Groove

JULY 23, 2020

Whether your goal is to automate marketing or sales initiatives, improve site search, increase customer loyalty or convert more customers, there is a software for you. for customer loyalty programs. BigCommerce reports that it costs 5 times less to retain existing customers than it does to acquire new ones.

eCommerce Marketing 332

eCommerce Marketing eCommerce Marketing Customer Loyalty 332

Fabric Blog

JUNE 4, 2021

Improving customer loyalty is critical to B2B companies. Businesses thus tend to focus on long-term relationship building to maximize the value of each customer. With a complex buying process that involves multiple people, it can take considerable time to acquire new buyers.

B2B 59

B2B Customer Loyalty Improvements Customer 59

Groove

JUNE 9, 2021

This HubSpot abandoned cart workflow blog provides great visuals for building out a workflow and capturing those who left something behind in their cart. In addition to using automation for abandoned cart reminders, use automation to follow-up with customers who made a purchase or downloaded a specific piece of content, like a webinar.

Marketing 367

Marketing Social Media Customer Loyalty Shopping Carts 367

Pivotree Blog

JULY 5, 2023

Since the establishment of the new omnichannel B2B platform, we have been able to respond to these demands with more agility, and our customers have been reporting an immediate improvement in their user experience.

B2B 52

B2B Customer B2C Supplies 52

Optimizely

JUNE 10, 2020

And, with new ecommerce brands seemingly popping up daily, it’s essential that brands focus on building loyalty within their customer base. So, how do you differentiate your brand and create serious customer loyalty? Many Sephora shoppers seek out the Rouge (top tier loyalty membership level) as a badge of honor.

Customer Loyalty 195

Customer Loyalty eCommerce X-cart Outdoor 195

GetElastic

OCTOBER 21, 2022

This is a comprehensive list of top eCommerce experts and influencers with expertise in search engine optimization, branding, digital marketing and growth, digital commerce transformations , B2B eCommerce , and digital commerce technology. Rand Fishkin: Sparktoro CEO, Author of Lost and Founder. New York Times, Entrepreneur and more.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Kissmetrics

OCTOBER 5, 2020

This boosts customer loyalty and makes people feel more of an affinity with your brand. For instance, you might have a documented content strategy across multiple channels, including your blog, email newsletter and so on. 6 Sculpt — Best for SaaS and B2B. 8 Brafton — Best for Custom Extras.

Social Media 363

Social Media B2B Document Information 363

PFS

JUNE 13, 2017

Increasingly, B2B companies that fail to go digital are being left behind by competitors – and, yes, this includes the ever-present threat of Amazon. According to McKinsey & Company, digital leaders in the B2B space generate five times more revenue than the rest of the B2B field. appeared first on PFS Blog.

B2B 58

B2B Channel Technology Customer Loyalty 58

Ecommerce Platforms

OCTOBER 4, 2022

It offers B2B-related features, dropshipping with AliExpress, live streaming, and social media capabilities, allowing you to expand your business in more ways than one. To kickstart the creation of your online store, you start with a simple template, which you can then customize with Shopline’s drag-and-drop editor. . Go to the top.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Ecommerce Platforms

JULY 21, 2021

There’s a built-in blogging engine and abasic CRM included. There's a built-in blogging engine and CRM. Features like loyalty reward programs, B2B and wholesale customization, email marketing, affiliate programs, and gift registries are included from the get-go. There's limited customization for template designs.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Groove

FEBRUARY 2, 2022

Paid media advertising is extremely beneficial for B2C and B2B businesses as there are many advertising formats and options available on social platforms. Facebook, Instagram, TikTok and LinkedIn are a few social platforms that are proven to increase visibility and help your company convert new customers. Paid Social Advertising.

Customer 150

Customer Customer Retention Merchant Services PPC 150

FastSpring

OCTOBER 10, 2022

Slack announced its pricing change in a blog post in July, and pricing changes took effect in September. If you have customers who use different currencies than your default, make sure you announce pricing changes in these currencies so that they have an easier time calculating the cost. Incentivize Customer Loyalty.

Customer Retention 147

Customer Retention Customer Loyalty Blog Customer 147

GetElastic

NOVEMBER 8, 2019

Still, those brands that can develop and maintain the best customer relationships are going to end up on top and ensure long-term success. Here are five ways to improve those customer relationships: 1. Reward loyalty. You don’t need to implement all of these but adopt those that make sense for your customers and business model.

