Salsify

NOVEMBER 28, 2018

In a recent webinar, Mitzi Krone, Sr Director of Customer Service at Pacific Cycle shared how the company was able to increase in customer loyalty, brand satisfaction scores, and sales on Walmart.com by using the data and feedback received through Salsify Chat to create a more personalized and humanized shopping experience for consumers online.

Customer Loyalty 60

Customer Loyalty Webinar Customer Management 60

Mi9

APRIL 21, 2020

As consumers embrace online grocery shopping at record-breaking levels due to the Coronavirus, grocers have a massive opportunity to take market share, grow their online business, and build customer loyalty. The post Webinar On Demand: Getting a Grip on Grocery E-Commerce appeared first on Mi9 Retail.

eCommerce 52

eCommerce Webinar eCommerce Platforms Customer Loyalty 52

Groove

JUNE 9, 2021

In addition to using automation for abandoned cart reminders, use automation to follow-up with customers who made a purchase or downloaded a specific piece of content, like a webinar. Delighting Customers. Use A Customer Loyalty Program. A/B Test Emails. Celebrate Their Milestones.

Marketing 367

Marketing Social Media Customer Loyalty Shopping Carts 367

ChannelSale

DECEMBER 1, 2023

A key marketing concept is the consumer journey. By comprehending and utilizing each phase, businesses can sell their products more successfully, increasing sales and customer retention. Awareness The Awareness stage of the consumer experience is when potential customers first become aware of their needs, problems, or both.

Consumer 52

Consumer Management Demo SEO 52

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Smile.io

SEPTEMBER 29, 2020

Do you want to boost customer loyalty while increasing your conversions and sales? After a customer completes a specific action on your website, you can use this as an opportunity to show them an irresistible offer. Display an Irresistible Offer Next, let’s talk about the importance of adding an offer to your thank you page.

Customer Loyalty 46

Customer Loyalty Customer Social Media Blog 46

Smile.io

SEPTEMBER 10, 2020

In this blog, we’re sharing 9 strategies to attract, engage and delight consumers at each stage of the buyer’s journey. Need recognition occurs during this stage, but the consumer is not yet committed to researching solutions for the problem. To discover the best solution, consumers will research and compare many different brands.

Consumer 46

Consumer Social Media SEO Webinar 46

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. How to Get the Most Value From Your Loyalty Program This Season.

Payments 270

Payments Payment Services Customer Experience Social Media 270

Dynamic Action

FEBRUARY 23, 2024

A lack of customer-centricity can lead to decreased loyalty, higher churn, pricing issues, and overall profitability struggles. Utilizing a retail intelligence platform allows teams to break data silos, gain comprehensive insights, and adapt to changing consumer expectations.

Customer 62

Customer Retail Webinar Customer Loyalty 62

Smile.io

APRIL 30, 2024

Abandoned carts When customers add products to their shopping cart but don’t push through with the checkout process, it still implies that they are interested in those items.  Loyalty & Reward Program Insights from Smile.io So, leverage your consumers' browsing history and cart data for email retargeting.

Customer 71

Customer Shopping Carts Shipping Costs Subscription 71

Kissmetrics

OCTOBER 6, 2021

D2C companies, by definition, take out the middleman and sell their products “direct to consumers.”. Plus, you don’t have to charge markup fees to cover those additional costs, so you can keep the prices low for your customers. You could also offer a unique approach to your consumers. The hiccup comes with marketing.

Subscription 252

Subscription eCommerce Marketing Reference eCommerce 252

RetailMinded

MARCH 21, 2024

As the name implies, experiential marketing involves creating an immersive experience for the consumer as a means of creating a deeper personal connection. These experiences are often in person, unique and designed to leave a lasting impression that builds loyalty and creates word-of-mouth buzz.

