Kibo

AUGUST 23, 2022

Hear from our guest speaker, Forrester Principal Analyst Emily Pfeiffer, and Alexis Hail, Senior Director at Kibo, on leveraging your commerce platform and order management system to meet customer expectations.

Customer Loyalty 62

Customer Loyalty Technology Webinar Customer 62

Wiser

OCTOBER 11, 2023

B2C (Business-to-Consumer): This is the most common model where businesses sell products or services directly to consumers. If you aim for quick expansion and high profitability, a B2C model with aggressive digital marketing strategies might serve you well. For example, Amazon and eBay.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

Kibo

SEPTEMBER 30, 2022

Research for Gartner has found that the proliferation of online channels means B2B customers are now spending only 17 percent of their time meeting suppliers when considering a purchase. B2C brands – With the forward picture for consumers uncertain, the brands that serve them will be looking to make savings and efficiencies.

B2B 71

B2B B2C Multi-channel eCommerce 71

Smile.io

MARCH 8, 2024

The State of Ecommerce Customer Loyalty in 2023 Discover key loyalty and retention findings from Smile Rewards’ dataset with this report on the state of ecommerce customer loyalty in 2023. Loyalty & Reward Program Insights from Smile.io

Social Media 71

Social Media Customer Loyalty Customer Retention eCommerce 71

ESW

MAY 17, 2023

Brands in the consumer electronics space that consumerise B2B experiences not only grow business, but also increase customer loyalty, lifetime customer value and overall brand success. A good B2B ecommerce experience allows the seller to provide customers with a more streamlined, efficient and cost-effective buying experience.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

RTP blog

APRIL 9, 2018

And it’s these capabilities that Nordstrom, and other industry leading retailers, will continue to double down on to meet consumers’ rising expectations. These investments speak to Nordstrom’s commitment of providing superior service through the omnichannel and personalization capabilities these technologies bring to the table.

Customer Experience 150

Customer Experience Customer Omnichannel eCommerce 150

Kissmetrics

OCTOBER 5, 2020

This boosts customer loyalty and makes people feel more of an affinity with your brand. Because otherwise, they won’t be able to meet all of your expectations… unless they have somebody with the psychic powers of Professor X working at their agency. Increase Engagement. Create a Community.

Social Media 363

Social Media B2B Document Information 363

Retail TouchPoints

JUNE 7, 2023

From 3D billboards to spatial scent to ChatGPT, meet the brands leading the next wave of multisensory retail innovations, and learn best practices to help strengthen your brand’s sensory presence in this new, multi-dimensional experience market. augmented reality) to fully virtual (e.g. virtual reality).

Technology 278

Technology Retail Customer Experience Presentation 278

Groove

FEBRUARY 2, 2022

Determine the buying behaviors of your target audience, and cater your content to meet their needs. Paid media advertising is extremely beneficial for B2C and B2B businesses as there are many advertising formats and options available on social platforms. Paid Social Advertising.

Customer 150

Customer Customer Retention Merchant Services PPC 150

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Simultaneously supporting customer acquisition and retention.

B2B 146

B2B eCommerce Customer SEO 146

Omnisend

JANUARY 8, 2024

Implement loyalty programs with rewards An attractive loyalty program can develop returning customers. Offer customers meaningful and valuable incentives they will appreciate. You can send post-purchase emails and drip campaigns based on customer data and behavior. In the B2C ecommerce space, it’s $68 per customer.

Customer 88

Customer Customer Retention Social Media X-cart 88

Optimizely

MARCH 29, 2018

You’ve designed a very pretty marketing email and are ready to send it out to a dynamic segment that signed up for a 10% off promotion from your B2C brand. In your next marketing team meeting, you share the conversion rates with your boss. Are you really a data-driven B2C marketer? A 20% open rate, way to go!

B2C 247

B2C Marketing Multi-channel Customer Data 247

ROI Revolution

MARCH 12, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. In addition to price gougers, counterfeiters have also been taking advantage of consumers’ coronavirus fears, selling products that claim to cure the virus or that don’t meet safety standards.

eCommerce 204

eCommerce Shipping Costs Events Social Media 204

Kibo

JUNE 20, 2014

“We’re always searching for new items to help our customers create a comfortable and productive work environment,” says Bob. As for what comes next, we are constantly evolving and we’ll be poised to meet any trend head on with the best office furnishings on the market.” Right now, we’re selling more products for an open floor plan.

