Smile.io

NOVEMBER 29, 2023

  🧲 “A lot of companies in this space don’t really fight to win over customers in the long term because they know that customers need the shoes from them rather than the brand needing the customers to buy the shoe. We want to focus on volume, customer loyalty, and retention for the long term.”

Gifts 53

Gifts Customer Retention Events Customer Loyalty 53

Algopix

DECEMBER 2, 2020

AI advancements in retail catalog optimization are here to help by eliminating human error and improving the usability of customer data. These goals ultimately allow your company to provide better customer experiences, generate more sales with improved margins, and raise customer loyalty.

Customer Experience 78

Customer Experience Improvements Management Customer 78

Omnisend

DECEMBER 7, 2021

With that said, let’s look at some of the best ways to reach out to customers with your after-holiday email campaigns. Your holiday sales and customer data is gold if you can successfully make use of it. Customers have probably spent generously on gifts over the hectic holiday season and are now looking to treat themselves.

Gifts 158

Gifts Shipping Costs Recommendation Customer Retention 158

Omnisend

APRIL 26, 2021

From its humble beginnings in easily deliverable and consumable things like books and DVDs, ecommerce has expanded to the point where consumers now feel comfortable purchasing pretty much anything online. Use Marketing Automation to Create a Personalized Customer Experience. What has driven this rapid shift in attitudes?

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

SellBrite

MAY 13, 2019

Battling the stigma of the data collector is key for any ecommerce seller. Owing to the value of raw customer data, some owners of it are tempted to be vague about how they’re willing to use it – it’s a subject of public sensitivity, and exploiting it can backfire spectacularly.

Mobile eCommerce 117

Mobile eCommerce Mobile eCommerce Social Media 117

Smile.io

JULY 28, 2020

While it's important to tap into new markets, keeping your existing customers loyal requires much less effort, time, and resources. And the best way to do this is through a customer loyalty program. Starbucks has one of the most successful loyalty programs of all time. They call it Starbucks Rewards.

Food and Beverages 46

Food and Beverages Customer Marketing Games 46

Retalon

APRIL 27, 2021

Although e-commerce gets all of the attention, the past two decades of technological change have transformed every aspect of the retail business — from planning, inventory, pricing, and promotions — all the way down to customer service and the in-store experience.

eCommerce 41

eCommerce Shipping Costs Retail Order Fulfillment 41

Dynamic Action

SEPTEMBER 11, 2017

Lesson #1: Form a complete view of the customer experience. Amazon’s operating model is centered on the customer. Globally renowned luxury brand, Mulberry, is recognized for their exceptional customer service, which has rendered lasting customer loyalty. Mulberry teams constantly fine-tune the customer journey.

Operations 59

Operations Shipping Costs Retail Merchant Services 59

Talkoot

FEBRUARY 16, 2023

It’s the ultimate way to create a customer-centric journey without the guesswork. By better understanding your customers, you can predict future purchasing behavior and tailor your interactions with them. This leads to increased customer loyalty, higher engagement levels, and, ultimately, more sales. Book a demo today.

Retail 78

Retail Customer Loyalty Outdoor Recommendation 78

RTP blog

JULY 14, 2017

Merchants who deal in the growing digital goods space — selling electronic gift cards, e-books, digital tickets, and the like — are losing even more: 8.6% Encrypting customer data can make it nearly impossible for fraudsters to access sensitive information. Merchants with an online channel are already losing 7.6%

Merchant Services 150

Merchant Services Payments eCommerce Payment Services 150

Ecommerce Platforms

APRIL 5, 2022

Appointments : You can use your Lightspeed ecosystem to access a range of bookings and appointment features to expand your business. Marketing : There are various tools for advertising your business to new potential customers, including local ads with Google. Who is it best for? While some apps are free, others come at an extra price.

