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5 Common Multi-Channel Challenges and How to Overcome Them

SellBrite

In ecommerce, investing in multi-channel can help you quickly take your business to the next level, but it can also come with a number of challenges that you may or may not be aware of. To succeed in multi-channel, you have to know how you’re going to address these challenges when they appear in front of you.

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4 Ways to Prepare Your DTC Channel for Peak Season

ESW

While every brand with a DTC channel dreams of a sudden surge in website traffic, too much of a good thing can do irreparable damage to even the most established online retailer. Preparing a DTC channel for peak season is a must for growing revenue and preserving brand reputation. Sourcing and manufacturing.

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How to Turn One-Time Holiday Buyers into Brand Loyalists

Retail TouchPoints

Brands once had the challenge of getting customers to walk through their large store doors, supplying products they wanted to purchase and hoping they would return, but everything was limited to that in-store traffic. The beauty of the retail industry today is the number of options for brands to connect with customers.

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The Signs of Bad Shopping Experiences and How to Mitigate Them Using Digital Surveys

Retail TouchPoints

The number of touch points and level of consistency shoppers expect across all departments and channels is increasing. Today, 74% of customers said they use multiple channels to start and complete a transaction. It is important that you are able to gather feedback across every channel. You can do this by white labeling.

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5 Strategies to Optimize the Online Integration of Your Grocery Store

Retail TouchPoints

Spoiled for choice, customers are so used to consuming content and making purchases across different channels that legacy retailers are struggling to define agile and modern digital strategies to bring added value and build brand loyalty. Two of the biggest challenges faced by grocers include supply chain disruptions and labor shortages.

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How Outdoor Brands Can Sustain the Pandemic Boom

ESW

As a result, people flocked to the great outdoors like never before and outdoor brands with DTC channels saw revenues skyrocket. Rising inflation and continuing supply chain disruptions also presented the outdoor industry with new challenges. Outdoor activity increased by 6.9% Worldwide ecommerce accounted for $5.7 trillion in 2023.

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How to Meet and Exceed Amazon-Driven Customer Expectations 

ESW

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. While this was good news for brands that had or could set up ecommerce channels, it may have accelerated and intensified The Amazon Effect. Contact us today to learn how.

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