RTP blog

SEPTEMBER 17, 2018

Up to 90% of consumers use their phone while shopping in stores and retailers are increasingly enhancing digital transformation strategies to take advantage of the new mobile-powered shopping era across every vertical, from department stores and supermarkets to hardware, sports and specialty retailing.

Payment Services 150

Payment Services Retail Consumer Payments 150

Retail TouchPoints

DECEMBER 5, 2023

To understand the impact of this shift, it’s crucial to recognize the importance of Lunar New Year to Chinese consumers. Get culturally competent : Chinese shoppers are a world away from American consumers. Make sure you accept a variety of payment methods. However you can’t rely solely on WeChat Pay either.

Food and Beverages 204

Food and Beverages Marketing Travel Retail 204

RetailMinded

OCTOBER 27, 2022

This strategy can help them improve efficiency, provide the utmost customer experience, and stay competitive. For example, retail businesses now integrate omnichannel strategies like M-commerce or mobile commerce to enable mobile shopping. This allows you to deliver a better impression to consumers.

Payment Services 98

Payment Services Mobile Payments Retail Mobile 98

Retail TouchPoints

JUNE 15, 2020

These consumer sentiments, along with the need to protect the health of both shoppers and store associates, means retailers need to be stringent about enforcing social distancing and other safety measures as they reopen. In fact, displaying an abundance of caution will be required to bring many consumers back into physical stores.

eCommerce 133

eCommerce Consumer Retail Payment Services 133

Retail TouchPoints

SEPTEMBER 24, 2020

Despite the pandemic, we know that consumers are looking to celebrate and capture the special holiday spirit, even if it looks a little different this year,” said Brad Weston, Party City CEO in a statement. “We Home delivery is free for orders of $35.

Payment Services 257

Payment Services Mobile Payments eCommerce Operations 257

RTP blog

SEPTEMBER 16, 2019

Once a card has been given, there is no way to promote, incentivize or measure consumer engagement. Rather than sending a blanket promotional offer, retailers can now get specific enough to offer customers their favorite cookie for their birthday, based on what they know the customer has bought and likes.

Gifts 150

Gifts Mobile Payments Retail Mobile 150

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Retail TouchPoints

AUGUST 11, 2020

Starting this fall, more than 50,000 additional items will be available to Ship customers across multiple categories including natural and organic, international food, specialty items, housewares and toys. The third-party vendors will ship the products directly to the consumers’ homes.

Shipping Costs 216

Shipping Costs Shipping Merchant Services eCommerce 216

Retail TouchPoints

MARCH 30, 2022

An eMarketer article recently stated, “To align with usage trends, checkout providers will double down on optimizing the mobile payments experience.” Getting to know how users want to consume brand content will guide how brands should show up on each platform when they want to encourage or influence buying behaviors.

Payment Services 274

Payment Services Social Media eCommerce Presentation 274

iVend

DECEMBER 11, 2023

As consumer demands continue to evolve, and competition is hotter than ever, retailers are embracing innovative solutions to stay ahead. Customer service – chatbots and personal assistants to enhance the customer experience. As we move into a new year, our thoughts turn to the time ahead and what it will hold.

Payment Services 52

Payment Services Technology Payments Retail 52

iVend

FEBRUARY 9, 2024

Customer service – chatbots and personal assistants to enhance the customer experience. Closely related to AI is Augmented Reality (AR), which overlays the real world with the digital world, to enhance the shopper’s experience and increase sales, with applications such as make-up, virtual dressing rooms, and room styling.

Payment Services 52

Payment Services Payments Retail Mobile Payments 52

365 Retail

JANUARY 4, 2024

Long gone are the days of long lines and cumbersome payment processes. Customers expect a quick, easy, and secure checkout, whether they’re shopping online or in-store. Invest in technology that speeds up the process, such as mobile payments, self-checkout stations, and one-click online purchasing.

Payment Services 52

Payment Services Retail Supplies Mobile Payments 52

RTP blog

MAY 12, 2017

For any business, the consumer has always been the end destination. The old model of commerce saw brands as manufacturers of products and retailers as the gatekeepers of what is commercially viable and appealing to consumers. In the new frontier, the consumer leads the way. How exactly is this happening?