POS 104

POS lightspeed Payment Services Point of Sale 104

BigCommerce

FEBRUARY 13, 2018

1992 Book Stacks Unlimited launches as one of the first online marketplaces for books. 1992 – Book Stacks Unlimited launches as first online book marketplace. Stack introduced Book Stacks Unlimited as an online bookstore in 1992 – three full years before Jeff Bezos introduced Amazon. 2009 Square, Inc.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Kissmetrics

MARCH 23, 2018

Use customer data to inform your business. Amazon collects data on every single customer of their 300 million customers. They do this to inform a lot of their marketing strategies and determine how to best serve their customers in other ways. Kindle book recommendations based on data from Goodreads.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210

UpSellIt

AUGUST 3, 2023

Taking it a step further, these visitors were then emailed with a reminder to book at their location. Ecommerce Segmentation Benefits Ecommerce segmentation benefits include tailored and targeted marketing efforts, improved customer engagement, higher customer satisfaction, and increased retention rates.

eCommerce 111

eCommerce Recommendation Accessories Customer Loyalty 111

Ecommerce Platforms

DECEMBER 28, 2021

This includes helping you to make reservations and bookings for customers online, enabling gift and loyalty cards, and so much more. You can also access a bunch of hardware options in the form of a digital menu board, self-service kiosk, customer-facing display, and kitchen display system. No customer loyalty tools.

Payment Services 104

Payment Services Payments POS lightspeed 104

Ecommerce Platforms

FEBRUARY 23, 2023

This includes order numbers, sales metrics (such as a breakdown of where your sales have come from (online store, Facebook, in-store)), account management features, order details (order numbers, fulfilled and unfulfilled orders, and unpaid orders), customer data, and more. You’re also level 1 PCI security compliant.

BigCommerce 104

BigCommerce Shopify Payment Services Shipping Costs 104

Smile.io

OCTOBER 13, 2021

Customers want to be able to start interacting with you on one channel and finish on another. Simon Sinek’s Golden Circle Theory from his book Start With Why Let’s break this down even further with a concept that all marketing gurus are familiar with: Simon Sinek’s Golden Circle Theory.

Omnichannel 66

Omnichannel Multichannel Marketing eCommerce 66

Ecommerce Platforms

JULY 8, 2019

Customer Relationship Management: A solid POS system should help you manage your customer data accordingly, as well as boost sales through promotions. A few of the basic features you should look out for include customer profiles, gift cards, email marketing, discounts, etc. Booking by employee. Accept tips.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

Ecommerce Platforms

NOVEMBER 25, 2019

A reliable restaurant POS system is the difference between a coffee shop or bar that feels like a disorganized open market, and one where customers enjoy the convenience of ordering remotely from their mobile phones, or perhaps booking tables beforehand and then having their orders delivered right on time. Customer-facing display.

POS 104

POS Payment Services lightspeed Payments 104

Ecommerce Platforms

DECEMBER 23, 2019

So, let’s explore every single one of them as we highlight their core features for marketing automation, customer data management, lead scoring, sales forecasting, pipeline management, lead generation, workflow management, project management, task management, sales automation, email marketing, etc.

Social Media 129

Social Media Management Multi-channel Mobile 129

Ecommerce Platforms

OCTOBER 14, 2019

Even Amazon began by focusing on books. These are commoditized niches, where it's very difficult to build a brand or earn customer loyalty through product quality, due to the simple fact that there may be a ton of players in the market, and the product of same or similar quality may be available from a wide variety of sources.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

ROI Revolution

AUGUST 5, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Other notable categories that have suffered include apparel, toys, arts and crafts, sporting goods, and book retailers.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 1, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Other notable categories that have suffered include apparel, toys, arts and crafts, sporting goods, and book retailers.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Other notable categories that have suffered include apparel, toys, arts and crafts, sporting goods, and book retailers.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

DECEMBER 2, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Other notable categories that have suffered include apparel, toys, arts and crafts, sporting goods, and book retailers.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

OCTOBER 7, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Other notable categories that have suffered include apparel, toys, arts and crafts, sporting goods, and book retailers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Other notable categories that have suffered include apparel, toys, arts and crafts, sporting goods, and book retailers.

eCommerce 78

eCommerce Social Media Payment Services Payments 78

ROI Revolution

NOVEMBER 4, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Other notable categories that have suffered include apparel, toys, arts and crafts, sporting goods, and book retailers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JANUARY 5, 2022

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Other notable categories that have suffered include apparel, toys, arts and crafts, sporting goods, and book retailers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78