Conversational Commerce: What It Is and How to Use It (+4 Examples)
Omnisend
APRIL 22, 2021
Think of it like this: in traditional online marketing channels, the (potential) buyer goes through the customer’s journey by themselves. For example, Omnisend’s Ecommerce Statistics Report showed that automated and omnichannel communication had up to 102% increase in conversion rates in 2020 versus 2019. from 2020 to 2027.
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