to 12% , and 5% to 7%, respectively. in fiscal 2024, with an ultimate long-term goal of 20,000 U.S.

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Retail TouchPoints

JANUARY 9, 2024

15, 2024, when Christopher Metz, who most recently served as CEO of Vista Outdoor Inc., Merris noted in an episode of the Retail Remix podcast that the company was doubling down on its partnerships with retailers like Ace Hardware , Dick’s Sporting Goods and Lowe’s. will take over. year over year.

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Outdoor Sporting Goods Consumer Channel 287

Bamboo Rose

JANUARY 18, 2024

Bamboo Rose Blog | NRF 2024 – 8 Key Takeaways & Themes Shaping the Future of Retail Despite the freezing temperatures in New York City during NRF 2024 – Retail’s Big Show , the event was a hotbed of activity and excitement. Attendees braved the cold weather to gather at the Jacob K.

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Retail Supplies eCommerce Events 26

365 Retail

JANUARY 18, 2024

Asda has today announced the appointment of SMG as its new Retail Media Network (RMN) partner. SMG will manage the retail media planning and retail media operations functions of Asda business. We have ambitious growth plans and are investing in creating a market leading retail media network. Image Credit: Asda With 19.7M

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Retail Omnichannel Technology Customer Data 62

Retail TouchPoints

DECEMBER 15, 2023

Healthcare has been deemed the new battleground for retailers — from behemoths like Walmart and Amazon to traditional drugstore players like CVS and Walgreens. Now, Chewy is embracing the “medtail movement” by opening its first veterinary practices under the brand name “Chewy Vet Care.”

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Fulfillment Customer Channel Operations 275

ROI Revolution

DECEMBER 8, 2022

But now, the great D2C shift to retail is upon us. Direct to consumer retail is the new path forward for many D2C brands looking to improve customer acquisition costs and avoid supply chain woes. Growth is expected to hover around 16-17% each year through 2024. In 2024, D2C sales are expected to grow 15.9%

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Shipping Costs eCommerce Retail Shipping 78