Retail TouchPoints

MARCH 15, 2022

Regardless of industry — and whether they’re B2B or B2C — companies using AMP-powered emails stand out from the crowd (and competition). AMP elevates customer experiences, making emails more powerful, useful and engaging. No more going to a webpage and jumping through hoops before converting. That’s where the opportunity lies.

Marketing 256

Marketing Document Payment Services Shopping Carts 256

Kibo

AUGUST 23, 2022

In this on-demand video , you will learn about: The current state of commerce technology and how to choose the right solution for your business needs What influences a shopper to purchase from a retailer, and how operational systems impact the customer experience How retailers today are using inventory and delivery information to manage customer expectations. (..)

Customer Loyalty 62

Customer Loyalty Technology Webinar Customer 62

GetElastic

SEPTEMBER 15, 2021

Deliver a smoother B2B experience. Joinn Bryan Beck and ecommerce experts from Amazon Business and Elastic Path as they discuss the key to delivering a smooth B2B omnichannel experience. Watch the Webinar. 69% of B2B buyers are willing to pay more for a personalized experience. Delivering personalized error messaging.

B2B 146

B2B eCommerce Customer SEO 146

FastSpring

DECEMBER 18, 2020

According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. In some ways, the move from B2B sales happening offline to online mirrors other trends we see in the B2C market. It wasn’t ideal for the business or its customers. “It

B2B 148

B2B eCommerce Payment Services SEO 148

GetElastic

OCTOBER 21, 2022

She was named by Forbes as one of the Top 50 Social Media Power Influencers, and is considered an expert in growing email lists, creating digital courses, and promoting/selling courses online through webinars. Jay Baer: Founder of Convince & Convert , Marketing and Customer Experience Expert, Author, Advisor, Keynote Speaker.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Omnisend

DECEMBER 12, 2023

Building personal connections through one-on-one interactions is still an unparalleled opportunity to create memorable customer experiences. Event marketing can help you build solid customer relationships and brand awareness through genuine, laid-back conversations. Helps brands understand the customer perspective.

Events 88

Events Seminar Marketing Workshop 88

Kibo

JUNE 20, 2014

To learn more about how Kibo can help you deliver a great customer experience through seamless order management and fulfillment capabilities, check out our manufacturer solutions. As for what comes next, we are constantly evolving and we’ll be poised to meet any trend head on with the best office furnishings on the market.”

Fulfillment 62

Fulfillment Customer B2B B2C 62

Ecommerce Platforms

APRIL 3, 2020

While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too. That’s more than 6 times the value of B2C ecommerce. There are a lot of factors that overlap between B2C and B2B selling. trillion (as of 2019).

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

Kibo

JUNE 18, 2014

Equipping associates with mobile devices not only allows them to stay up-to-date on product information, but also enables them to offer promotions, view real-time inventory visibility and ring up sales without need of a cash register, culminating in a seamless customer experience.

Channel 62

Channel Retail B2B B2C 62

Kibo

MAY 19, 2014

Without that trust, customers will go elsewhere to make their purchases, even if the prices are higher. In fact, research shows that 55% of consumers would pay more for a better customer experience (Defaqto Research) and are four times more likely to buy from a competitor with superior customer support if a problem is service-related.

Customer 62

Customer Multi-channel B2B Omnichannel 62

Pivotree Blog

DECEMBER 2, 2022

TSXV: PVT) (“Pivotree” or the “Company”), a leading provider of frictionless commerce solutions, invites brand leaders to attend an exclusive live webinar on 2023 Commerce Trends. Pivotree serves as a trusted partner to over 170 market-leading brands and forward-thinking B2C and B2B companies, including many companies in the Fortune 1000.

B2C 52

B2C Webinar B2B eCommerce 52

FastSpring

SEPTEMBER 16, 2022

This is of course true for our existing customers, but it’s also true for software companies that are considering using FastSpring. We want customers’ experiences with FastSpring to be the kind of positive experiences they’re telling their colleagues about, and we think making ourselves more available will increase those chances.

Merchant Services 133

Merchant Services Payment Services Channel Social Media 133

Omnisend

MAY 31, 2023

Reading Time: 11 minutes Dotdigital is a popular customer engagement platform. It’s known for its data-driven approach to improving customer experiences. It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications.

