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How Speeding up Chargeback Resolutions can Boost Retailers’ Profits

Retail TouchPoints

However, challenges are inevitable, despite the resilient consumer spending we’ve seen earlier in the year. For example, purchase confusion can arise (and does) when a customer sees unfamiliar names or references on bank statements. It is also vital that brands pay attention to today’s evolving consumer behaviors.

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Forrester: Seek New Revenue Sources to Avoid Commodity Price Wars

Retail TouchPoints

This has been a volatile year for retailers and consumers alike, and the uncertain nature of 2022 has been shaping trends across the industry, according to Forrester’s Vast, Fast, And Relentless: Consumer Buying Enters A New Era report. The result? Marketplaces Forcing Retailers to Get Unique.

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Post-Purchase Experience And Customer Lifetime Value (CLV): Relationship Goals

lateshipment

But when it comes to an e-commerce business where product values and consumer spending differ, there is no actual guarantee on the specific amount or time of the customer’s next spending. This brings us to the first metric, retention rates. This includes the cost of marketing and sales.

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5 Must-Know Tips For Shopify Subscription Programs

Groove

The replenishment subscription model is most commonly applied to everyday consumable goods that customers need on a recurring basis. Customers use this offering because of the convenience of items showing up at just the right time. The most well-known example of this program is Amazon’s Subscribe and Save on Prime-shipped items.

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Shopify Subscriptions App: 5 Must-Know Tips for your Program

Groove

Types of Subscription Programs Replenishment The replenishment subscription model is most commonly applied to everyday consumable goods that customers need on a recurring basis. Customers use this offering because of the convenience of items showing up at just the right time.

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Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs

lateshipment

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

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E-Commerce KPIs: How To Measure And What To Measure

ChannelSale

Sales Conversion Rate Since it demonstrates how well your website converts visitors into consumers, the sales conversion rate must be a key performance indicator in any e-commerce plan. Monitoring this KPI can enhance the consumer experience, product presentation, and website layout.