Ecommerce Platforms
MAY 8, 2020
Shipping doesn't have to be free. However, studies have shown that 91% of ecommerce customers rethink their purchases from online stores when they realize that the shipping wasn't priced well or it wasn't fast enough. Customers go to those sites and expect free/cheap shipping and rapid store-to-door delivery.
Retail TouchPoints
SEPTEMBER 13, 2023
For example, purchase confusion can arise (and does) when a customer sees unfamiliar names or references on bank statements. Consumers could be led to believe that these charges are a mistake or even potentially fraudulent and end up requesting their money back from their bank. billion per year. billion per year.
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Retail TouchPoints
JULY 20, 2022
In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base. Offering different shipping speed options is no longer enough to differentiate.
Retail TouchPoints
OCTOBER 1, 2021
Consumers are now reacting to that and replenishing a lot of the things that they didn’t spend on before,” said Joseph Nemia, Head of Asset-Based Lending at TD Bank in an interview with Retail TouchPoints. “So So how do you maintain or accelerate this growth?
Retail TouchPoints
AUGUST 11, 2020
For Kroger , the expansion of its Ship e-Commerce assortment through a third-party marketplace is the latest example. Starting this fall, more than 50,000 additional items will be available to Ship customers across multiple categories including natural and organic, international food, specialty items, housewares and toys.
Retail TouchPoints
OCTOBER 1, 2021
Consumers are now reacting to that and replenishing a lot of the things that they didn’t spend on before,” said Joseph Nemia, Head of Asset-Based Lending at TD Bank in an interview with Retail TouchPoints. “So So how do you maintain or accelerate this growth?
Retail TouchPoints
NOVEMBER 4, 2021
Prices have been scaling throughout the entire year, and for the most part, consumers seem to be absorbing those costs. They’re taking these higher prices and factoring that into their purchasing, and instead prioritizing the acquisition of goods.”. Shortages and Sticker Shock Heighten Holiday Stress.
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