Remove Customer Data Remove Improvements Remove Merchant Services Remove Multichannel
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Greece’s largest online marketplace, Skroutz, eyes new European expansion, and will enhance personalisation with a new partnership with MoEngage

365 Retail

To support its growth plans, Skroutz recognised the need to optimise its customer engagement, improving both the effectiveness of its campaigns as well as helping the CRM team operate more efficiently. From onboarding to retention, customer journey marketing depended heavily on design, Business Intelligence (BI) and engineering teams.

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How to Sell Across Channels and In-Person with Shopify POS Go

Ecommerce Platforms

We’re beyond excited about the launch of Shopify POS Go, for both merchants and consumers. This way, merchants have the opportunity to tap into their customer and product databases while on the go, and they can even check in on their sales staff. The software and hardware is good to go right out of the box.

POS 104
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5 Ways to Increase Retention With Email & SMS Marketing

Smile.io

A customer orders a product (and your online store takes care of payment and fulfillment), but then what? Customer service on speed dial. Each SMS and email sent out to a customer post-purchase has options to contact customer service if they've got questions about shipping, payment or delivery.

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How to Take Your Brand Direct to Consumer

BigCommerce

Merchants who sell everything from razors to pet food to mattresses to meal kits have seen the writing on the retail wall. Direct to consumer means you are selling your product directly to your end customers without third-party retailers, wholesalers, or other middlemen. Common Customer Buying Motivators: Exceptional service.

Consumer 305
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Best 20 Order Management Systems for eCommerce: Streamlining Your Operations

Algopix

An OMS is a comprehensive software solution designed to streamline and optimize order processing, inventory control, and customer interactions, providing a seamless shopping experience for buyers and boosting operational efficiency for sellers. This is where Order Management Systems (OMS) come into play.

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A Guide to Omnichannel Commerce for International Expansion

ESW

An omnichannel approach ensures that brands meet customers where they are. It also allows for more flexible inventory strategies which help maintain margin while improving customer experience. It leverages data at every customer touchpoint and is the natural evolution of once siloed marketing, shopping and logistics strategies.

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The Top 7 Fashion Ecommerce Trends (and How to Enable Them)

Omnisend

If the past few years have taught us anything, the omnichannel customer is here to stay. Omnichannel marketing , as opposed to multichannel marketing, places your customer at the heart of your marketing strategy and personalizes their experience. It’s the perfect answer for fashion ecommerce merchants aiming to stay relevant.

Fashion 148