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How to Collect Customer Data and Improve Shopper Experience

retailnext

Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. With point of sale data collection, you can: Sort customers by brand preference, spend level, purchase category, etc.

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7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

Retail TouchPoints

Companies with loyal customers understand their customers’ needs and deliver personalized experiences. There’s an art and science to using customer data to capture shopping behaviors and trends and activating that data along with the right shopping features.

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6 Reasons to Deploy Mobile Point of Sale

RETAIL MANAGEMENT SOFTWARE

Mobile point of sale is relatively new technology, but it is quickly becoming essential or retailers who want to remain competitive in an ever-increasing rapidly evolving retail environment. For starters, your sales staff won’t have to walk to the front of the store every time a customer asks about a product.

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Best Buy CEO Promises Enhanced Personalization, Physical Store Upgrades in FY2025

Retail TouchPoints

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry. These efforts and more will serve to increase membership engagement and continue to improve retention.”

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Shopify POS Lite vs Shopify POS Pro – What’s the Difference?

Ecommerce Platforms

This solution comes with a host of features to help you strengthen your relationships with customers, and improve your sales. The Lite point of sale app comes with your standard Shopify plan for ecommerce, while the Pro plan is only available as an added extra, or included with Shopify Plus. Go to the top.

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The essential metrics your retail POS software can track

iVend

Using your point of sale system to track performance, across every element of the retail operation, has never been more important. It tells you how you’re doing, and can be used to improve the quality of the decisions you make**. Tracking is the barometer of your business.

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5 Ways To Boost Your Retail Business Productivity Through AI

RetailMinded

This cuts down on overstocking and understocking issues (which translate to lost sales or excess costs). Implementing AI into your inventory system means smarter purchasing decisions and improved turnover rates. Think of it as having a crystal ball that actually works for predicting product trends and customer preferences.

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