BigCommerce

MARCH 31, 2017

Many online brands are both B2B and B2C –– and even use their same homepage for each audience, segmenting into customer groups for individual merchant accounts. Assurant launched a business-to-employee ecommerce site with BigCommerce, saw incredible growth and then used that same site to sell B2B and B2C.

B2B 402

B2B eCommerce B2C Merchant Services 402

Retail TouchPoints

MARCH 30, 2023

Retailers will need to be able to pivot quickly to keep up with changing regulations and evolving customer expectations, which means they must develop a 360-degree view of shoppers while understanding sources, expectations and regulations around privacy as they develop a “golden record” that can automate an improved customer experience.

POS 291

POS Omnichannel Webinar Point of Sale 291

Optimizely

JUNE 28, 2018

Yes, there are a million moving parts to juggle, not to mention the stamina and creative aplomb it takes to pull off successful B2C marketing campaigns and grow your online business. This cart abandonment email from Casper is both persuasive and low-pressure—a win-win! .

eCommerce 199

eCommerce Marketing Multi-channel Payment Services 199

Optimizely

AUGUST 21, 2018

In this case, we can show a dynamic lightbox pop-up that displays a different message depending on the shopping cart total. If the cart total is below the minimum threshold, the lightbox displays the amount shoppers still need to add to their cart. Don’t let them get away.

eCommerce 210

eCommerce Shipping Costs Webinar Shipping 210

Elsner

MAY 20, 2020

We feel gone are the days when businesses preferred interacting or influencing the customers with TV ads or billboards or leaflets or brochures or newspaper ads. The ultimate customer experience will definitely increase the urge to re-use the mobile app again and again.

Mobile 152

Mobile eCommerce Mobile eCommerce Shopping Carts 152

UpSellIt

NOVEMBER 22, 2021

Conversion rate optimization (CRO) moves shoppers to complete a desired action, but the action can be more than getting visitors to add to their shopping cart. B2B brands have unlimited opportunities to utilize CRO in their customer journey and streamline their sales cycle. The B2B Customer Journey.

B2B 178

B2B White Paper Download Demo 178

GetElastic

AUGUST 10, 2021

While some of the most noticeable are from companies you probably come across day-to-day, it’s important to highlight that you don’t need to be a B2C retailer to adopt an omnichannel strategy, or that you have to focus on the customer-facing experience to have an omnichannel approach impact your business’ bottom line.

Omnichannel 148

Omnichannel Multi-channel Banking Food and Beverages 148

Kibo

FEBRUARY 24, 2022

shopping cart, product listings, payment processing, fulfillment, etc.) the online storefront that customers use). In monolithic systems, updates and revisions to backend functions can impact frontend user experience, create website downtime and slow down the entire development process.

Payment Services 118

Payment Services eCommerce Omnichannel eCommerce Platforms 118

GetElastic

SEPTEMBER 15, 2021

69% of B2B buyers are willing to pay more for a personalized experience. As the role of customer experience expands in B2B eCommerce, brands are investing heavily into personalization. This helps B2B organizations’ highlight how their buyer experience is superior in comparison to its key competitors.

B2B 146

B2B eCommerce Customer SEO 146

Kissmetrics

MAY 18, 2021

CRO programs are essential to growth because they improve customer experience, conversions, and sales. Conversion rate optimizations can even lower your customer acquisition cost by improving conversion rates with visitors already on your site. Why Are CRO Programs Important?

eCommerce 280

eCommerce SEO Improvements Document 280

GetElastic

AUGUST 23, 2017

Steady economic growth has led to huge populations with more money to spend – and clothing and accessories are at the top of their shopping lists. Emerging online markets such as China and India have had double-digit growth rates in ecommerce apparel sales ( Asia Pacific B2C Ecommerce Report, 2016 ).

eCommerce 113

eCommerce Fashion eCommerce Platforms Point of Sale 113

Optimizely

MAY 9, 2019

Standard shopping cart. While many B2C marketers tend to focus on just collecting an email address, you can also use demographic information such as location, gender or age to better personalize communication and make it more relevant and useful. Sign up to become part of a loyalty program or for an account.

eCommerce 170

eCommerce Reference Information Web Design 170

Kibo

APRIL 26, 2022

Some examples of microservices include: Cart & Checkout Promotions & Discounts Catalog Inventory Shipping Search. Microservices facilitate good customer experiences in a few ways. Customers value good experiences to the extent that they’ll spend more with and remain loyal to retailers who get it right.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

Optimizely

NOVEMBER 29, 2018

will help contribute to a positive customer experience leading up to their first purchase. If your customers take their first real steps toward brand engagement in the “interest” stage, it’s the “consideration” stage that proves they’re super engaged. Hang tight—they’re so close to becoming a customer!

eCommerce 252

eCommerce Customer Social Media Customer Loyalty 252

AcquireConvert

NOVEMBER 24, 2022

Business to consumer (B2C): the process of selling products and services directly between a business and customers who are the end-users. Buyer personas: fictional profiles of ideal types of customers. Then, subtract the percentage of successful transactions from 100 to get the abandoned cart rate.

Payment Services 36

Payment Services eCommerce Payments Shipping Costs 36

Kibo

JANUARY 15, 2023

After years of weak performance and increasing demand from shoppers for seamless customer experiences, Molly Langenstein, Chico’s FAS CEO and President, stepped in and embarked on a three-year vision. “We Part of that plan was switching to a modular, composable eCommerce solution to deliver seamless customer experiences.

