ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. Essentially, The Amazon Effect refers to the ways in which consumer expectations have changed as a result of shopping with the dominant online marketplace.

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

Retail TouchPoints

NOVEMBER 10, 2022

Customer loyalty experts know that the best-run programs do far more than simply boost sales by rewarding members with points and perks. Retail TouchPoints (RTP): How is Sephora dealing with shifts in shopper behavior over the past few years, particularly as consumers’ budgets have come under increased pressure? .

Consumer 201

Consumer Gifts Events Customer Experience 201

Retail TouchPoints

NOVEMBER 17, 2023

The Stitch Fix value prop has always centered around its robust data and analytics strategy — with so much insight into consumer behaviors and preferences, stylists can match shoppers to the perfect wardrobe pieces. The multi-channel initiative was developed in partnership with stylist and social media influencer Allison Bornstein.

Social Media 147

Social Media Multi-channel Gifts Fashion 147

ESW

AUGUST 18, 2023

The world’s best-loved brands all have one thing in common: They deliver superior customer experiences. Regardless of product or industry, dominant brands prioritise and execute next-level online customer experiences in every market. What is Multi-Local Commerce? Multi-local commerce prioritises the shopper.

Merchant Services 141

Merchant Services Shipping Costs Payment Services Multi-channel 141

Retail TouchPoints

OCTOBER 19, 2022

Klar n a is continuing to expand beyond payments as it looks to become “a starting point for every purchase” for its 150 million global consumers. Klarna’s new intelligent search tool compares thousands of websites to help consumers find the best price for any product and lists the results in an “orderly overview.” Shoppable Video.

Merchant Services 257

Merchant Services eCommerce Shipping Costs Multi-channel 257

Korona

NOVEMBER 30, 2022

Inflation has significantly changed consumer buying behavior. Whether it’s online or in-store, customers are always on the lookout for any opportunity to save a few dollars. And especially during the holiday season, free shipping is undoubtedly a great hook to convert visitors into customers. Read on to learn more.

Shipping Costs 52

Shipping Costs Shipping Merchant Services Customer 52

Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs.

Payment Services 227

Payment Services Shipping Costs Omnichannel Fulfillment 227

Retail TouchPoints

FEBRUARY 9, 2023

Over the last decade or so, Batteries Plus has struggled to find its place in the world of digital retail, even as consumers have become ever more reliant on battery-powered devices. Right now [those experiences] look very similar, so we’re working to reinvent what those consumer journeys look like.”

Customer Data 171

Customer Data Customer Omnichannel Electronics 171

Algopix

NOVEMBER 8, 2023

For sellers looking to tap into the vast consumer market, the choice between Amazon and Walmart is a critical one. With the convenience of online shopping, consumers have flocked to digital marketplaces in search of products that meet their needs. The rise of e-commerce has forever changed the retail landscape.

eCommerce 121

eCommerce Multi-channel Shipping Costs eCommerce Platforms 121

RTP blog

SEPTEMBER 18, 2017

Because you’re traveling to NYC in a couple days and you don’t want to pay for express shipping, you select the checkout option that lets you buy online and pick up in-store at the location near your hotel in NYC. American consumers spend an average of five hours a day on their mobile devices.

Merchant Services 300

Merchant Services Multi-channel PayPal Mobile 300

Ecommerce Platforms

AUGUST 4, 2020

Love it or hate it, shipping is an essential element to any ecommerce operation, and when done well, it's another opportunity to wow your customers. In the era of Amazon Prime, consumers now expect reliable and exceedingly fast shipping times. This is why engaging a reliable fulfillment solution is imperative.

Shipping Costs 151

Shipping Costs Shipping Merchant Services eCommerce 151

Kissmetrics

APRIL 20, 2021

The BOPUS (Buy Online, Pick Up In-Store) has been attracting hype for both retailers and customers, and this trend is expected to stay. However, it requires synergy between online commerce channels and physical retail to succeed. On the checkout landing page, customers can choose the date, time, and pickup location.

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

Algopix

SEPTEMBER 12, 2023

Creating and maintaining a product catalog with regularly updated and detailed product descriptions, as well as appealing imagery to present your products to your customers, will ultimately result in higher sales at the bottom line. Splitly offers Starter, Growth, Business and Enterprise plans.