Marketing 52

Marketing Consumer Electronics Social Media Webinar 52

Groove

FEBRUARY 11, 2019

Abandoned cart workflows use automated emails to redirect consumers back to their carts. As omni-channel shopping continues to evolve, more customers follow non-linear purchase paths than ever before. As a result, it's essential to nurture consumers as they browse and encourage them to convert. Retargeting.

eCommerce 258

eCommerce Payments eCommerce Platforms Recommendation 258

Retail TouchPoints

JUNE 8, 2020

So every week for eight weeks we did a mass weekly live webinar with the entire system. Consumers want a national brand, because they like the uniformity of standards and systems. We think it’s critical to get the consumer to understand that it’s safe to get services here. Leff: That’s the strength of franchising.

Gifts 188

Gifts Operations Webinar Customer Loyalty 188

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Watch the Webinar. Deliver a smoother B2B experience.

B2B 146

B2B eCommerce Customer SEO 146

Groove

JULY 2, 2019

With online scams on the rise, many consumers are still concerned with cyber security issues and identity theft. These visuals provide security assurances that increase your store’s credibility and strengthen consumer confidence. Free shipping is attractive to customers, which makes the offer a potential competitive advantage.

Shopping Carts 284

Shopping Carts Payments Live Chat Shipping Costs 284

MagentoBrain

MAY 23, 2023

This can include blog posts , social media posts , videos , podcasts , or webinars. Encourage user-generated content such as reviews , photos , or videos to showcase your brand's authenticity and engage with your customers. For example, early access to new products, exclusive discounts, or invitations to events or webinars.

Social Media 52

Social Media Customer Loyalty Customer Data Improvements 52

Algopix

AUGUST 14, 2023

Marketing and Branding : When working on branding and marketing efforts, opt for books that delve into consumer behavior, psychology, and effective marketing techniques. Consumer Psychology: Understanding customer behavior and decision-making is crucial for effective marketing. Financial Literacy : Managing finances is integral.

Books 101

Books eCommerce Arts Webinar 101

SheerID

JUNE 23, 2020

Learn how Rothy's leveraged its brand advocates to effectively enhance its personalization strategy.

Webinar 78

Webinar Customer Customer Loyalty Consumer 78

Kibo

JULY 2, 2014

Consumers expect to enjoy a frictionless journey via any connected device. B2B Ecommerce Webinar On-Demand Webinar: Maximize Your Commerce Technology to Build Customer Loyalty with Kibo and Guest Emily Pfeiffer Learn how to leverage your commerce platform and order management system to build customer loyalty with Kibo and guest Forrester.

Shipping Costs 62

Shipping Costs B2C B2B Shopping Carts 62

Kibo

MAY 19, 2014

Why Customer Care Will Win the Sale Consumers are largely motivated by one thing: Price. With a wealth of information at their fingertips, including product details, promotions, coupons, and sales, consumers have become even more selective with what they spend their money on and who they spend their money with.

Customer 62

Customer Multi-channel B2B Omnichannel 62

Kibo

JUNE 18, 2014

How Retailers Are Increasing Foot Traffic in an Omni-Channel Retail World Given the accelerating pace of technology innovation, consumers have more purchasing options than ever before — in-store, online, mobile, overnight shipping and ship-from-store, to name a few. And with these options, retailers are facing new challenges each day.

Channel 62

Channel Retail B2B B2C 62

FastSpring

DECEMBER 18, 2020

According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. You might decide to invest in white papers and case studies, or go social by targeting customers through LinkedIn and webinars. As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue.

B2B 148

B2B eCommerce Payment Services SEO 148

Kibo

JUNE 6, 2014

With real-time inventory visibility, you can spend less time worrying about stock-out scenarios, and more time focusing on your customers. And if a consumer is unable to purchase a desired item online, you can easily direct them to the nearest local store that has the item in stock. Improve product pricing.

