Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1. One in four consumers are shopping more with small brands.

Consumer 311

Consumer Shipping Costs Shipping Small Business Retail 311

RetailMinded

APRIL 26, 2024

One of the most significant issues of all is figuring out how you’re going to manage the complexities of shipping, both domestically and internationally. More than ever, consumers are searching for ecommerce companies that make delivery fast, affordable, and convenient.

Shipping Costs 52

Shipping Costs Shipping eCommerce eCommerce Software 52

lateshipment

AUGUST 17, 2023

This is where a Returns Experience Management solution comes into play. What is Returns Experience Management? E-commerce returns from a business’ PoV aren’t just collecting the shipped-out product back and taking further steps to rectify the issue. We’ll cover how it redefines returns as a growth driver for your business.

Management 130

Management eCommerce Payment Services Merchant Services 130

Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. From March 30 (3/30) to April 5, 2023, shoppers will have access to deals on thousands of products and free shipping on all orders over $10.

Shipping Costs 318

Shipping Costs Consumer Supplies Shipping 318

lateshipment

OCTOBER 30, 2020

Shipping carriers are already straining their capacity due to social distancing norms and supply-chain restrictions. Retailers, on the other hand, will need to put in efforts from their end to survive and have a good holiday season run. Expected consumer spending – Consumers in the United States are projected to spend $8.05

Shipping 243

Shipping Small Business Retail Marketing Retail 243

lateshipment

DECEMBER 4, 2021

The pandemic has largely disrupted holiday shipping in 2021, with a surge in online purchases, record shipping costs, port congestion, and inventory shortage. An Analysis of Shipping Performance by FedEx and UPS in 2021 Right Before the Holiday Season. While 15.34% of packages shipped to Illinois via FedEx faced the most delays.

Shipping Costs 130

Shipping Costs Shipping eCommerce eCommerce Platforms 130

Ecommerce Platforms

MAY 8, 2020

Shipping doesn't have to be free. However, studies have shown that 91% of ecommerce customers rethink their purchases from online stores when they realize that the shipping wasn't priced well or it wasn't fast enough. What's more, about 43% of those consumers go right to marketplaces as alternatives.

Shipping Costs 174

Shipping Costs Shipping eCommerce Platforms Fulfillment 174

Retail TouchPoints

SEPTEMBER 28, 2021

Global direct-to-consumer brands (DTC) reaped exponential rewards, especially from Millennial and Gen Z shoppers. Even traditionally more high-touch categories such as luxury goods, fragrances and cosmetics did exceptionally well with cross-border consumers. It wasn’t just Netflix that benefited from discovery during the pandemic.

Consumer 236

Consumer Social Media Shipping Costs Shipping 236

Retail TouchPoints

OCTOBER 16, 2020

Free shipping days are behind us. Having the best product or lowest shipping fee will no longer guarantee you a sale. For a vast majority of consumers, a positive delivery experience inspires fierce brand loyalty. Delivery transparency : Real-time updates about location and shipping status notifications.

Shipping Costs 277

Shipping Costs Shipping Merchant Services Order Fulfillment 277

Retail TouchPoints

OCTOBER 12, 2023

We want to help you on your path to greater health, and there are a lot of ways that we support that,” said Adam Volin, General Manager of CarePass at CVS Health in an interview with Retail TouchPoints. “ We quite literally put our money where our mouth is, and it really reinforces what we stand for. The CVS Rewards Tracker.

Beauty and Health 249

Beauty and Health Consumer Shipping Costs Travel 249

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Not surprisingly, many have found the data points to residential enclaves in and around cities where consumers live.

Consumer 249

Consumer Food and Beverages Retail Apparel 249

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Image courtesy Ryder According to Ryder’s 2023 ecommerce consumer study of 1,077 U.S.

Customer Experience 254

Customer Experience Shipping Costs eCommerce Improvements 254

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

Shipping Costs 260

Shipping Costs Consumer Supplies Merchant Services 260

Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behavior is still changing.

