Proactively Resolving Delivery Issues: The Key to Stellar Customer Experience in The Last Mile
lateshipment
FEBRUARY 26, 2020
Picture this : You’re a retailer based in Chicago, dealing in apparel and your loyal customer John has ordered a tux for his high-school reunion from your store. In this age of social media, shoppers wield a greater power to move the masses with their expressions of pleasure or displeasure over their experiences with brands.
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