Social Media 158

Social Media Customer eCommerce Customer Loyalty 158

Kibo

JULY 2, 2014

Kibo Blog Our Most Recent Blog Posts Prepare yourself with key insights, guides, datapoints, and more. View all Blog Posts NRF Retail’s Big Show: Day 3 Recap Day 3 marks the end of another NRF Retail Big Show, but we walk away armed with insights, data, and ideas that will help Kibo and our clients thrive in 2023 and beyond.

Shipping Costs 62

Shipping Costs B2C B2B Shopping Carts 62

GetElastic

APRIL 7, 2022

Slow innovation and adoption on traditional monolithic platforms apply to both established cases (like venturing into the B2B space, new geographies, etc.) To learn more about how site speed can impact your brand, check out our blog. 3) Customer Loyalty is Evolving. Key Predictions About The Future Of Commerce.

Customer Loyalty 147

Customer Loyalty Channel Events Technology 147

ROI Revolution

MARCH 12, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Stay tuned to our blog for future updates on how the coronavirus pandemic impacts Amazon’s profits throughout the first half of 2020. And the stock market has become increasingly volatile.

eCommerce 204

eCommerce Shipping Costs Events Social Media 204

GetElastic

NOVEMBER 23, 2022

In the past few years poor customer experience and sluggish page loads caused by monolithic platforms have accelerated the need for better flexibility and the ability to create a more personalized customer experience. This means that Composable Commerce is suitable for any online business, be it B2B, B2C or D2C. in 2022.

Multi-channel 78

Multi-channel Merchant Services Customer Experience B2C 78

Ecommerce Platforms

MARCH 7, 2022

In that case, you can access your theme’s HTML, CSS, and JS files to make more granular customizations to your eCommerce store. If blogging is important to you, you’ll be pleased to know you get access to a fully functional blogging engine that seamlessly integrates with your site. Wholesale/B2B. Security and Performance.

Payment Services 104

Payment Services Shipping Costs Download Shipping 104

Kibo

JUNE 20, 2014

To learn more about how Kibo can help you deliver a great customer experience through seamless order management and fulfillment capabilities, check out our manufacturer solutions. Kibo Blog Our Most Recent Blog Posts Prepare yourself with key insights, guides, datapoints, and more. Subscribe to the Kibo Monthly Newsletter.

Fulfillment 62

Fulfillment Customer B2B B2C 62

RTP blog

APRIL 9, 2018

Given his years of experience in the e-Commerce industry, O’Keefe has an acute understanding of retail misgivings that have led to subsequent market departures, the strategy and tools that are shaping future market winners and the role fluid and personalized customer experiences will have in fueling long-term sustainable growth for B2B and B2C companies, (..)

Customer Experience 150

Customer Experience Customer Omnichannel eCommerce 150

Smile.io

DECEMBER 1, 2021

Step 1: Create an ideal customer profile (ICP) An ICP is a framework of the kind of company or consumer you'd like to work with. Let’s say you’re a B2B business that’s in search of leads. You can make a list of ideal customers using your profile. This blog post was written by Grace Lau, Director of Growth Content at Dialpad.

B2B 76

B2B Social Media Reference Information 76

Kibo

JUNE 6, 2014

Kibo Blog Our Most Recent Blog Posts Prepare yourself with key insights, guides, datapoints, and more. View all Blog Posts NRF Retail’s Big Show: Day 3 Recap Day 3 marks the end of another NRF Retail Big Show, but we walk away armed with insights, data, and ideas that will help Kibo and our clients thrive in 2023 and beyond.

Improvements 62

Improvements B2B B2C Webinar 62

Kibo

MAY 20, 2014

Kibo Blog Our Most Recent Blog Posts Prepare yourself with key insights, guides, datapoints, and more. View all Blog Posts Meet Kibo’s New Executive Leadership Team We’d like to introduce you to Kibo’s new Executive Leadership team! Subscribe to the Kibo Monthly Newsletter.

White Paper 62

White Paper B2B Shipping Costs B2C 62

Kibo

JUNE 18, 2014

In order to keep today’s technology savvy customers coming back for more in store, the key is to make the journey more enjoyable and convenient. Kibo Blog Our Most Recent Blog Posts Prepare yourself with key insights, guides, datapoints, and more. Subscribe to the Kibo Monthly Newsletter.

Channel 62

Channel Retail B2B B2C 62

Kibo

JULY 9, 2014

Why Smart Shoppers Love Your Website, But Hate Your Dealer Locator Chances are, if you’re reading this blog post, you’re a savvy consumer. Give your customers a reason to connect with your brand by sharing your company history and values, and by introducing your customers to the people behind the products.