Consumer 297

Consumer Omnichannel Leisure Supplies 297

Omnisend

NOVEMBER 18, 2021

The 2021 holiday season is already different from holiday seasons of the past, starting with manufacturing and trickling down to shipping. A report conducted by ShipStation found that consumers are ready to shop more than they were the last holiday season , as effects from the pandemic linger. Automate your shipping workflow.

Shipping 148

Shipping Merchant Services Shipping Labels Supplies 148

BigCommerce

JULY 19, 2018

has been the highest consumer of wine in the world since 2014. But the sector of the wine industry with the largest growth is direct-to-consumer sales (D2C). Whether you compare it to grocery stores, convenience stores, or independent wine shops, winery D2C shipping continues to be the leading retail channel.

Shipping Costs 263

Shipping Costs Shipping eCommerce Merchant Services 263

Wiser

JUNE 5, 2023

As a small business owner, managing supply chain issues is nothing new. Fortunately, there are several strategies that you can use to ensure that your supply chain is managed properly and efficiently. It also includes managing returns from customers who may be unhappy with their purchases or have received damaged items.

Small Business Retail 147

Small Business Retail Supplies Shipping Costs Management 147

ESW

JUNE 14, 2023

Finding the right warehouse and shipping provider can be a challenge for any brand with a DTC ecommerce channel. Here are eight factors and criteria every beauty brand should consider when selecting a warehouse and shipping provider. But for beauty brands, the task is even more daunting.

Shipping Costs 78

Shipping Costs Shipping Online Catalogues Supplies 78

Retail TouchPoints

SEPTEMBER 18, 2023

With new services like Supply Chain by Amazon and Amazon Shipping joining existing offerings such as FBA and Amazon Lending, Amazon is firmly positioning itself more and more as a tech-powered service company and less and less as a retailer.

Payment Services 317

Payment Services eCommerce Shipping Costs Multi-channel 317

Retail TouchPoints

JULY 3, 2023

We are very focused on getting physically in front of our consumer, and i n Europe the strategy there is around very niche markets like dance, BMX, etc. Order Management Upgrades Put Shoppers in Control Flexibility is another important part of operations. However, reaching its current level of success — 308 U.S. It’s a nightmare.

Management 260

Management Payment Services Payments Operations 260

ChannelAdvisor

OCTOBER 1, 2021

To further help e-commerce businesses succeed, the ShipStation team has put together a guide for small-to-medium-sized businesses, to give better insight into what you need to know for shipping success as we move into the holiday shipping rush and beyond. How to Manage Those Holiday Returns. Below are excerpts from the guide.

Shipping Costs 98

Shipping Costs Shipping eCommerce Download 98

ChannelAdvisor

OCTOBER 1, 2021

To further help e-commerce businesses succeed, the ShipStation team has put together a guide for small-to-medium-sized businesses, to give better insight into what you need to know for shipping success as we move into the holiday shipping rush and beyond. How to Manage Those Holiday Returns. Below are excerpts from the guide.

Shipping Costs 98

Shipping Costs Shipping eCommerce Download 98

Retail TouchPoints

FEBRUARY 8, 2024

FBM already is working with consumer brands including Spot & Tango , Cometeer and Little Spoon. “At Fulfilled by Misfits is an emerging B2B offering that expands on our mission by helping consumer brands rapidly achieve a level of efficiency, cost savings and scale that would otherwise be out of reach.”

Fulfillment 240

Fulfillment B2B Marketing Shipping Costs 240

ChannelAdvisor

JULY 27, 2022

Which would you rather choose: a $49 product with free shipping or the same product for $39 plus $10 shipping? Free shipping was once a fast-growing trend in e-commerce. Today, consumers expect it for every online purchase. But is shipping something people perceive as having different levels of quality based on price? .

Shipping Costs 98

Shipping Costs Shipping eCommerce Merchant Services 98

ChannelAdvisor

NOVEMBER 18, 2021

Maginty and Held began the session going over how consumers begin their purchasing journey. Maginty and Held began the session going over how consumers begin their purchasing journey. Consumers are smart, savvy and informed when it comes to making purchasing decisions. Modern Consumer Journey.