Live Chat 78

Live Chat Social Media Multi-channel Omnichannel 78

Omnisend

MAY 12, 2023

For the MAX 2 plan, customers will also get a dedicated Customer Experience Manager and priority support. Pricing Price increases with number of contacts. ConvertKit G2 rating: 4.5/5 5 ConvertKit markets itself as a marketing hub for creators to grow their audiences.

Live Chat 78

Live Chat Shopify Social Media Omnichannel 78

Retail TouchPoints

MARCH 30, 2023

The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scale that had previously not been possible.

POS 273

POS Omnichannel Webinar Point of Sale 273

Optimizely

AUGUST 21, 2018

Even better, the pop-up won’t appear if the power supply is already in the cart, making it a great customer experience. It’s not only good business, it’s helpful for the customer who’s hoping to use their new device as soon as they receive it. Don’t let them get away. Register Now.

eCommerce 210

eCommerce Shipping Costs Webinar Shipping 210

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Kibo

DECEMBER 14, 2022

In 2022, we’ve gained numerous accolades for our composable commerce solutions, including: Named the Leader in the Forrester Wave: B2C Commerce Solutions, Q2 2022 report. Ranked highest for the B2C Digital Commerce Use Case in the August 2022 Gartner Critical Capabilities for Digital Commerce Platforms report. 2022 Product Recap.

Subscription 62

Subscription B2C Webinar Management 62

Ecommerce Platforms

MARCH 9, 2023

Zoho CRM supports: B2C companies : B2C companies with shorter customer lifecycles can access features like instant surveys, lead management, marketing automation and more. You can even access webinars to help teach you how to use the technology effectively.

Live Chat 104

Live Chat Social Media Payment Services Payments 104

GetElastic

MARCH 23, 2022

Your commerce platform is a critical piece of your strategy that can enable your brand to deliver unique customer experiences and drive revenue growth for your brand. We can talk about speed in two key facets—first, the speed of your platform, i.e., what your customers experience. Watch the Webinar.

Payments 78

Payments Multi-channel Payment Services B2B 78

Kissmetrics

AUGUST 16, 2021

Marketers, particularly B2C marketers , rely on several channels to drive leads to their businesses and boost their conversion rate: SEO paid ads social media email landing pages. Hack #2: Link to your webinars directly in your content. This is quite different from a webinar landing page that doesn’t offer much value to the user.

Webinar 349

Webinar Social Media Blog Books 349

Ecommerce Platforms

AUGUST 7, 2019

B2C and B2B: Whether you're looking for assistance with business customers or everyday consumers, Salesforce is here to help with a world-class digital platform for end-to-end relationship management. ?? Build webinars and events: Improve your brand reach by expanding your sales opportunities at events and webinars.

Payment Services 112

Payment Services Multi-channel Arts Management 112

GetElastic

JUNE 9, 2022

fared well among customer service response and problem solving tailored to the client. Dynamic Yield helps companies quickly build and test personalized, optimized, and synchronized digital customer experiences. Their ideal customers are high growth B2B and B2C retailers in the $100M+ total revenue bracket.

eCommerce 78

eCommerce Recommendation Mobile B2C 78

Whisbi

SEPTEMBER 3, 2018

The company was founded in Barcelona by Alex Bisbe (CEO) & Jose Luis Cantero (CTO) and quickly became a global leader in conversational sales, with offices in the US & Spain, Whisbi was created with one mission in mind: helping B2C companies to connect with customers online and increase their digital sales revenue.

Live Chat 40

Live Chat Telecommunications eCommerce Automotive 40

Whisbi

JUNE 13, 2018

The company was created with one mission in mind: helping B2C companies to connect with customers online and increase their digital sales revenue. Whisbi was created to help brands engage better with customers online and increase sales through their digital channels. Company creation & evolution. 10 years of Product.

Multi-channel 40

Multi-channel Automotive Channel Multichannel 40

Ecommerce Platforms

DECEMBER 20, 2021

B2B eCommerce and B2C businesses acting as manufacturers, distributors, or wholesalers face many challenges, the most important of which is ensuring their customers are happy. To help leave a smile on your customer's face, using the right eCommerce software platform for your business is imperative. It's well-reviewed.

Payment Services 211

Payment Services B2B Shipping Costs B2C 211

Email Audience

APRIL 8, 2022

They’ve been in business since 2003, serving B2B, B2C, and eCommerce customers. ActiveCampaign is built on the idea of driving growth with better customer experiences. And so they’ve created marketing and sales tools for lead generation, lead conversion, and customer retention.

Marketing 59

Marketing Live Chat Events Management 59