Shipping Costs 62

Shipping Costs Customer Experience Fulfillment Technology 62

Ecommerce Platforms

FEBRUARY 23, 2021

Complexity: You might struggle with some parts of coding things like user experience, shopping cart performance, and similar requirements. With the Salesforce Commerce Cloud, you can find a range of feature options specially designed for all kinds of selling, including B2B and B2C. Customer data reports.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

FastSpring

FEBRUARY 26, 2019

With improving technology and digital platforms, shoppers have started to think differently and redefined what “shopping” means. The new reality is that ecommerce is the norm and customer experience is at the center of the ecosystem. The goal here is to make the shopping experience as frictionless as possible.

Payment Services 73

Payment Services Shopping Carts PayPal B2C 73

Kibo

JUNE 7, 2021

Marketers can launch personalized customer experiences quickly with advanced out-of-the-box capabilities and easy-to-use workflows. . Deliver Personalized Experiences. In a recent study, 62% of 5,000 consumers surveyed said it’s important for brands to personalize online and in-store retail experiences.

Multi-channel 62

Multi-channel Omnichannel Order Fulfillment Shopping Carts 62

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. Get more flexibility and customization from your ecommerce platform. Leading Global Brands Choose Open SaaS. And much more.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

Kibo

JUNE 10, 2021

A unified commerce approach places the customer squarely in the center of the buying journey. And it connects every touch point with the goal of increasing engagement and creating a seamless customer experience. This makes it difficult—if not impossible—to deliver a consistent shopping experience. . Click Here.

Omnichannel 62

Omnichannel Multichannel Social Media Channel 62

Kibo

JUNE 18, 2014

If they don’t like the item, it is removed from their online shopping cart. The customer keeps the items they want and checkout is completed through an app upon exiting the store. But don’t forget the experience. Oh, and there’s no need for checkout.

Channel 62

Channel Retail B2B B2C 62

Kibo

FEBRUARY 10, 2021

Average Order Value (AOV) evaluates how much customers generally spend on each transaction and it is a common key performance metric for ecommerce. These factors can be evaluated to create a better customer experience, which can lead to a higher customer lifetime value (LTV). Customer Lifetime Value.

Recommendation 62

Recommendation Shipping Costs eCommerce Mobile 62

Kibo

AUGUST 9, 2021

However, it can also be a completely different treatment on the landing page or a complete personalized journey all the way through to the shopping cart. But how do you leverage all these data points and how can it be applied to personalizing the customer experience? Enter Artificial Intelligence.

eCommerce 62

eCommerce Download Shopping Carts POS 62

Omnisend

MAY 3, 2021

Often called ‘function discounts,’ a bulk discount strategy differs from quantity discounts by usually being B2B (business to business), rather than B2C (business to customer). By making use of automated discounts, you can make the customer experience smoother. Bulk Discount Pricing Strategy. Automated Offers.

Shipping Costs 78

Shipping Costs Merchant Services eCommerce Travel 78

GetElastic

MARCH 5, 2019

At the same time, pop-ups provide companies with opportunities to experiment with new concepts and campaigns, while collecting useful data that can inform a better, more seamless customer experience. What needs to be considered? Set a clear objective.

Small Business Retail 111

Small Business Retail Customer Loyalty Workshop Shopping Carts 111

BigCommerce

OCTOBER 26, 2017

ShipStation integrates with all the most popular shopping carts and marketplaces (more than any other shipping and ecommerce fulfillment software). When entering new markets, providing an exceptional customer experience and support is a must for merchants that would like to establish a footprint. ShipStation. SpringBoard.

Merchant Services 256

Merchant Services eCommerce Payment Services BigCommerce 256

GetElastic

MARCH 5, 2019

At the same time, pop-ups provide companies with opportunities to experiment with new concepts and campaigns, while collecting useful data that can inform a better, more seamless customer experience. What needs to be considered? Set a clear objective.

Small Business Retail 79

Small Business Retail Customer Loyalty Workshop Shopping Carts 79

BigCommerce

APRIL 21, 2017

This is mission and customer participation mixed into one. It’s baked into your product details, customer emails, and shopping cart checkout page. This will enable you build a core customer base of raving fans for your brand. It encompasses your web presence, communications, and products. Be consistent.

eCommerce 420

eCommerce Shipping Costs BigCommerce Gifts 420

FastSpring

JANUARY 8, 2019

Business to consumer (B2C). Shopping cart. The ease and efficiency with which your customers can use and interact with your website. Usability is central to the quality of the customer experience and your conversion rate. It now extends to the customer experience on mobile and tablet devices.

Merchant Services 65

Merchant Services Payment Services Payments eCommerce 65

Ecommerce Platforms

OCTOBER 14, 2019

The B2B ecommerce market size is growing rapidly YoY, but there's a big challenge here: 50% of B2B buyers prefer to purchase via B2C platforms. B2C ecommerce websites and businesses evolved quickly, leaving B2B portals far behind, and today, they provide a richer customer experience than most B2B ecommerce portals.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

eCommerceFuel

NOVEMBER 4, 2016

Nowadays, we’ve actually narrowed our focus as an agency down to only working with B2C online retailers, eCommerce. And so because we can use paid acquisition, we’ve really focused a lot on creating a great customer experience so that they can be our sales force as well. Probably 60% to 65% is return customers.

SEO 36

SEO Merchant Services Shipping Costs eCommerce 36