Improvements 62

Improvements B2B B2C Webinar 62

Ecommerce Platforms

JANUARY 24, 2023

Loyalty and Referrals The Yotpo loyalty and referral program is designed to help foster engagement with existing customers and entice new ones to power your re-engagement and retention strategy. You can create customized loyalty and referral programs. There's a library of loyalty widgets.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

Kibo

JULY 9, 2014

Why Smart Shoppers Love Your Website, But Hate Your Dealer Locator Chances are, if you’re reading this blog post, you’re a savvy consumer. And I’ll bet my afternoon chips that you’re among the 52% of US consumers who prefer to purchase products directly from a manufacturer’s website (Price Waterhouse Cooper).

B2C 62

B2C B2B Shipping Costs Webinar 62

GetElastic

OCTOBER 21, 2022

She was named by Forbes as one of the Top 50 Social Media Power Influencers, and is considered an expert in growing email lists, creating digital courses, and promoting/selling courses online through webinars. TJ Gamble: Founder & CEO of Jamersan. itok=NKOQLXM0","video_url":"[link] Video (Responsive)."]}.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Demac Media

OCTOBER 13, 2017

It’s a key factor in ensuring your customers stay loyal to your brand, and keep coming back for more! That answer will help differentiate your brand from your competitors and keep that customer loyalty every brand needs! Empowered consumers are forcing a paradigm shift in your business model!

Customer Experience 34

Customer Experience Customer Webinar Mobile 34

Powerinbox

AUGUST 17, 2017

Engagement, greater ROI, community building, and customer loyalty are just a few of the advantages to having a solid e-mail marketing strategy. E-mail newsletters should be a component of any business’s marketing mix, and shouldn’t be time consuming or headache inducing.

Webinar 37

Webinar Blog Customer Loyalty SEO 37

Demac Media

OCTOBER 13, 2017

It’s a key factor in ensuring your customers stay loyal to your brand, and keep coming back for more! That answer will help differentiate your brand from your competitors and keep that customer loyalty every brand needs! Empowered consumers are forcing a paradigm shift in your business model!

Customer Experience 28

Customer Experience Customer Webinar Mobile 28

SellBrite

APRIL 15, 2019

Lead magnets are flexible and let you offer a variety of incentives based on your business type and customers’ preferences. For example, in exchange for sharing their email address, subscribers can get an eBook, access to a webinar, a checklist, a resource guide, or even a video packed with insider information.

Improvements 105

Improvements Marketing Social Media Shipping Costs 105

Mi9

MAY 2, 2020

Grocery Retail Webinar Series Preparing for the Future of Grocery Retail Each 30-minute webinar features: How grocers are combating operational challenges as a result of Coronavirus. In this webinar, we cover: The importance of effective site search for online grocery. Live polls to share insights among fellow grocery retailers.

Webinar 40

Webinar eCommerce Retail eCommerce Platforms 40

Omnisend

MAY 11, 2023

If written well, some benefits you’ll get from sending promotional email campaigns include: Increasing sales Building customer loyalty Drawing in new customers Rewarding existing customers, and more Source This post defines promotional emails and shares examples and tips to help you create effective campaigns that will generate revenue.

Workshop 88

Workshop Events Gifts Information 88

Fabric

JUNE 7, 2023

And that growth isn’t just coming from brick-and-mortar stores—consumers have become increasingly comfortable purchasing furniture online. Any of these poor outcomes can irrevocably damage retailers’ reputations and damage customer loyalty. Consumers expect the kind of quality and service that matches the investment.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Fabric

JUNE 7, 2023

And that growth isn’t just coming from brick-and-mortar stores—consumers have become increasingly comfortable purchasing furniture online. Any of these poor outcomes can irrevocably damage retailers’ reputations and damage customer loyalty. Consumers expect the kind of quality and service that matches the investment.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Fabric

JUNE 7, 2023

And that growth isn’t just coming from brick-and-mortar stores—consumers have become increasingly comfortable purchasing furniture online. Any of these poor outcomes can irrevocably damage retailers’ reputations and damage customer loyalty. Consumers expect the kind of quality and service that matches the investment.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130