Multi-channel 95

Multi-channel eCommerce Shipping Costs eCommerce Software 95

Retail TouchPoints

DECEMBER 9, 2021

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. Once goods make it off a ship, the next slowdown comes as dozens of entities with conflicts of their own work to accommodate their quick transport. Diversify channels to sidestep disruptions.

Supplies 262

Supplies Fulfillment Shipping Costs Multi-channel 262

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Brick-and-mortar grocery customers choose their favorite stores largely based on proximity.

Shipping Costs 303

Shipping Costs Payment Services Multi-channel Mobile Payments 303

Retail TouchPoints

AUGUST 25, 2021

If they aren’t delivering a connected and engaging customer journey, they’re not going to keep pace with the competition and they’ll quickly fall into obscurity. Customers don’t just want to buy a product — they want an experience. To stay competitive in the era of ecommerce, fast responsiveness is key, no matter the business model.

Payment Services 245

Payment Services Retail Multi-channel Payments 245

ESW

MARCH 5, 2024

Omnichannel logistics provides the backbone for a multi-faceted shopper’s journey, ensuring that every touchpoint is not only connected but also seamlessly enhances the customer experience. It also provides consistent and convenient service across physical and online channels throughout the purchase journey.

Omnichannel 88

Omnichannel Multi-channel Retail Shipping Costs 88

RetailMinded

JANUARY 10, 2024

Of course, the reality is, there will be favorite brands and products that are easily recognized and loved by consumers always – which we value – but there is also value for many consumers in discovering products and brands that are lesser known. Do you offer a multi-carrier shipping strategy? Why or why not?

Small Business Retail 86

Small Business Retail Shipping Costs Retail Multi-channel 86

Retail TouchPoints

JUNE 29, 2020

The wide adoption of digital channels has dramatically disrupted the way consumers shop, and the recent COVID pandemic has exponentially increased the velocity of that change. Digital-first brands are jumping on the opportunity to meet these expectations and build one-to-one relationships with consumers.

Subscription 283

Subscription Shipping Costs Multi-channel Consumer 283

Kissmetrics

JANUARY 25, 2021

How will new customers find your store with thousands of similar offerings? The Etsy search function is engineered to connect consumers with the products they’re looking for using two distinct factors: ranking and query matching. This score increases when a consumer makes a purchase, resulting in a higher quality of listing score.

SEO 282

SEO Shipping Costs Shipping Social Media 282

ChannelAdvisor

JUNE 30, 2021

Retailers and consumers alike are always looking for the newest cheapest way to ship. For consumers, this may mean weighing up their shipping carrier options, or making a choice between express and standard delivery. But as e-commerce takes over from bricks-and-mortar shopping, it’s essential to get your shipping right.

eCommerce 71

eCommerce Fulfillment Multi-channel Shipping Costs 71

GetElastic

DECEMBER 21, 2021

Working for a company that sells an ecommerce platform , it got me thinking about how this reality might impact online customer experiences. However, real winners in all this will be the companies that look at ecommerce as part of a multi-channel customer service experience. Returns/Exchanges.

Shipping Costs 140

Shipping Costs eCommerce Customer Multi-channel 140

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. After all, that’s where the customers are, right? While yes, many consumers today do prefer shop online as it can be more accessible and cater to personal preferences, it’s not the end of the brick-and-mortar store. There are 2.14

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. After all, that’s where the customers are, right? While yes, many consumers today do prefer shop online as it can be more accessible and cater to personal preferences, it’s not the end of the brick-and-mortar store. There are 2.14

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. packaging, managing shipping and returns, customer support). Learn More.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78

SellBrite

JULY 8, 2019

Shipping is one of the most time-consuming and frustrating parts of running an ecommerce business. If you’re just starting out, you might use more than one platform to process orders, calculate shipping, create and print labels, and ship products. What is Shopify Shipping? Fortunately, there’s good news.

