UpSellIt

NOVEMBER 22, 2021

Conversion types also differ, as your desired action may be to book a demo, download a white paper, or fill out a form. Your customers look to purchase something because they have a problem and it’s your job to help them solve it. Better User Experience. The Benefits of B2B Conversion Rate Optimization.

B2B 174

B2B White Paper Download Demo 174

365 Retail

DECEMBER 13, 2023

This year, AI has transformed the future of customer experience and is quickly becoming a key driver of growth and productivity across industries. This, combined with consumers’ rising expectations, places huge pressure on retailers to implement AI and enhance the overall shopping experience, to maintain a competitive edge.

Retail 65

Retail Gifts Shipping Costs Customer Loyalty 65

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. 69% of B2B buyers are willing to pay more for a personalized experience.

B2B 146

B2B eCommerce Customer SEO 146

365 Retail

OCTOBER 16, 2023

“Those looking to make the most of it can use our predictions as a guide – but it’s critical that retailers also leverage internal data and analytics tools to refine their approach to promotions, staffing and customer experience in November and December.

Gifts 65

Gifts Download Consumer White Paper 65

365 Retail

MAY 5, 2023

Highlighting the increasing complexity of meeting the demands of consumers who expect to shop seamlessly across multiple touchpoints, respondents working at omnichannel businesses (92%) were more likely those at pure play ecommerce retailers (84%) to think a branded post-purchase tracking solution would improve their customer experience.

Customer Loyalty 52

Customer Loyalty Customer Retail Omnichannel 52

OrderDynamics

JANUARY 24, 2019

We’ve seen omnichannel, unified commerce, customer experience, AI, AR innovations emerge and become real. This will drive customers to your brand and attract the best talent. Another encouraging sign in 2018, has been companies focusing their strategies around the customer experience.

White Paper 52

White Paper Vend Customer Experience Events 52

Omnisend

MAY 3, 2023

Add a clear call-to-action : Tell the recipient what you want them to do next, such as downloading a white paper, scheduling a demo, or signing up for a free trial. Product upsell emails The goal of product upsell emails is to increase the average order value (AOV) of each customer by encouraging them to buy more products.

Marketing 147

Marketing Download White Paper Recommendation 147

ChannelAdvisor

MAY 30, 2019

Improve the consumer experience. Want to learn more about this development and how it may affect the way you market and sell to consumers? Check out these resources: [Blog Post] Google Product Update: New Shopping Actions, New Ad Types, Better Consumer Journey. Data and the Omnichannel Consumer. Are you ready?

eCommerce 45

eCommerce Webinar White Paper Automotive 45

FastSpring

DECEMBER 18, 2020

According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. This meant that there was a chance of human error by BizNet’s staff, and their customers also had to wait over 24 hours to receive access to their product. It wasn’t ideal for the business or its customers. “It

B2B 148

B2B eCommerce Payment Services SEO 148

365 Retail

MAY 2, 2023

ParcelHero’s Head of Consumer Research, David Jinks M.I.L.T., Does that mean we are all cyberslacking, using our work computers to indulge in some Monday morning internet shopping? ParcelHero says it’s all down to the impact of Covid. In fact, it’s miserable Mondays that see the peak of online shopping.

eCommerce 59

eCommerce Small Business Retail Books Fulfillment 59

Dynamic Action

SEPTEMBER 11, 2017

DynamicAction’s Co-founder and Chief Data Scientist recently penned How Amazon Does Data—And What you Can Learn From It — a retail strategy white paper containing 8 tactical lessons from Amazon’s playbook. Lesson #1: Form a complete view of the customer experience. Amazon’s operating model is centered on the customer.

Operations 59

Operations Shipping Costs Retail Merchant Services 59

365 Retail

AUGUST 17, 2022

As back to school campaigns begin in full swing, the pressure is on retailers to engage with customers in more meaningful and personalised ways. Start by understanding your customer. That means, messaging that goes beyond a first name or lumping consumers into generic buyer personas. Engage across every channel. Real-time wins.

White Paper 59

White Paper Retail Payment Services Payments 59

Groove

APRIL 21, 2020

It's not uncommon for consumers to opt out of emails, causing email lists to diminish. If you’re unsure where to start, we recommend exploring eBooks , white papers, videos and infographics. Provide An Incentive With A Customer Loyalty Program. How To Grow Your Email List.

White Paper 343

White Paper Social Media Seminar Customer Loyalty 343

Kissmetrics

MAY 2, 2018

Videos, illustrations, infographics, ebooks, white papers, webinars, case studies, podcasts, charts, graphs, blog posts, quizzes, slide decks, reports, and on and on. Or white papers. The rule of seven tells us that the average consumer needs to see your message seven times before they buy into it…or you.

White Paper 236

White Paper Webinar Social Media Blog 236

Kibo

MAY 15, 2020

Many companies use data to inform their offerings for individual users: The Weather Channel uses location data to show real-time weather that reflects their current location, and many B2B companies use cookies to suggest white papers to returning users. What is a personalized customer experience? Increase ROI.

Marketing 62

Marketing Recommendation Information Customer Experience 62

Retail TouchPoints

SEPTEMBER 13, 2021

Retailers accelerated implementations, many of which were already part of their long-term IT roadmaps, and consumers embraced the solutions. Indeed, the new digital and “phygital” shopping behaviors that consumers and retailers readily adopted last year look like they’re here to stay. Double-digit growth in U.S.

eCommerce 280

eCommerce White Paper Omnichannel BigCommerce 280

Ecommerce Platforms

DECEMBER 20, 2021

Customers can track their orders in real-time. Customers can save their cart to buy later. Consumers can access one-step checkout Customers can view product manuals online. Needless to say, the above goes a long way to making the ordering and returns process easier for you, your team, and most importantly, your customers.

Payment Services 211

Payment Services B2B Shipping Costs B2C 211