Consumer 98

Consumer Management Shipping Costs eCommerce 98

ChannelAdvisor

NOVEMBER 18, 2021

Maginty and Held began the session going over how consumers begin their purchasing journey. Maginty and Held began the session going over how consumers begin their purchasing journey. Consumers are smart, savvy and informed when it comes to making purchasing decisions. Modern Consumer Journey.

Consumer 98

Consumer Management Shipping Costs eCommerce 98

Retail TouchPoints

SEPTEMBER 14, 2023

that delivers pretty much any item to a consumer with science fiction-style immediacy, retailers remain bound by 21 st -century delivery methods. This is both more complex and more top-of-mind due to ESG [environmental, social and governance]; no one likes to ship air.” in an interview with Retail TouchPoints. Unemployment is at 3.5%

Shipping Costs 249

Shipping Costs Fulfillment Shipping Customer Loyalty 249

Ecommerce Platforms

JULY 29, 2020

Drop Shipping! In this complete guide, we'll cover all the ins and outs of drop shipping as a business model that you should know if you're considering it the path for you. . Dropshipping Guide: Table of Contents: Chapter #1: What is drop shipping? Chapter #2: Pros and cons of drop shipping. “Dropshipping!

Drop Ship 253

Drop Ship Shipping Costs Shipping Definition 253

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. Post-pandemic, the focus has shifted from managing disruptions to more proactive planning around supply chain resilience.

Supplies 237

Supplies Shipping Costs Small Business Retail Recommendation 237

Retail TouchPoints

APRIL 19, 2024

After all, studies show that consumers care more about the environmental impact of their purchasing decisions than ever before. RFID Technology and Sustainability RFID technology is the key for retail businesses to unlock greater sustainability and efficiency in their supply chain management.

Technology 234

Technology Supplies Apparel Shipping Costs 234

Algopix

OCTOBER 10, 2023

Inventory management is a critical aspect of running a successful business, whether you’re a small retailer or a large multinational corporation. In today’s fast-paced and competitive business environment, the efficient management of inventory can make or break a company. Minimize carrying costs and holding expenses.

Management 116

Management Shipping Costs Supplies POS 116

Retail TouchPoints

OCTOBER 9, 2023

These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: The word omnichannel has been around for decades, but not until very recently has the industry realized the role of distributed order management in their aggregate financial equation.

Supplies 289

Supplies Fulfillment Retail Omnichannel 289

Retail TouchPoints

MAY 6, 2024

In a pharmacy in Seattle, when the temperature in its drug storage refrigerator falls below protocols, an automated alert warns the store manager before temperature-critical medicines spoil. The data from these IoT solutions allows store managers to recognize when defined processes aren’t followed so that issues can be resolved swiftly.

Shipping Costs 239

Shipping Costs Retail Operations Technology 239

Retail TouchPoints

JANUARY 25, 2022

This is a direct and relatively simple means to take consumers to experiential landing pages where retailers and brands can share information about products, including new launches, recipes, instructions, promotions and more. If shipping is delayed and orders are late, tell your customers. 2) Think Big: Improve customer satisfaction.

Management 250

Management Marketing Order Fulfillment Customer Experience 250

Ecommerce Platforms

AUGUST 4, 2020

Love it or hate it, shipping is an essential element to any ecommerce operation, and when done well, it's another opportunity to wow your customers. In the era of Amazon Prime, consumers now expect reliable and exceedingly fast shipping times. Order management is also made easy with ShipBob's order management software.

Shipping Costs 151

Shipping Costs Shipping Merchant Services eCommerce 151

Retail TouchPoints

NOVEMBER 10, 2022

Emeline Berlind, VP and General Manager of Loyalty for Sephora, revealed how the retailer’s approach to loyalty provides it with both strategic and tactical benefits. We’re also supporting convenience, for example with the September 2022 addition of free shipping for all Beauty Insider members. Emeline Berlind.

Consumer 209

Consumer Gifts Events Customer Experience 209

ChannelAdvisor

AUGUST 19, 2022

If only managing e-commerce inventory was as easy as running a lemonade stand. Real e-commerce companies must manage multiple moving parts of their business — the most complex of which is inventory management. Inventory management for e-commerce sites big or small is crucial for survival. Drop Shipping.

eCommerce 92

eCommerce Management Shipping Costs Drop Ship 92