FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. What is B2B Ecommerce?

B2B 148

B2B eCommerce Payment Services SEO 148

GetElastic

AUGUST 18, 2021

B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. Below are some of the major Market-Driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy.

B2B 145

B2B eCommerce Payment Services Marketing 145

Retail TouchPoints

AUGUST 7, 2023

While company web stores are essential, digital marketplaces take simple sales to the next level by offering businesses more opportunities to engage with customers. With a B2B or B2C marketplace, you benefit from an ecosystem of buyers and sellers.

Subscription 209

Subscription B2B Mobile Customer Experience 209

Retail TouchPoints

OCTOBER 5, 2021

We realized that our customers’ definition of ‘convenience’ had changed. So we had to change to meet that new set of expectations.”. Customers want personalized, convenient shopping experiences. In fact, according to Forrester, customers are 2.4 times more likely to stay loyal to brands that deliver a great experience.

Omnichannel 231

Omnichannel Customer Loyalty B2C B2B 231

Wiser

OCTOBER 11, 2023

B2C (Business-to-Consumer): This is the most common model where businesses sell products or services directly to consumers. Key Features: Personalized marketing, direct interaction with customers, diverse product offerings. Key Features: Personalized marketing, direct interaction with customers, diverse product offerings.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result?

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Kissmetrics

OCTOBER 5, 2020

This boosts customer loyalty and makes people feel more of an affinity with your brand. Because otherwise, they won’t be able to meet all of your expectations… unless they have somebody with the psychic powers of Professor X working at their agency. 6 Sculpt — Best for SaaS and B2B. Increase Engagement.

Social Media 363

Social Media B2B Document Information 363

Kibo

SEPTEMBER 14, 2021

The global B2B ecommerce market was worth $6.6 This is nearly twice the size of the global B2C market, which was valued at just under $3.7 The pandemic accelerated the shift from offline to online purchases for both B2B and B2C retailers, but B2B is outpacing B2C growth by nearly 200%. Source: McKinsey.

eCommerce Platforms 62

eCommerce Platforms Payment Services B2B eCommerce 62

RTP blog

APRIL 9, 2018

And it’s these capabilities that Nordstrom, and other industry leading retailers, will continue to double down on to meet consumers’ rising expectations. These investments speak to Nordstrom’s commitment of providing superior service through the omnichannel and personalization capabilities these technologies bring to the table.

Customer Experience 150

Customer Experience Customer Omnichannel eCommerce 150

Smile.io

MARCH 8, 2024

The State of Ecommerce Customer Loyalty in 2023 Discover key loyalty and retention findings from Smile Rewards’ dataset with this report on the state of ecommerce customer loyalty in 2023. Loyalty & Reward Program Insights from Smile.io

Social Media 72

Social Media Customer Loyalty Customer Retention eCommerce 72

Groove

FEBRUARY 2, 2022

Determine the buying behaviors of your target audience, and cater your content to meet their needs. Paid media advertising is extremely beneficial for B2C and B2B businesses as there are many advertising formats and options available on social platforms. Paid Social Advertising.

Customer 150

Customer Customer Retention Merchant Services PPC 150

Retail TouchPoints

JUNE 7, 2023

From 3D billboards to spatial scent to ChatGPT, meet the brands leading the next wave of multisensory retail innovations, and learn best practices to help strengthen your brand’s sensory presence in this new, multi-dimensional experience market. augmented reality) to fully virtual (e.g. virtual reality).

Technology 256

Technology Retail Customer Experience Presentation 256

GetElastic

OCTOBER 19, 2021

PIM Solutions can be useful to all types of brands, B2C, B2B2C, or B2B, who aim to deliver frictionless, consistent, and engaging digital experiences that drive growth and improve their relationships with customers. Brands attempting to build or boost customer loyalty and satisfaction. Who needs a PIM Solution?

Information 78

Information B2C Channel Improvements 78

GetElastic

OCTOBER 19, 2021

PIM Solutions can be useful to all types of brands, B2C, B2B2C, or B2B, who aim to deliver frictionless, consistent, and engaging digital experiences that drive growth and improve their relationships with customers. Brands attempting to build or boost customer loyalty and satisfaction. Who needs a PIM Solution?

Information 78

Information B2C Channel Improvements 78

Kibo

JANUARY 18, 2023

Keynote: Charles Schwab Shares Economic Trends and Neiman Marcus Discusses Customer Loyalty Liz Ann Sonders, Managing Director, Chief Investment Strategist at Charles Schwab, kicked off Day 3 of NRF with economic trends and predictions. Poolwerx serves B2C customers, B2B clients, technicians, and franchises.

Fulfillment 62

Fulfillment Supplies Shipping Costs B2B 62

Kibo

JUNE 20, 2014

“We’re always searching for new items to help our customers create a comfortable and productive work environment,” says Bob. As for what comes next, we are constantly evolving and we’ll be poised to meet any trend head on with the best office furnishings on the market.” Right now, we’re selling more products for an open floor plan.

Fulfillment 62

Fulfillment Customer B2B B2C 62

Omnisend

JANUARY 8, 2024

Implement loyalty programs with rewards An attractive loyalty program can develop returning customers. Offer customers meaningful and valuable incentives they will appreciate. You can send post-purchase emails and drip campaigns based on customer data and behavior. In the B2C ecommerce space, it’s $68 per customer.