Payment Services 150

Payment Services Drop Ship Retail Shipping Costs 150

UpSellIt

JULY 13, 2023

Omnichannel Retailing Omnichannel retailing provides a unified and enhanced customer experience by leveraging the strengths of different channels and eliminating friction points throughout the customer journey. Leverage mobile technology Mobile devices play a significant role in the omnichannel experience.

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

365 Retail

AUGUST 4, 2022

Staying on trend with hot new technologies can help your business stay current and boost your consumer engagement and sales. Technology is constantly evolving to improve business processes, create consumer solutions, and provide adaptable and convenient service. Tap -to-Mobile Contactless Card Machines.

Merchant Services 59

Merchant Services Technology Payment Services Payments 59

Wiser

JUNE 23, 2020

Mobile payments and rewards, the drive to provide healthier options, and consumers’ demand for fast service without compromising on quality have affected every type of restaurant. Loyalty programs get even more effective when they’re combined with mobile payments. You don’t want to be invisible there.

Payment Services 78

Payment Services Mobile Payments Channel Marketing 78

Retail TouchPoints

NOVEMBER 3, 2020

Tap-n-go credit cards, mobile wallet capabilities, buy online/pick up in-store (BOPIS), curbside pickup and a well-working ecommerce platform are all appealing methods that help shoppers feel relaxed about the safety of your stores. Observe Your Consumers. But if you don’t have contactless technology, don’t worry.

Payment Services 178

Payment Services Mobile Payments Technology Mobile 178

Kissmetrics

SEPTEMBER 4, 2020

Customer Experience. When shopping, customers want the entire experience to be quick and easy. In fact, a long and complicated checkout process is the number three reason why consumers abandon their carts in 2020. Payline Data offers in-person, online and mobile payment solutions for companies of varying sizes.

Payment Services 269

Payment Services Merchant Services Payments eCommerce 269

GetElastic

JUNE 22, 2022

While the foundational ordering and payment experience wasn’t necessarily broken, it was cumbersome, slow, error-prone, and, most notably, insecure. lagged behind other countries in mobile payment adoption. See How Elastic Path Delivers Unique Customer Experiences. For years, the U.S. Go to Demo Library.

Payment Services 78

Payment Services POS Demo Payments 78

RTP blog

AUGUST 10, 2017

We’ve seen in just about every “customer experience” case, that failing to adapt to the consumer’s needs pushes shoppers to buy on Amazon. The China example shows how embedded the mobile device is in these consumers’ entire lifestyle — well beyond shopping. However, the U.S.

Merchant Services 150

Merchant Services Small Business Retail Payments Payment Services 150

GetElastic

NOVEMBER 24, 2021

Customer experience is key to any online shopping scenario. Shopping behaviors dictate these experiences and if you’re paying attention to your bottom line there are a few rules to follow: 1. Omnichannel Experience: Allow your customers to shop any way they choose.

Customer 78

Customer Payment Services Shopping Carts Mobile Payments 78

Korona

SEPTEMBER 15, 2022

Providing your shoppers with the option of Google Pay is a convenient way to increase sales and improve the customer experience. Not only do millions of people around the world use Google Pay, but it’s also a contactless payment method that has surged in popularity over the past few years. How does Google Pay work on the web?

Merchant Services 52

Merchant Services Payment Services POS Banking 52

lateshipment

APRIL 23, 2020

Hacking Alternative Payment Options. With millennials and Gen Z consumers more and more interested in mobile purchasing, they are looking for the most frictionless way to pay. This should be your main defense tactic – make it too expensive or time-consuming for fraudsters to mess with your store.

Merchant Services 242

Merchant Services Payment Services eCommerce Payments 242

Omnisend

DECEMBER 14, 2023

This is different from omnichannel selling, which deals with a specific type of multichannel selling strategy that provides a seamless customer experience across channels. In fact, according to Statista , 77% of consumers use social media to discover new brands or products. Let’s cover some of these in detail.