Fulfillment 62

Fulfillment Customer B2B B2C 62

FastSpring

DECEMBER 18, 2020

According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. In some ways, the move from B2B sales happening offline to online mirrors other trends we see in the B2C market. The buying journey for B2B sales is still longer than a B2C transaction.

B2B 148

B2B eCommerce Payment Services SEO 148

Ecommerce Platforms

SEPTEMBER 16, 2019

The Keyword planner helps you make good strides for your B2C website. For B2C setups, you can never go wrong with it's blogging functionality. Weebly's pricing is notably budget-friendly and has plans that meet various types of demands. Customer Loyalty Program. Integrate with payment processors like Stripe.

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

Kibo

DECEMBER 8, 2021

These savvy digital customers have spent nearly two years shopping online for everything from groceries to clothing, and—with a sharp uptick in desirable behaviors recently—they look poised to do the same this holiday season. The new, digitally-savvy consumers prefer specific products that meet their needs more than brand loyalty.

eCommerce 62

eCommerce Download Mobile Customer Loyalty 62

Kibo

JUNE 18, 2014

When it comes to brick and mortar, retailers must provide the same seamless shopping journey that customers have grown accustomed to experiencing online. Some enterprising retailers have implemented creative merchandising strategies to meet shifting demands. This means you need to make it easy for them to find the products they want.

Channel 62

Channel Retail B2B B2C 62

Kibo

MAY 20, 2014

View all Blog Posts Meet Kibo’s New Executive Leadership Team We’d like to introduce you to Kibo’s new Executive Leadership team! And be sure to check out our white papers and case studies to find out how Kibo can help your business compete and win in today’s competitive retail landscape. Subscribe to the Kibo Monthly Newsletter.

White Paper 62

White Paper B2B Shipping Costs B2C 62

Kibo

MAY 19, 2014

View all Blog Posts Meet Kibo’s New Executive Leadership Team We’d like to introduce you to Kibo’s new Executive Leadership team! Explore the Resource Center for features and benefits. Kibo Blog Our Most Recent Blog Posts Prepare yourself with key insights, guides, datapoints, and more. Subscribe to the Kibo Monthly Newsletter.

Customer 62

Customer Multi-channel B2B Omnichannel 62

Kibo

JUNE 24, 2014

If your company chooses a multi-tenant offering, all improvements will inure to the benefit of all customers. On the other hand, an on-premise solution gives you the freedom to customize a solution to meet your unique business needs. However, most businesses simply do not require that level of customization.

B2B 62

B2B B2C Shipping Costs eCommerce Platforms 62

Kibo

FEBRUARY 22, 2023

With omnichannel shopping becoming the norm across B2B and B2C sectors, it’s become increasingly important to have seamless operations across channels. Reduced Inventory Carrying Cost: Retailers can still meet customer demand while keeping lower levels of current inventory in their location network.

Customer 62

Customer B2B Supplies Shipping Costs 62

GetElastic

AUGUST 18, 2021

The effect of mobile on B2B eCommerce is expected to continue accelerating, with B2B leaders doubling down on mobile commerce to increase engagement, drive traffic, and boost customer loyalty. Innovate sales approaches using customer feedback, data, and consumer insights to ensure that digital transactions are not a zero-sum game.

B2B 145

B2B eCommerce Payment Services Marketing 145

Omnisend

DECEMBER 15, 2020

Look at your customer support stack and verify whether these tools can be fully integrated. Fine-tune your support channels to meet your customers’ expectations and increase conversion. This way you can gather relevant data about your customer and refer to it to gain context before the next interaction.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

Optimizely

JULY 31, 2018

You’ll get an inside look into what happens behind closed doors in brainstorming and strategy meetings at companies like GE and P&G—and maybe get some ideas of your own in the process. Where to start: How to Attract Customers and Keep Them Forever — Customer loyalty and customer retention go hand-in-hand.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Kibo

DECEMBER 14, 2021

To meet the demands of this unique consumer and help capture the generation’s growing spending power, retailers must continue to invest in new technologies and digital shopping experiences. Merchants are shifting toward a fast and efficient customer digital shipping experience to meet the demands of the millennial shopper.