Shipping Costs 98

Shipping Costs Shopify Shipping Shipping Labels 98

ecomdash

JUNE 10, 2019

Founded in 2017, Deliverr offers ecommerce businesses a cost-effective solution for meeting consumers’ seemingly impossible shipping expectations. We’ve already seen 2 and 3x sales lifts thanks to 2-day shipping, and now that’s accessible to merchants of any size.” About Ecomdash: Ecomdash?is

Shipping Costs 60

Shipping Costs Shipping Small Business Retail Multichannel 60

Kissmetrics

NOVEMBER 27, 2020

They determine: What products you can list The terms and conditions of doing business Your payment options Shipping fees. Better Customer and Vendor Support. Perhaps you feel the vendor or customer support is lacking. More Shipping Options and Lower Fees With Some Amazon Alternatives. Amazon Alternative Payment Choices.

eCommerce 357

eCommerce Shipping Costs Payment Services ACH 357

ESW

APRIL 11, 2023

As a result, people flocked to the great outdoors like never before and outdoor brands with DTC channels saw revenues skyrocket. With brick-and-mortar stores shut down, consumers flocked online for outdoor gear. Reports show 87% of outdoor consumers consider sustainability when purchasing a product and are willing to pay more for it.

Outdoor 88

Outdoor Multi-channel Shipping Costs Apparel 88

RETAIL MANAGEMENT SOFTWARE

DECEMBER 4, 2023

The holiday season of 2023 promises to be a mixed bag of discounts, smart spending and changes in consumer behavior. Personalized Shopping Experiences: In the age of data analytics, retailers are leveraging customer information to personalize the shopping experience. From bustling U.S.

Shipping Costs 83

Shipping Costs Social Media Retail Multi-channel 83

Omnisend

DECEMBER 14, 2023

Irrespective of the size or stage of your business, the best ecommerce tools can help with the following: Optimize store performance Enhance customer experience Streamline operations Boost sales Success requires a strategic combination of tools tailored to your needs. Incorporating the right apps can revolutionize your online store.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Ecommerce Platforms

OCTOBER 27, 2022

The best fulfillment services for Shopify are designed to help ecommerce business owners deliver products to their customers quickly and efficiently. After all, once your customer has made a purchase, they’re relying on you to ensure it gets to them with minimal hassle. Affordable two-day shipping options. Go to the top.

Merchant Services 104

Merchant Services Fulfillment Shipping Costs Shopify 104

Ecommerce Platforms

FEBRUARY 16, 2023

As you probably know, Shopify is a cloud-based, multi-channel commerce platform designed to help businesses create and manage their online store and e-commerce operations. Amazon will also handle shipping and customer service on the seller’s behalf (fees apply – costs listed below).

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

SellBrite

NOVEMBER 1, 2019

The battle to win consumer holiday spend this year is heating up as we edge deeper into the holiday season and shoppers start preparing their lists. Fast delivery is quickly turning into a key differentiator between online sellers, with those offering slow shipping and costly delivery options losing out. Customer lifetime value.

Shipping Costs 100

Shipping Costs Multi-channel Shopify Fulfillment 100

Retail TouchPoints

MAY 5, 2021

Propelled by new technologies and heightened consumer demand, some segments that had been slower to gain traction online finally moved into the digital fast lane — cars , adult beverages and even trees , to name just a few. And yet, the consumer demand is there, and it’s becoming hard for retailers to ignore, no matter their category.

Automotive 269

Automotive Food and Beverages eCommerce Consumer 269

Retail TouchPoints

SEPTEMBER 6, 2022

Ulta Beauty puts its supply chain at the center of its network and sees it as the driving force behind the experience of associates and customers alike. Customers won’t directly see the benefits of a data-driven supply chain, but they can still feel them. This will reduce walking for our associates by 47%.”.

Supplies 240

Supplies Shipping Costs Travel Multi-channel 240

Ecommerce Platforms

MAY 16, 2019

When you do all the hard work to get your customer through to your checkout page, there's still a 75% chance that they'll leave without buying anything. Try a tool like Recart, which focuses on bringing customers back from abandonment. You also need to make sure that your customers convert once they add items to their basket.

Customer 135

Customer Shipping Costs Multi-channel Merchant Services 135