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Deloitte Shares Loyalty Trends and Best Practices for 2024

Retail TouchPoints

Bobby Stephens, Principal at Deloitte Consulting and a leader in Deloitte Digital’s Retail & Consumer Products practice, shared insights to help guide retailers’ priorities in 2024 and beyond. Consumers also will demand more transparency around how brands and retailers use their data to inform loyalty program tiers and perks.

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How To Scale An Ecommerce Business (2024 Guide)

Smile.io

. - There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. In 2024, global retail ecommerce sales are expected to reach $6.3 has to offer.

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Lifecycle email marketing tips & examples for 2024

Omnisend

Here are some helpful tips for customer retention in email lifecycle marketing: Go the extra mile by contacting them and asking for feedback on your goods or services. Provide helpful tips and information about the product to ensure they get the best user experience. Improve your products based on customer feedback.

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How Retailers Can Use AI to Improve Customer Experience and Build Trust

Retail TouchPoints

On the flip side, the technology can be misused by bad actors in ways that jeopardize security, which in turn damages customer experience, loyalty and trust. Here are the three areas retailers need to pay attention to in 2024 in order to deliver better customer experiences in the era of AI.

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Contentsquare CMO Reveals Why Brands’ Best Acquisition Strategy is a Retention Strategy

Retail TouchPoints

trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. Have mechanisms in place to guide and support customers throughout their journey, and create content that is clean, digestible and informative.” Ecommerce sales are expected to hit $6.3

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SAP shares reached a record high; restructures 8000 jobs and lures customers with Cloud ERP migration discounts.

Forrester eCommerce

Existing SAP ECC customer or recent on-prem SAP S/4HANA customer? Take advantage of the new RISE migration discounts in 2024.

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7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

Retail TouchPoints

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.