Social Media 62

Social Media Retail Mobile Omnichannel 62

Kissmetrics

AUGUST 6, 2021

Understand the Customer Journey and Optimize Your Customer Experience Accordingly. One of the first steps to designing a customer retention strategy that works is to understand the customer journey. The heart of customer retention lies in meeting or exceeding the expectations your customers have.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Kibo

APRIL 28, 2022

By improving operational efficiency and customer satisfaction, retailers can create a more positive reputation for their business. This can lead to increased customer satisfaction, customer loyalty, and contribute to organic growth over time. OMS Timeline: Factors that impact implementation. Step 4: Testing.

Management 62

Management Shipping Costs Order Fulfillment Fulfillment 62

Smile.io

SEPTEMBER 10, 2020

Why not meet them there? Content is still king or queen of your marketing kingdom Then, create a case study to explain how a client grew their business on the new eCommerce platform or to show a happy customer and the photos they took on their new camera (the latter works best for B2C businesses).

Consumer 46

Consumer Social Media SEO Webinar 46

eCommerce CEO

JANUARY 20, 2019

Business to Business (B2B): You are selling to organizations, corporations and non-profits rather than individual customers. Business to Consumer (B2C): This means you are selling to individual consumers rather than businesses. Marketplace: You are acting as a middleman by bringing businesses and (B2B or B2C) customers to one website.

eCommerce 89

eCommerce Shipping Costs Payment Services Payments 89

Optimizely

MARCH 25, 2019

We have someone you MUST meet! Zam is a data science-powered marketing assistant that lives inside the Zaius B2C CRM platform. We believe that if you use technology to focus on the customer first, you can creatively design and boldly deliver customer interactions. Zam (like Sam, but with a ‘Z’). Want to see Zam in action?

Marketing 79

Marketing Customer Data B2C Demo 79

Retail TouchPoints

MARCH 29, 2022

Why the Non-Purchaser Might be Your Most Important Customer. Traditional customer loyalty is dead, and we are now in what Zack Hamilton, Chief Experience and Strategy Officer of Chatter by Stingray calls “The Great Brand Exploration.” View the session on demand. A whopping $3.23

Payment Services 243

Payment Services Merchant Services Omnichannel Consumer 243

Omnisend

FEBRUARY 8, 2023

5 Active Campaign B2B and B2C companies with email experts ❌ $29/month G2: 4.6/5Capterra: The software’s automation features are built to meet the needs of SaaS and large companies that need to integrate emails with other functions like support, sales, outreach, advertising, and marketing. 5Capterra: 4.5/5 5Capterra: 4.7/5

Shipping Costs 78

Shipping Costs Recommendation B2C B2B 78

Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result? The North Face.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Kibo

JANUARY 18, 2023

Keynote: Charles Schwab Shares Economic Trends and Neiman Marcus Discusses Customer Loyalty Liz Ann Sonders, Managing Director, Chief Investment Strategist at Charles Schwab, kicked off Day 3 of NRF with economic trends and predictions. Poolwerx serves B2C customers, B2B clients, technicians, and franchises.

Fulfillment 62

Fulfillment Supplies Shipping Costs B2B 62

Optimizely

JULY 12, 2018

Even if you aren’t selling cheap goods that are shoddily produced, Facebook’s new feedback tool is an indication that the company is becoming hyper-vigilant against ecommerce sites that aren’t meeting their standards. As a B2C marketer, you have to be careful that your online store doesn’t get caught up in the sweep.

eCommerce 170

eCommerce Social Media Small Business Retail Shipping Costs 170

GetElastic

OCTOBER 19, 2021

PIM Solutions can be useful to all types of brands, B2C, B2B2C, or B2B, who aim to deliver frictionless, consistent, and engaging digital experiences that drive growth and improve their relationships with customers. Brands attempting to build or boost customer loyalty and satisfaction. Who needs a PIM Solution?

Information 78

Information B2C Channel Improvements 78