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ESW Named As Shopware Gold Technology Partner

ESW

The partnership gives ecommerce brands built on Shopware access to ESW’s suite of solutions to enable all aspects of DTC cross-border expansion, including compliance, data security, fraud protection, taxes and tariffs to checkout, delivery, returns, customer service and demand generation, in as little as four weeks.

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Why Retailers’ Obsession with Conversion is Keeping Them from…Converting

Retail TouchPoints

Unfortunately, like many seemingly good ideas, while this approach might drive a few more completed purchases, it fails at the bigger picture metrics that these retailers actually care about: revenue and profit. That’s because neither revenue nor profit is a function of conversion alone. B2B or B2C? No two shoppers are the same.

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9 Crucial Headless Commerce Trends to Watch In 2023

GetElastic

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. One of the most powerful recent commerce technologies is headless commerce. Headless commerce is a method of dividing the front-end and back-end aspects of an eCommerce platform.

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Understanding eCommerce Business Models: A Guide

Wiser

The chosen model should align with the brand’s long-term growth strategy and customer satisfaction objectives. This guide aims to delve into the intricacies of various eCommerce business models, shedding light on their pros and cons. Cons: Intense competition, high customer acquisition costs, need for continuous innovation.

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How chatbots can optimize customer experience (CX)

GetElastic

Imagine a customer service experience where the business representative is always available, friendly and equipped to handle any inquiry you send their way. While this might seem too good to be true, today it’s a reality for many businesses. . The B2C Experience.

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Welcome to the New Kibo: Solely Focused on eCommerce, Order Management, and Subscription Commerce

Kibo

As you may have heard, Kibo has spun off the personalization business, which now operates as its own entity under the Monetate Brand. As a fully modular, API-first platform, Kibo will be in an even stronger position to serve B2C, B2B, and D2C customers with modern solutions. Welcome to the New Kibo!

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Gartner Predicts COVID Will Accelerate These Top 5 Digital Commerce Trends

GetElastic

This makes it more important than ever for both B2B and B2C businesses to invest in digital commerce and diversify their go-to-market strategies. This means digital solutions adopted by B2B businesses need to be made available not only to customers, but to their sales force as well and incorporated as part of the sales process.