B2C 62

B2C B2B Webinar Shipping Costs 62

Kibo

MAY 19, 2014

Ready to provide a world-class customer service experience? Kibo Blog Our Most Recent Blog Posts Prepare yourself with key insights, guides, datapoints, and more. View all Blog Posts Meet Kibo’s New Executive Leadership Team We’d like to introduce you to Kibo’s new Executive Leadership team!

Customer 62

Customer Multi-channel B2B Omnichannel 62

Omnisend

JANUARY 8, 2024

However, you still need to learn how to retain these repeat customers. You can send post-purchase emails and drip campaigns based on customer data and behavior. These timely emails make customers feel valued, understood, and appreciated. In the B2C ecommerce space, it’s $68 per customer.

Customer 88

Customer Customer Retention Social Media X-cart 88

Smile.io

SEPTEMBER 1, 2022

The 7 Best Customer Acquisition Strategies Successful customer acquisition sets your brand up for sustainable growth. Learn 7 of the best customer acquisition strategies you can start implementing today. Blog Gabrielle Policella How can you engage with your customers at each stage? Wondering where to get started?

Payment Services 63

Payment Services Customer Marketing eCommerce 63

Kibo

JUNE 24, 2014

Kibo Blog Our Most Recent Blog Posts Prepare yourself with key insights, guides, datapoints, and more. View all Blog Posts NRF Retail’s Big Show: Day 3 Recap Day 3 marks the end of another NRF Retail Big Show, but we walk away armed with insights, data, and ideas that will help Kibo and our clients thrive in 2023 and beyond.

B2B 62

B2B B2C Shipping Costs eCommerce Platforms 62

Ecommerce Platforms

SEPTEMBER 16, 2019

In particular, you get to boost your sites SEO via your blog. ?? Run an actionable blog section. For B2C setups, you can never go wrong with it's blogging functionality. Customer Loyalty Program. This is one of the most common ways to maintain repeated customers. Shows the average session time.

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

Smile.io

SEPTEMBER 10, 2020

We can all agree that the payoff of gaining a new customer is worth it in the end, but moving shoppers through the buyer’s journey can take a lot of time, money and resources. In this blog, we’re sharing 9 strategies to attract, engage and delight consumers at each stage of the buyer’s journey.

Consumer 46

Consumer Social Media SEO Webinar 46

GetElastic

NOVEMBER 12, 2019

Although much has been made about how Amazon—and ecommerce in general—is reshaping the world of retail, this seismic shift has far wider consequences on both B2C and B2B vendors. Customer expectations have evolved and, in many cases, surpassed what merchants can deliver. All B2B customers are also B2C consumers.

Customer Loyalty 109

Customer Loyalty Improvements B2C B2B 109

Ecommerce Platforms

FEBRUARY 2, 2023

This makes it easy to integrate commerce features into your existing website or blog and sell via buy buttons on social media. Fabric is a D2C and B2B headless eCommerce solution designed for growth. With this tool, you can create customer loyalty programs and much more.

Shopify 104

Shopify Shipping Costs Merchant Services Payment Services 104

Pivotree Blog

FEBRUARY 27, 2024

By Chantal Schweizer Strong data is essential for a positive B2B customer experience. Failure in any of these areas leads to customer confusion and frustration, a trend increasingly visible in B2B. Strategic data content plays a crucial role in elevating B2B customer experience. What does strong data mean?

Customer Experience 52

Customer Experience B2B Customer eCommerce 52

Omnisend

MAY 3, 2023

While customers expect to receive a welcome email when they sign up, B2B brands can take this opportunity to introduce their company, its values, and its products or services. You can use win-back emails to re-engage with customers, increase customer lifetime value (CLV), and build customer loyalty.

Marketing 147

Marketing Download White Paper Recommendation 147

Ecommerce Platforms

OCTOBER 14, 2019

That's the global B2B ecommerce revenue forecast for 2020. The B2B ecommerce market size is growing rapidly YoY, but there's a big challenge here: 50% of B2B buyers prefer to purchase via B2C platforms. If you want to make it big as a B2B ecommerce business in 2020 , you have to adapt, change, and change fast.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

Omnisend

JANUARY 24, 2022

The post BigCommerce vs. Magento: An in-depth comparison appeared first on Omnisend Blog. Get started with Omnisend today & drive sales on autopilot with pre-built automation workflows. Start Free Today.

Magento 78

Magento BigCommerce Payment Services Payments 78