Customer 88

Customer Customer Retention Social Media X-cart 88

Kibo

JUNE 18, 2014

When it comes to brick and mortar, retailers must provide the same seamless shopping journey that customers have grown accustomed to experiencing online. Some enterprising retailers have implemented creative merchandising strategies to meet shifting demands. This means you need to make it easy for them to find the products they want.

Channel 62

Channel Retail B2B B2C 62

Omnisend

FEBRUARY 8, 2023

5 Active Campaign B2B and B2C companies with email experts ❌ $29/month G2: 4.6/5Capterra: The software’s automation features are built to meet the needs of SaaS and large companies that need to integrate emails with other functions like support, sales, outreach, advertising, and marketing. 5Capterra: 4.5/5 5Capterra: 4.7/5

Shipping Costs 78

Shipping Costs Recommendation B2C B2B 78

Kibo

MAY 20, 2014

View all Blog Posts Meet Kibo’s New Executive Leadership Team We’d like to introduce you to Kibo’s new Executive Leadership team! B2B Ecommerce Start Building the eCommerce Platform Designed For You What can you do when a platform is built for you to customize shopping experience? Subscribe to the Kibo Monthly Newsletter.

White Paper 62

White Paper B2B Shipping Costs B2C 62

ROI Revolution

MARCH 12, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. In addition to price gougers, counterfeiters have also been taking advantage of consumers’ coronavirus fears, selling products that claim to cure the virus or that don’t meet safety standards.

eCommerce 204

eCommerce Shipping Costs Events Social Media 204

Ecommerce Platforms

SEPTEMBER 16, 2019

The Keyword planner helps you make good strides for your B2C website. For B2C setups, you can never go wrong with it's blogging functionality. Weebly's pricing is notably budget-friendly and has plans that meet various types of demands. Customer Loyalty Program. Business-to-Business(B2B). That simple.

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

Kibo

MAY 19, 2014

View all Blog Posts Meet Kibo’s New Executive Leadership Team We’d like to introduce you to Kibo’s new Executive Leadership team! B2B Ecommerce Start Building the eCommerce Platform Designed For You What can you do when a platform is built for you to customize shopping experience? Subscribe to the Kibo Monthly Newsletter.

Customer 62

Customer Multi-channel B2B Omnichannel 62

Kibo

JUNE 24, 2014

If your company chooses a multi-tenant offering, all improvements will inure to the benefit of all customers. On the other hand, an on-premise solution gives you the freedom to customize a solution to meet your unique business needs. However, most businesses simply do not require that level of customization.

B2B 62

B2B B2C Shipping Costs eCommerce Platforms 62

Kibo

MAY 14, 2014

Empower omnichannel customer support: Never underestimate the value of providing a world-class customer care experience. Failing to connect your customers with prompt, courteous and knowledgeable support will erode customer loyalty quicker than you can click from your site to Amazon. Happier shoppers.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

ROI Revolution

MARCH 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% COVID-19 + ecommerce: B2B stats. Published March 12, 2020.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

JUNE 2, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. While puzzle retailers are benefiting from their huge increases in sales, many of their manufacturers are only working at 40% capacity , making meeting that demand very difficult. 5/12 update.

eCommerce 122

eCommerce Payment Services Merchant Services Shipping Costs 122

ROI Revolution

JULY 2, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. While puzzle retailers are benefiting from their huge increases in sales, many of their manufacturers are only working at 40% capacity , making meeting that demand very difficult. 5/12 update.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

Kissmetrics

AUGUST 6, 2021

Understand the Customer Journey and Optimize Your Customer Experience Accordingly. One of the first steps to designing a customer retention strategy that works is to understand the customer journey. The heart of customer retention lies in meeting or exceeding the expectations your customers have.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

ROI Revolution

OCTOBER 1, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. While puzzle retailers are benefiting from their huge increases in sales, many of their manufacturers are only working at 40% capacity , making meeting that demand very difficult. 5/12 update.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

AUGUST 4, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. While puzzle retailers are benefiting from their huge increases in sales, many of their manufacturers are only working at 40% capacity , making meeting that demand very difficult. 5/12 update.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

DECEMBER 3, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. COVID-19 + ecommerce: B2B stats. When it comes to B2B marketplaces, 89% are buying at least the same amount or significantly more. B2B ecommerce sales have grown from $1.1 Bloomberg ).

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

eCommerce CEO

JANUARY 20, 2019

Business to Business (B2B): You are selling to organizations, corporations and non-profits rather than individual customers. Business to Consumer (B2C): This means you are selling to individual consumers rather than businesses. Customer Loyalty Programs. Who are you selling to? How are you sourcing your product?

eCommerce 89

eCommerce Shipping Costs Payment Services Payments 89

ROI Revolution

AUGUST 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% COVID-19 + ecommerce: B2B stats. March 2 update. to reach $9.92

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

Smile.io

SEPTEMBER 10, 2020

Why not meet them there? Host webinars & create downloadable guides If you’re selling business-to-business (B2B), show off your industry expertise by hosting webinars and creating downloadable eBooks or guides. Have a customer loyalty program Marketing efforts aren’t finished once a person decides to convert and become a customer.

Consumer 46

Consumer Social Media SEO Webinar 46

ROI Revolution

DECEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. How B2Bs have changed their digital ad strategy in light of COVID-19. US digital ad spend for B2B grew 32.5% billion growth, with digital ad spending for B2B reaching $8.68

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JANUARY 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. COVID-19 + ecommerce: B2B stats. When it comes to B2B marketplaces, 89% are buying at least the same amount or significantly more. B2B ecommerce sales have grown from $1.1

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147