Multichannel 78

Multichannel Social Media Payment Services Shipping Costs 78

365 Retail

FEBRUARY 23, 2022

Tackling key issues driving retailers’ multichannel development – from the new role of the store in digital-first shopping journeys to marketplace strategies for success and using technology to reimagine customer experience across every touchpoint. An eye on Innovation & Technology.

Technology 52

Technology Payment Services Retail Events 52

Sailthru

MAY 16, 2019

Clearly this means that consumers are collectively over brick-and-mortar shopping, right? When Sailthru surveyed more than 2,000 American and British consumers , we found that most of them didn’t notice or care about the absence of stores like Sears, Toys”R”Us or House of Fraser. Mobile Payments.

Technology 68

Technology Improvements Payment Services Home Furnishings 68

PFS

AUGUST 28, 2019

The payments industry has become an ever-changing landscape. Consumer needs are constantly shifting, causing a clear impact on the rate of technological innovation. Particularly with the rise of eCommerce, consumers have a defined expectation of what their payment experience should look like.

Merchant Services 40

Merchant Services Payment Services Payments Mobile Payments 40

Wiser

AUGUST 13, 2018

While some shoppers may get excited about the latest and greatest tech developments for in-store and online experiences, some would rather take it slow and prefer the simple days of retail. Making the shopping experience easier is always a plus, but overdoing omnichannel retail technology runs the risk of alienating shoppers.

Retail 79

Retail Payment Services Mobile Payments Technology 79

Korona

JUNE 8, 2022

So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. In fact, when it comes to customer service, Nextiva found that 89% of consumers have switched to a competitor after a bad customer experience.

Technology 52

Technology Payment Services Payments Retail 52

Sailthru

FEBRUARY 5, 2020

Shipping fees are the most common catalyst; however, 34% of consumers have abandoned carts because they simply didn’t feel like creating accounts. The mobile payments platform works with more than 500 retail partners and its quest to learn which ones appeal most to new users begins with a single customer data set.

Customer Data 97

Customer Data Customer Multi-channel Mobile Payments 97

Korona

SEPTEMBER 22, 2022

Among other reasons, the rising trends of online shopping, contactless payments, QR code use, click-and-collect, increased software integrations, and a stronger reliance on data are expected to strengthen the cloud POS market through the foreseeable future. Streamline your customer experience with personalized offers.

POS 52

POS Payment Services Point of Sale Payments 52

Korona

AUGUST 3, 2022

It also provides automatic inventory updates for in-person and online sales and offers a centralized solution for online and offline transactions with various payment methods. . See related: A Guide to Contactless and Mobile Payment for Retailers: 7 Common FAQs. Payment plans. It’s time-consuming but worth it.

POS 52

POS eCommerce Point of Sale Payment Services 52

ecomdash

MARCH 7, 2019

Your customers have the expectation that making purchases with a smartphone or tablet will be as easy as doing so on a laptop or desktop. You must improve your checkout process to create a positive customer experience no matter the device your potential shopper is on. 2 – Make Payments Easy.

Mobile 84

Mobile Payment Services Shopping Carts Mobile Payments 84

Ecommerce Platforms

APRIL 5, 2019

Based in Amsterdam, Adyen is a merchant bank (aka “global payment company”) that lets companies accept point-of-sale (POS) payments, mobile payments, and eCommerce payments. But is Adyen the right choice for ordinary consumers who just want an easy, reliable way to purchase goods and services online and in person?

Payment Services 134

Payment Services Merchant Services Payments POS 134

Payoneer

DECEMBER 17, 2018

Mobile-first shopping is giving way to mobile-only shopping in some parts of the world. In China, for instance, the majority of consumers will only shop online via a mobile device in 2019. This trend continues the importance of a website, app or shopping platform that caters to the distinct needs of a mobile user base.

eCommerce 26

eCommerce Mobile Payments Payment Services Shipping Costs 26

Teamwork Retail

MAY 29, 2019

These modern marvels brought a dizzying array of products right to the consumer. The experience of shopping in Macy’s in 1800s New York was not all that different from today. As the 19 th century ended, new techniques turned consumer goods into mass-produced items rather than hand-crafted one-offs. What does the Future Hold?

Merchant Services 70

Merchant Services Payment Services Retail eCommerce 70