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Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations. Mary’s College of California.

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Tailored to Perfection: Creating a Hyper-Local Shopping Experience with AI

Retail TouchPoints

Ultimately, it sounds like a no-brainer for a retailer, but managing a localized assortment can be quite complex. It’s a matter of retailers and consumer goods teams being in constant communication to build a better experience for shoppers. Predictive analytics can help.

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What Can and Should Retailers Do About Climate Change?

Retail TouchPoints

With global attention focused on mitigation, adaptation and resilience, how are retailers managing related risks and considering possible business opportunities? ESG analysis could indicate that management is focused on long-term competitive market advantages that also may help it meet future bondholder obligations.

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How Artificial Intelligence is Reshaping Retail & CPG Marketing

RETAIL MANAGEMENT SOFTWARE

From price optimization to crafting hyper-personalized experiences and forecasting consumer trends, artificial intelligence is unlocking the potential for more captivating, innovative, and profitable marketing strategies. Supply Chain Efficiency AI is also transforming supply chain management in the retail and CPG industries.

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As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Retail TouchPoints

But for now, you’re seeing ‘capacity control’ playing a role, and even these businesses are suggesting appointments to manage busy times.”. Retailers need to supply both contact center agents and in-store associates with consistent customer information through a centralized platform. Appointment-Based Benefits Apply Across Categories.

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How Retailers can Overcome the Challenges Faced on the Path to Sustainability

Retail TouchPoints

A material or ingredient’s origin can be an influential factor in determining whether a consumer purchases an item or not. Some retailers and consumer goods companies are going a step further by investing in sustainable sourcing, such as farming or forestry, to ensure the long-term availability of a socially responsible supply.

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Key Takeaways from the Wiser Industry Leaders Brand Panel: Challenges and Adaptations

Wiser

Industry Trends Inflation has notably driven up the cost of living, leading to a sharp increase in prices of essential consumer goods. The escalating logistics costs are prompting retailers to seek increased profit margins, creating a ripple effect on pricing strategies and consumer affordability.